Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

  • What's up with V3's really slow watch lists?

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    I tried it in Chrome and it worked great. I then tried it back in Firefox and it locked-up. However, once I updated to the latest version it seemed to be working fine, albeit a little slower than in Chrome. Sorry for the false alarm.
  • Allow event table access to customer using custom dashboard.

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    Jared WiltshireJ
    @ganeshvarahade said in Allow event table access to customer using custom dashboard.: @Jared-Wiltshire We are using Mango 3.1.1 , can we use event table in custom dashboard ? Yes, as I said above you need UI module v3.2.3 to customize the links though. I'd suggest upgrading to Mango 3.2.
  • Data points stop logging

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    phildunlapP
    Did you check the other tabs on the the internal page to see if those tasks are identified?
  • How to show average Line chart of multiple datapoints?

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    G
    Thank you so much @Jared-Wiltshire
  • Importing 6000 points from Excel

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    P
    I see .. when I copied the databases dir I did so with a sudo and so did that take ownership of those files then? I see the GUID has changed and .ok its working again thanks Joel. :)
  • Interval Logging of Meta Point Not Working

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    phildunlapP
    Aha! Certianly! Thanks for sharing the resolution.
  • This topic is deleted!

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  • Bacnet IP not being able to enter client...

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    phildunlapP
    Sorry I misspoke, it's in DefaultTransport:Outgoing:send From... if (targetNetworkNumber != Address.LOCAL_NETWORK && targetNetworkNumber != Address.ALL_NETWORKS && targetNetworkNumber != network.getLocalNetworkNumber()) { // Going to a specific remote network. Check if we know the router for it. linkService = networkRouters.get(targetNetworkNumber); if (linkService == null) handleException(new BACnetException( "Unable to find router to network " + address.getNetworkNumber().intValue())); } to... if (targetNetworkNumber != Address.LOCAL_NETWORK && targetNetworkNumber != Address.ALL_NETWORKS && targetNetworkNumber != network.getLocalNetworkNumber()) { // Going to a specific remote network. Check if we know the router for it. linkService = networkRouters.get(targetNetworkNumber); if (linkService == null) { handleException(new BACnetException( "Unable to find router to network " + address.getNetworkNumber().intValue())); return; } }
  • Zwave in m2m

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    Hi, I test zwave module in Mango. To test I use: Z-Stick GEN5 AoenLabs RaspberryPi 2 Z-wave danfoss living connect-z thermostat. For now, I can scan network and see homeID and devices. All devices were included to home network before the tests. I can read battery levels, for now. I can't set temperature yet. I don't know how to do that, All I know, is that to set new setpoint command COMMAND_CLASS_THERMOSTAT_SETPOINT (0x43) must be sended. In point details window of zwave datasource I don't know what is "Instance" and "Index". Can someone explain this? Best regards,
  • Data file Data source - Tutorial or quick guide?

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    H
    Thanks for the reply Joel, I'll let you guys know if I have real trouble. Hayden
  • Mango with Raspberry pi and PLC

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    P
    Hi, If You ask about RS485 I assume that You want to communicate via Modbus RTU. In this case, with raspberry pi I prefer solution: Use usb/rs485 converter (like this https://www.amazon.com/JBtek-Converter-Adapter-ch340T-Supported/dp/B00NKAJGZM - it has drivers included into the kernel) or better - some industrial usb isolated usb/rs485 converter) To communicate with the PLC you have to know it's Modbus ID and registers addresses. What brand of PLC You want to communicate with? I use RPIs to communicate via rs485 with Power Meters and it works without problems. Best regards,
  • "Change" Event Detector - auto resolve?

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    @phildunlap Thanks Phil, 'Do No Log' sounds like exactly what I need... thanks! Cheers! -Shaun
  • Can't access Mango ui page - need help

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    B
    Great. It's ok now. Thanks.
  • Default page to load

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    B
    Ok, got it. Thanks. I'm on Mango v3.2
  • Points don't seem to be in drop down list

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    phildunlapP
    Hi Tracey, It's really helpful to have a thread title. It's the field above the large text box for the body, above the buttons for text formatting and uploads.
  • TCP/IP data source setup value

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    phildunlapP
    Hi przemom, We released version 3.2.1 of the TCP/IP data source, which includes the changes from that issue to make it more robust. Give it a try!
  • Mango in productive environment

    Moved
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    F
    Thanks
  • Change Time Zone

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    phildunlapP
    Go to /system_settings.shtm in the "Mango ES Configuration" section use the timezone drop down to select a city whose timezone you wish to use, hit save! [image: r6N3gzw.png] .
  • Date picker is not working -need help

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    Jared WiltshireJ
    @ganeshvarahade good catch, it's a problem with the mdPickers library and AngularJS 1.6.x. I had enabled a workaround in the main UI app.js but didn't add it to the adminTemplate. You will need to edit your app.js, find the line $compileProvider.debugInfoEnabled(false); and add this line before or after it - $compileProvider.preAssignBindingsEnabled(true);
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