<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[User help]]></title><description><![CDATA[For questions regarding Mango configuration and operation.]]></description><link>https://forum.mango-os.com/category/4</link><generator>RSS for Node</generator><lastBuildDate>Wed, 15 Jul 2026 04:29:18 GMT</lastBuildDate><atom:link href="https://forum.mango-os.com/category/4.rss" rel="self" type="application/rss+xml"/><pubDate>Fri, 06 Mar 2026 15:17:46 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Publisher Data Point Not Publishing]]></title><description><![CDATA[Hello @mihairosu, Single data point not publishing from MangoES to MangoEnterprise, steps to try:
If other points on the same publisher are working but one specific point is not arriving on the Enterprise side, the most common cause is an XID mismatch introduced when the point was removed and re-added to the publisher. Work through these steps in order:
On MangoES:

Go to Publishers and open the publisher sending to MangoEnterprise
Find the entry for the affected data point and note its Published Point XID (this is separate from the data point XID, it typically looks like PP_xxxxxxxx)
Confirm the data point itself is healthy: add it to a Watch List and verify it is receiving fresh values from the Modbus source
Confirm the data point's Logging Type is not set to Do Not Log, some publisher configurations will not forward a point that has no logged values

On MangoEnterprise:

Go to the Data Source that receives published data from MangoES
Find the data point that is supposed to receive this value and open its configuration
Look at the Point Locator, it will contain the Published Point XID it is listening for
Compare this XID to the one you noted on MangoES, if they do not match, this is the cause

To fix:

Update the Point Locator on the MangoEnterprise data point to match the current Published Point XID from MangoES
Save the data point, then disable and re-enable the data source on MangoEnterprise to force it to reconnect

If the XIDs already match, also check:

The data point and its data source are both enabled on MangoEnterprise
The data type on the Enterprise point matches what MangoES is sending (e.g., both NUMERIC)
The publisher on MangoES shows a healthy connection status with no errors

The remove/re-add step almost always generates a new Published Point XID on MangoES while the Enterprise side still holds the old one, updating the Point Locator on Enterprise is usually all that is needed
]]></description><link>https://forum.mango-os.com/topic/6181/publisher-data-point-not-publishing</link><guid isPermaLink="true">https://forum.mango-os.com/topic/6181/publisher-data-point-not-publishing</guid><dc:creator><![CDATA[joeamiraglia]]></dc:creator><pubDate>Fri, 06 Mar 2026 15:17:46 GMT</pubDate></item><item><title><![CDATA[New Update - Guest Access - Permission Issues?]]></title><description><![CDATA[@mihairosu FYI - Image issue with the forum has been fixed.
]]></description><link>https://forum.mango-os.com/topic/6180/new-update-guest-access-permission-issues</link><guid isPermaLink="true">https://forum.mango-os.com/topic/6180/new-update-guest-access-permission-issues</guid><dc:creator><![CDATA[joeamiraglia]]></dc:creator><pubDate>Thu, 05 Mar 2026 17:32:56 GMT</pubDate></item><item><title><![CDATA[Update core 5.4.1 core 5.5.2 failed]]></title><description><![CDATA[@joeamiraglia
Just wanted to confirm that the latest update as of a couple of days ago, was successful.
]]></description><link>https://forum.mango-os.com/topic/6151/update-core-5.4.1-core-5.5.2-failed</link><guid isPermaLink="true">https://forum.mango-os.com/topic/6151/update-core-5.4.1-core-5.5.2-failed</guid><dc:creator><![CDATA[mihairosu]]></dc:creator><pubDate>Wed, 03 Sep 2025 15:01:24 GMT</pubDate></item><item><title><![CDATA[Mango Upgrade from]]></title><link>https://forum.mango-os.com/topic/6141/mango-upgrade-from</link><guid isPermaLink="true">https://forum.mango-os.com/topic/6141/mango-upgrade-from</guid><pubDate>Thu, 10 Jul 2025 09:08:00 GMT</pubDate></item><item><title><![CDATA[How do I reset localhost8080: username and password]]></title><description><![CDATA[@LBryant are you using the H2 database or MySQL?
One is harder than the other, if mysql, stop mango, make a fresh mango database setting then copy the password from the user generated in the new db and overwrite the password on your user in the original, that will set it to admin. Change back to your old db settings and log in.
If H2, stop mango, rename database folder and restart, this will cause mango to generate a new h2 db. Stop mango and use the h2 web utility supplied in the mango/bin directory to access the new database, obtain the password from the admin user.
Close then repeat with the old database and update the password.
Rename database folder and restore the original folder back to database again.
Log in with admin password
Fox
]]></description><link>https://forum.mango-os.com/topic/5943/how-do-i-reset-localhost8080-username-and-password</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5943/how-do-i-reset-localhost8080-username-and-password</guid><dc:creator><![CDATA[MattFox]]></dc:creator><pubDate>Fri, 14 Feb 2025 21:39:32 GMT</pubDate></item><item><title><![CDATA[Bulk Importing error - &#x27;user&#x27; does not hold the required role&#x2F;s]]></title><link>https://forum.mango-os.com/topic/5940/bulk-importing-error-user-does-not-hold-the-required-role-s</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5940/bulk-importing-error-user-does-not-hold-the-required-role-s</guid><pubDate>Fri, 31 Jan 2025 21:35:57 GMT</pubDate></item><item><title><![CDATA[No authentication set in security context]]></title><link>https://forum.mango-os.com/topic/5938/no-authentication-set-in-security-context</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5938/no-authentication-set-in-security-context</guid><pubDate>Fri, 24 Jan 2025 09:33:44 GMT</pubDate></item><item><title><![CDATA[How to use MySQL store pointvalues ?]]></title><link>https://forum.mango-os.com/topic/5912/how-to-use-mysql-store-pointvalues</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5912/how-to-use-mysql-store-pointvalues</guid><pubDate>Thu, 12 Dec 2024 07:04:06 GMT</pubDate></item><item><title><![CDATA[Mango crash after nightly purge]]></title><link>https://forum.mango-os.com/topic/5907/mango-crash-after-nightly-purge</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5907/mango-crash-after-nightly-purge</guid><pubDate>Fri, 15 Nov 2024 04:16:38 GMT</pubDate></item><item><title><![CDATA[Error while checking certificates]]></title><description><![CDATA[Hello @jcaballeroa, sorry for the delay on this topic but could you please open a support request at Radix IoT - Support? I would like to better assist on this topic but access to the files have expired. Also, have you tried to start a clean Mango v5 to see if you have any issue starting up Mango before upgrading?
]]></description><link>https://forum.mango-os.com/topic/5906/error-while-checking-certificates</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5906/error-while-checking-certificates</guid><dc:creator><![CDATA[joeamiraglia]]></dc:creator><pubDate>Wed, 23 Oct 2024 08:23:52 GMT</pubDate></item><item><title><![CDATA[Disable HTTP OPTIONS method - Security]]></title><link>https://forum.mango-os.com/topic/5899/disable-http-options-method-security</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5899/disable-http-options-method-security</guid><pubDate>Fri, 11 Oct 2024 13:09:17 GMT</pubDate></item><item><title><![CDATA[Script to delete problematic datapoint-values like NaN or infinte from the database]]></title><link>https://forum.mango-os.com/topic/5896/script-to-delete-problematic-datapoint-values-like-nan-or-infinte-from-the-database</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5896/script-to-delete-problematic-datapoint-values-like-nan-or-infinte-from-the-database</guid><pubDate>Fri, 04 Oct 2024 12:10:19 GMT</pubDate></item><item><title><![CDATA[Custom time configuration in date bar and quick dates]]></title><link>https://forum.mango-os.com/topic/5895/custom-time-configuration-in-date-bar-and-quick-dates</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5895/custom-time-configuration-in-date-bar-and-quick-dates</guid><pubDate>Fri, 04 Oct 2024 11:24:14 GMT</pubDate></item><item><title><![CDATA[Mango V4]]></title><description><![CDATA[@terrypacker thank you
]]></description><link>https://forum.mango-os.com/topic/5890/mango-v4</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5890/mango-v4</guid><dc:creator><![CDATA[paulolando91]]></dc:creator><pubDate>Mon, 16 Sep 2024 12:20:40 GMT</pubDate></item><item><title><![CDATA[Certificate is expired for https:&#x2F;&#x2F;maven.mangoautomation.net&#x2F;repository&#x2F;ias-release&#x2F;]]></title><description><![CDATA[@vishalcapri Hi there,
Apologies for the issues here, but I fixed this issue yesterday or the day before. I did something incorrectly with the renewal process, and it caused this strange behavior. Can you try again and let me know if it's fixed for you?
Liv
]]></description><link>https://forum.mango-os.com/topic/5872/certificate-is-expired-for-https-maven-mangoautomation-net-repository-ias-release</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5872/certificate-is-expired-for-https-maven-mangoautomation-net-repository-ias-release</guid><dc:creator><![CDATA[lgorence]]></dc:creator><pubDate>Tue, 03 Sep 2024 10:41:23 GMT</pubDate></item><item><title><![CDATA[BACnet fail to dicover devices]]></title><link>https://forum.mango-os.com/topic/5871/bacnet-fail-to-dicover-devices</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5871/bacnet-fail-to-dicover-devices</guid><pubDate>Tue, 03 Sep 2024 07:21:31 GMT</pubDate></item><item><title><![CDATA[Mango 5 - bugs or user non-friendly things]]></title><description><![CDATA[@ms_brunette happy to help, perhaps you can output your markup into some code blocks &lt;/&gt; for me?
Feel free to PM as well
Fox
]]></description><link>https://forum.mango-os.com/topic/5837/mango-5-bugs-or-user-non-friendly-things</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5837/mango-5-bugs-or-user-non-friendly-things</guid><dc:creator><![CDATA[MattFox]]></dc:creator><pubDate>Thu, 01 Aug 2024 10:24:32 GMT</pubDate></item><item><title><![CDATA[Pi Portfolio creating]]></title><description><![CDATA[@dovydasz said in Pi Portfolio creating:

I still can't get it working.. Could you please share some screenshots how you configured it? Do I need to you some specific values for datapoints tags keys?

Give me Direct message, your whatapps number. I will give you a hand in Monday. I have vacation tomorrow. But can you try this:
Provide your data points 3 important tags, which are deviceType, site, deviceID
![0374d845-f5b2-4d6d-b6bb-293a50165d59-image.png](Imgur is temporarily over capacity. Please try again later.)
This information is not emphasized in Radix instruction and you may miss this part.
]]></description><link>https://forum.mango-os.com/topic/5833/pi-portfolio-creating</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5833/pi-portfolio-creating</guid><dc:creator><![CDATA[tungthanh500]]></dc:creator><pubDate>Wed, 17 Jul 2024 18:24:14 GMT</pubDate></item><item><title><![CDATA[Annotation mode: Cannot add shapes]]></title><description><![CDATA[@mhaluza yes
]]></description><link>https://forum.mango-os.com/topic/5830/annotation-mode-cannot-add-shapes</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5830/annotation-mode-cannot-add-shapes</guid><dc:creator><![CDATA[MattFox]]></dc:creator><pubDate>Sat, 29 Jun 2024 14:57:06 GMT</pubDate></item><item><title><![CDATA[Mango 5: Reorganize the default menu into our own structure]]></title><description><![CDATA[@ms_brunette Glad I could be of some help!  Have a great day!
]]></description><link>https://forum.mango-os.com/topic/5829/mango-5-reorganize-the-default-menu-into-our-own-structure</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5829/mango-5-reorganize-the-default-menu-into-our-own-structure</guid><dc:creator><![CDATA[greychrist]]></dc:creator><pubDate>Wed, 19 Jun 2024 14:59:03 GMT</pubDate></item><item><title><![CDATA[Reloading log4j2.xml without a Mango 3.7.12 restart]]></title><description><![CDATA[@Pedro thanks for replying. As I recall, this reset didn't work for serial data sources so a manual reboot was needed. Also if radix bothered to answer these questions in the forum they wouldn't receive so many tickets.
Majority are how to questions I'd wager
Fox
]]></description><link>https://forum.mango-os.com/topic/5826/reloading-log4j2-xml-without-a-mango-3-7-12-restart</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5826/reloading-log4j2-xml-without-a-mango-3-7-12-restart</guid><dc:creator><![CDATA[MattFox]]></dc:creator><pubDate>Mon, 10 Jun 2024 21:30:47 GMT</pubDate></item><item><title><![CDATA[Certificate is expired for https:&#x2F;&#x2F;maven.mangoautomation.net&#x2F;repository&#x2F;ias-release&#x2F;]]></title><description><![CDATA[@kirill-kostin Thank you for letting us know, I've fixed the issue on our end.
]]></description><link>https://forum.mango-os.com/topic/5822/certificate-is-expired-for-https-maven-mangoautomation-net-repository-ias-release</link><guid isPermaLink="true">https://forum.mango-os.com/topic/5822/certificate-is-expired-for-https-maven-mangoautomation-net-repository-ias-release</guid><dc:creator><![CDATA[lgorence]]></dc:creator><pubDate>Mon, 03 Jun 2024 11:59:04 GMT</pubDate></item></channel></rss>