Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

@joeamiraglia Have you had a chance to review the traces I sent you? Any idea why Mango keeps restarting continuously when launched as a service? For us to consider migrating our applications to Mango 5, we would need it to work properly as a service so that it starts correctly in case of a restart or failure.

@terrypacker thank you

@Jared-Wiltshire how to change the time? It should not use "now" - instead a fix time like 06:00 a.m.

Thanks!

@vishalcapri Hi there,

Apologies for the issues here, but I fixed this issue yesterday or the day before. I did something incorrectly with the renewal process, and it caused this strange behavior. Can you try again and let me know if it's fixed for you?

Liv

@Faucon-Ngando sounds like a bug, raise it with radix. Your property settings are correct.
Assuming you can log in to your MySQL db locally via the mango credentials

Fox

@jeremyh This post helped me sort out my issues with the Webbox not adding an SI5048 to modbus properly, that 1.39 device version file was the key. Thanks for keeping the file download live.

@ms_brunette happy to help, perhaps you can output your markup into some code blocks </> for me?
Feel free to PM as well

Fox

Update: I can do it. The most important content of the instruction is: "The data will be classified by Site, Device Type, and Device IDs which are the main tags that need to be configured in the data points to allow this module to show accurate data."

This should be highlighted, in bold because it is in the introduction and non-English speaker like me always miss it!

@mhaluza yes

@Pedro thanks for replying. As I recall, this reset didn't work for serial data sources so a manual reboot was needed. Also if radix bothered to answer these questions in the forum they wouldn't receive so many tickets.
Majority are how to questions I'd wager

Fox

@ms_brunette Glad I could be of some help! Have a great day!

@kirill-kostin Thank you for letting us know, I've fixed the issue on our end.