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  • Meta Point Context Point Error

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    M
    Hi @CraigWeb , We check all context points, none of them is disabled. Although all context points are enabled, we get an error. Thanks in advance,
  • Repetitively Prompt Modbus Exception Error But ModScan show no error !

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    D
    @craigweb , Yes you can download at below link 14th till 22nd July https://drive.google.com/drive/folders/1KJS5kqzEbgDO821ntIgQRzisHZD7CweO?usp=sharing
  • Dashboard losing connectivity

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    CraigWebC
    The benefit of using the query is that you are not hard coding the XiDs so you will receive all points that match the query. In your situation probably no real benefit but when you need the page to be dynamic it helps.
  • A Bit Stuck on Writing Multiple MODBUS Registers

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    MattFoxM
    exactly
  • Data Source Issue

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    C
    I believe this box was on 3.4.5 before the upgrade. I had done at least 15 other upgrades from 3.4.5 to 3.7.4 without any issue. It was weird since the issue only happened to one of the data sources. So far it looks like everything is still working correctly.
  • Dropdown selection for datapoint values

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    MattFoxM
    You're welcome, sorry for the lack of comments. Let me know if there's anything you don't understand after comparing it with the angularJS docs Fox
  • CSV as data points

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    MattFoxM
    Nicely done, if you're willing to share I'm confident others can definitely learn from your approach! Fox
  • Help with TCP/IP Data Source

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    cmusselmC
    Hi, Fox, We didn't think to try the serial data source with a virtual socket. I may experiment with that to see what we can get going. Thanks for the tip. Chad
  • Overriding Module's i18n Files

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    W
    Great, thank you. Changing the name to include the _en and putting it into the overrides/classes directory worked perfectly.
  • Delta Statistics/Rollup

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    cbyrneC
    @terrypacker Hi Terry, yup that's exactly what we've done in the meantime. Thanks for your help. I'm running into trouble when new data gets imported though. See https://forum.infiniteautomation.com/topic/4867/meta-point-classcastexception
  • Meta Point ClassCastException

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  • Error: Null object returned for RollingRandomAccessFile in Appenders.

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    R
    Hi Nurr, all my windows installations work with this configuration: https://forum.infiniteautomation.com/topic/4632/windows-10-services-for-mango
  • HTTP Sender Single Message

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    MattFoxM
    I've made some amendments (copy from above) - sure enough the data we needed was inside the runtime property. BUT I found the solution! The sodding datapoint query doesn't work in 3.7 without setting the script permissions. Normally these were populated by default, but this is no longer the case. In this case, make the script permission run as superuser to get your points through, or at least the user allowed to read those points. Once you've done that you'll be away! Fox
  • Disable event handler from script

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    D
    @shawn-hateley did you ever figure out a way to do this? thanks.
  • Question on Point & Logging Properties

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    CraigWebC
    Hi Chad Your assumptions are correct however mango will wait until it has 3 values. in other words when your data source initialises it will wait for 9 seconds until it gets the first 3 values.
  • How can I configure Mango so that I can access with https instead of http

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    MattFoxM
    Nope, this would likely be for version 3 and above. You could try upgrading your version 2 to a higher version 2 but I'm not sure how well it will work. If https is a must, I'd advise configuring a proxy for mango using apache or nginx. Fox
  • Calculating Storage Usage

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  • Processing files then uploading them to file store

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    G
    @mattfox Thank you very much.
  • Serial data source causing crash

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    C
    @robmalone Mango did not even what to start up with JDK 1.14. I did recover the old jdk I was using on the crashed system and will revert to that. thx
  • Integrating AmChart Code

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