• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    Error: Null object returned for RollingRandomAccessFile in Appenders.

    User help
    2
    2
    2.0k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      Malaguena
      last edited by

      Hi All,

      A day ago I have been trying to start mango as a service when the server shut down and startup. For this purpose first of all, I have created a task via Windows Task Scheduler in order to start mango automatically whenever server startup. In this way, I couldn't start mango after restarting the server. Then I created a shortcut of ma-start.bat in the folder C:\Users\user1\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup, mango did not start again after restarting the server.
      Then, I have deleted both windows schedular task and shortcut. Before all, method 1 was working properly.

      What could cause to that? How can I solve it?

      Method 1:

      1. Open C:\Program Files (x86)\mango\bin

      2. Click ma-start.bat
        or

      3. Open cmd window

      4. Run command : cd C:\Program Files (x86)\BMS\bin

      5. Run command ma-start.bat

        Result: Mango gives error like below
        Error: ERROR Null object returned for RollingRandomAccessFile in Appenders.
        ERROR Unable to locate appender "logfile" for logger config "root"

      Method 2

      1. Run cmd as an administrator.
      2. Run command cd C:\Program Files (x86)\BMS\bin
      3. Run commandma-start.bat

      Result: Mango works properly.

      Thanks in advance.

      1 Reply Last reply Reply Quote 0
      • R
        Ralf
        last edited by

        Hi Nurr,

        all my windows installations work with this configuration:

        https://forum.infiniteautomation.com/topic/4632/windows-10-services-for-mango

        1 Reply Last reply Reply Quote 0
        • First post
          Last post