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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics created by Balistar

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      Over the last few month very little participation from staff.

      Mango Automation general Discussion
      • • • Balistar
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      Jared WiltshireJ

      @Balistar Worth noting that Phillip no longer works at Infinite Automation / Radix IoT. He used to provide a lot of the support. I hope you get the support you need in the forum soon!

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      HTTP JSON Retriever - Set point gives error on save.

      How-To
      • • • Balistar
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      MattFoxM

      @balistar

      Your edit relates to HTTP receiver, not the retriever.

      More that the help data is all over the place, the retriever and receiver overlap, the receiver has the information regarding the point url info. not the retriever.

      I will probably write a script that retrieves and sets points through the devices REST API.

      Usually the more sensible option.

      Fox

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      API permissions - User who has permission on DataSource cannot create Datapoint to that source.

      User help
      • • • Balistar
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      MattFoxM

      Looks like you've got it sorted, nicely done.

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      Minimum required Mango REST V2 API JSON values documentation

      User help
      • • • Balistar
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      terrypackerT

      No worries,

      Sorry about that you are right, that was a node.js code snippet not JSON. And yes those codes are also very common. In v3 of the REST api we are going to put some effort into making the Swagger output accurate AND useful...

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      Bulk data upload with HTTP Receiver possible? - SOLVED by using API REST instead

      How-To
      • • • Balistar
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      Jared WiltshireJ

      I would have thought that the HTTP Receiver would accept multiple point values at once, however I don't have the docs in front of me.

      Not sure how your CURL request is authenticating.. You have an XSRF token but no session cookie. I would suggest using an authentication token for this kind of usage, then you don't need the XSRF token either.

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      Has HTTP JSON Retriever properties changed in 3.7.3? - Solved

      User help
      • • • Balistar
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      Thanks. New version solved issue.

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      Upgrade from 3.4 to 3.7.3 hangs with mysql connect

      User help
      • • • Balistar
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      terrypackerT

      @Balistar that isn't enough information to go on. Can you review your logs from the upgrade and see if anything went wrong? Each time Mango starts it should create a new log file so I would start by reviewing the log from the time you started and did the upgrade. Also check the com.serotonin.m2m2.db.upgrade.UpgradeXX.logs to see if any SQL commands failed that were not logged in the normal log file.

      Thanks.

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      Send Alarm Notification to Mobile Phone

      How-To
      • • • Balistar
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      phildunlapP

      Thanks for sharing CraigWeb!

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      maEventAudio issues

      User help
      • • • Balistar
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      B

      @jared-wiltshire said in maEventAudio issues:

      @balistar
      I came checked into this and if you use acknowledged="false" instead of acknowledged="'false'" you should get the correct result.

      Thanks, that worked. "Acknowledge Box" shows all filtered events.

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      How - HTTP publisher to Firebase Cloud Messenger?

      How-To
      • • • Balistar
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      phildunlapP

      Nice, good to know! Thanks for sharing!

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      Custom setting of Theme with uiSettings.json is not working for me

      Dashboard Designer & Custom AngularJS Pages
      • • • Balistar
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      Jared WiltshireJ

      I assume this is the article you have referenced? It is pretty comprehensive.

      Copy the file to overrides and modify it there. The json file will not change when you change settings on the UI settings page. The JSON file contains defaults and extra information such as palettes etc.

      I suspect the problem that you are having is that the old JSON file is cached when you view the UI settings page. Clear your browser cache before visiting the UI settings page and you should by able to select your custom theme/palettes.

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      MQTT module is missing

      Mango Automation general Discussion
      • • • Balistar
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      phildunlapP

      Hi Balistar,

      Sorry about that, it was a problem on our end. Fixed now!

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      Is there a way to track which user changed the setting of a Point?

      User help
      • • • Balistar
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      Jared WiltshireJ

      @Balistar I'm not really following.

      Point values which are recorded from a remote device e.g. polling a modbus slave will not contain an annotation. Setting a point's value via the UI should record an annotation.

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      Can't login from remote location some sort of "crowd" error

      Mango General
      • • • Balistar
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      phildunlapP

      Hi Balistar,

      Have you considered removing the Crowd module?

      I wouldn't think that's the cause of the issue, though. When you say remote access, you mean accessing Mango on an external IP or domain? What happens when you navigate there?

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      Custom Dashboards in overrides problem

      Dashboard Designer & Custom AngularJS Pages
      • • • Balistar
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      Jared WiltshireJ

      @Balistar
      There is also a line near the top of index.html that needs adminTemplate renamed, <base href="/user-dashboards/adminTemplate/">
      Sorry for the inconvenience, somehow that didn't make its way into the new documentation page.

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      My ISP changed my IP address. The existing paid-for DGLux license no longer works.

      User help
      • • • Balistar
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      JoelHaggarJ

      I think there could be a issue between our email systems. I sent you another email on November 1st with no response from you. Please try responding to the original ticket you set to the IAS support email. If that doesn't work we can use Skype of google hangout.

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      Once again MQTT over HTTP

      Wishlist
      • • • Balistar
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      W

      Any update on this?
      Or are there any other clean solutions?

      My intention is to publish to AWS IoT.

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      Getting data from the system in HTML5

      Mango Automation general Discussion
      • • • Balistar
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      V

      I'd just like to add a request for a list of the directives for the ma-gauge-chart etc. Something like the AngluarJS website would be nice to be able to find a list of the directives.

      For example, I can find anything to set the minor ticks, only the major via interval.

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      Is there a Data Source that I configure to send a command over TCP/IP to a LAN connected IP device

      How-To
      • • • Balistar
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      JoelHaggarJ

      Hey Guys,

      Sorry for the delay on this. We do have a TCPIP data source but it's in Beta. I'm pretty sure it works but it hasn't been touched in a while. Here it is, will require core 2.5 to test. Please let me know if you get it to work.

      Thanks,
      Joel.

      Attachment: download link

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      Insteon

      Hardware
      • • • Balistar
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      Has anyone figured out a way to use Insteon with Mango Automation?