Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

  • Mango Fan Control - thermal shutdown

    hardware temperature cpu fan
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  • Mango 4.2 Change port from 8443 to 8080?

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    T
    For anyone saw this topic, solution is: Changing ssl.on=true to ssl.on=false
  • How to add Local device address on BACNet datasource?

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    shawn.hateleyS
    I found the BACnet local devices menu in the Utilities section under "Admin Home". Here you can create or modify the local devices. Once you create a local device there, it is available in the add new data sources section
  • User account

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  • DataSourceXID_SUCCESS already exists on Scripting Data Source validation

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    terrypackerT
    @cbyrne I think it is a side affect of why we implemented the 'Sets historical' feature. That is there to allow importing or generating large amounts of historical data which bypass the point-value event system. This prevents an overload of web socket messages and event detectors raising events.
  • Failed Excel Report

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  • Recovering from Bad mangoUI-settings Preventing UI Startup

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    @jared-wiltshire Well, I just face same problem with v4 today. And since V4 no longer allow legacy UI. I don't know how to correct the mangoUI-settings Json! Any suggestion?
  • Importing lots of data points

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    Jared WiltshireJ
    @jim-betsinger https://forum.mango-os.com/topic/1150/importing-large-numbers-of-data-points-from-an-excel-spreadsheet https://docs-v3.mango-os.com/using-data-point-templates
  • Scripting data source UI - 'Key' column in external context points

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  • Mango keeps losing license

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    N
    I have the same issue with the Mango 3.7 version
  • Mango automation behind F5 rev proxy

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    D
    Thanks for feedback, we just used TCP profile on rev proxy , without http then and it works all right. We will do SSL termination on server then. br
  • Failed to send email via SMTP

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    J
    Hi! This issue was solved today. The Exchange 2016 server opened port 25 with TLS. Tested mail was sent success.
  • Scheduled Alarms

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  • Data file data source chicken vs egg

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    D
    Thanks Terry, that worked
  • delete historical values

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  • Excel Reports are not showing templates anymore

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    Jared WiltshireJ
    @dennisbetty201 Phillip's instructions will not fix this issue. Please see https://forum.mango-os.com/topic/3551/data-sources-does-not-appear/14 or download an old web browser (e.g. standalone Firefox)
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    @jared-wiltshire Ah I figured out what it is. I expected the historian GUis to be native on HTTPS, but I forgot I let them be on HTTP... The other issue is with my HAProxy, which I figured out as well. What confused me is that I attempted to reach the GUI via HTTPs and thought they were down.
  • mqtt client data source

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  • Data Source can't read variables if more than 100 data points

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    cmusselmC
    I know it's been a while, but I wanted to let others know what I found with this. I created a test scripting data source with 110 data points. (I would post it here, but its 5700 lines and I don't have permissions to attach the file.) I basically use the .set for all 110 data points. When I clicked the validate button I would get the following error: ReferenceError: "varDP110" is not defined at line: 28 The error was not generated when the script ran on its normal schedule, so from what I can tell it's something related to how the validate button pulls in the variables for the script to run. Thanks, Chad
  • Upgrade from 3.7.7 Fail

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    @tped Thanks for the input. Double checked that it's exactly the same. Send the file to the support folks, they don't see anything out of place.