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    2. Jenny

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website
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    Jenny

    @Jenny

    Solution research
    Zlabs Inc.

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    Website www.zlabs.com.tw/ Location Taiwan

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    Latest posts made by Jenny

    • RE: Failed to send email via SMTP

      Hi!

      This issue was solved today.
      The Exchange 2016 server opened port 25 with TLS.
      Tested mail was sent success.

      posted in User help
      J
      Jenny
    • Failed to send email via SMTP

      Your help in this issue has been very very useful.
      Please suggest me to improve this SMTP issue.
      Error Message as below:
      Failed to send email titled "Mango test email" to "aji@***.com".
      Message: "Mail server connection failed; nested exception is javax.mail.MessagingException: Could not convert socket to TLS; nested exception is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target. Failed messages: javax.mail.MessagingException: Could not convert socket to TLS; nested exception is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target"

      MangoOS version 3.7.11
      Java version jdk-8u311-linux-x64 or openjdk-8-jdk
      mail server on MS Exchange Server 2016
      TLS Crypt port 587
      Use authorization

      With my best regards,

      Jenny

      posted in User help
      J
      Jenny
    • Store account password reset

      Dear support team,

      Could you kindly help me to reset password to my store account?
      On the security issue, I try to change the password of the store account. after change password and log out. I find both the new password and original password does not work.

      I've try the link of "Forgot your password?". I got a new password via mail. But this new password still cannot login.

      posted in User help
      J
      Jenny
    • RE: How to set a datapoint value by XID ?

      @phildunlap
      Dear Phil , thank's ! awesome!
      It looks like the version 3.3.x call system function has changed. Is there any documentation for us to refer to? The above getDataPointValueByXID function, how to write it will be more in line with the future standard fucntion call ?

      posted in User help
      J
      Jenny
    • How to set a datapoint value by XID ?

      We learned from the Forum that we can use mango core java call to get the datapoint value like this:

      function getDataPointValueByXID(xid){
      var pvd = this.pvd;
      if(!pvd) {
      pvd = this.pvd = com.serotonin.m2m2.Common.databaseProxy.newPointValueDao();
      }
      var dpid = com.serotonin.m2m2.db.dao.DataPointDao.instance.getDataPoint(xid).getId();
      var returnValue = String(pvd.getLatestPointValues(dpid,1)[0].value);
      return returnValue;
      }

      Is there a way to setDataPointValueByXid(xid) ?

      Thank's !

      posted in User help mangoapi
      J
      Jenny
    • RE: Mango V3 Navigation sidebar menu switching error

      @Jared-Wiltshire Thak you for kindly reply.
      I'll recheck the pages HTML <html> or <head> tags.
      And try to decrease additional JavaScript.
      Fix to load font awesome of same versions in different places.

      posted in User help
      J
      Jenny
    • RE: Mango V3 Navigation sidebar menu switching error

      Hi Phil,

      Thank you for kindly reply. The JSON file has sent via mail.

      posted in User help
      J
      Jenny
    • Mango V3 Navigation sidebar menu switching error

      Hey, I try to add more pages to the menu on Mango V3. After adding more than 2 pages on Edit menu.
      When I click navigation sidebar menu from new page to default pages. I meet an error "A client error occurred." Both this issue happens in Mango ES and software versions.
      0_1519183768109_Data point.JPG
      Export JSON file for your reference.
      [0_1519183815862_export.json](Uploading 100%)

      posted in User help
      J
      Jenny
    • MangoES covert Database from H2 to mysql?

      Hi,

      I try to convert the database of MangoES from H2 to mysql as online Knowledge base guide of Database Conversions.
      http://help.infiniteautomation.com/support/solutions/articles/14000022650-database-conversions

      I try to view data in mysql, it have not converted.

      Any suggestion?

      posted in User help
      J
      Jenny
    • RE: IPv6 & IPv4

      Hello Phildunlap,

      Thanks for kindly reply.
      I have disable IPv6 in webmin.
      webmin capture
      In MangoES system configure page eth0 IPv4 shows ip in IPv6 style.
      configure ip capture

      posted in User help
      J
      Jenny