Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

@rodrigo
I'm guessing is a problem with permissions. I have tried everything I could with the permissions. But with no success.

@cbyrne I think it is a side affect of why we implemented the 'Sets historical' feature. That is there to allow importing or generating large amounts of historical data which bypass the point-value event system. This prevents an overload of web socket messages and event detectors raising events.

@tungthanh500
If you look under the help file, there is explanation for it. Don't click on the question mark on the page, it does not tell you
any thing.

@jared-wiltshire Well, I just face same problem with v4 today. And since V4 no longer allow legacy UI. I don't know how to correct the mangoUI-settings Json! Any suggestion?

@jim-betsinger

https://forum.mango-os.com/topic/1150/importing-large-numbers-of-data-points-from-an-excel-spreadsheet

https://docs-v3.mango-os.com/using-data-point-templates

I wanted to provide another round of updates as we've run into this issue two more times.

The most recent time we had the issue an app restart did stop the error from being written to the ma.log, but the corrupt file was still hanging around. After several days it did go away, so it seems whatever process Mango uses to clean up the files eventually worked.

While working with the support team we were pointed to look for other programs that could possibly lock one of the data files while NoSQL is trying to write to it. If that happens, this issue could occur.

I checked with our infrastructure team and they had an antivirus program that was performing checks on the NoSQL database directory. The antivirus has been disabled for that folder now.

I also found this post about Windows Indexing locking files: https://techcommunity.microsoft.com/t5/windows-blog-archive/the-case-of-the-mysterious-locked-file/ba-p/723349 Because of this I made sure to uncheck the "Allow files in this folder to have contents indexed..." option as that could have also contributed to the file being locked when NoSQL needed to write to it.
88a06ac2-35a1-4ca0-a3ef-b3af0d1263fa-image.png

So far things are good since making those updates. Hopefully this helps anyone that may run into this.

Thanks,
Chad

@terrypacker Hello, is there any update regarding to this new feature?

This problem is not uncommon on iPhones, so here's what you should do. If you are still experiencing this problem, you need to reboot your device. If this does not help, then try to clean the file cache because this sometimes makes a difference. The third option involves the use of services from priorityunlock.com, which has a cool ability to unlock devices. Personally, really helped me figure out my iPhone so that you can have success in this case. Try all the options and tell me what worked for you.

@NinoK
Hi,
I need to fetch data from a SOAP API, and trying to do this with scripts on Mango. I would really appreciate if you share your experiences or any code examples you have.

Thanks.

I have the same issue with the Mango 3.7 version

Turns out that the SEND TEST EMAIL doesn't send a test email using the values that you just entered but using the values that are saved. So you cannot test before saving.

Hi @gimmick. Thanks for using Mango.

Drop me a note in email. I'd like to know a bit more about your project, and I'm positive we can work something out for.

You can find me at michael.skurla@radixiot.com