Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

  • Excel Reports - XLSM files

    3
    0 Votes
    3 Posts
    1k Views
    B
    Thanks!
  • Using HTTP JSON receiver with application/json

    2
    0 Votes
    2 Posts
    682 Views
    MattFoxM
    From the help information: Data is received at the path httpds. So, if your system is accessible at, for example, 'http://localhost/', data should be directed to 'http://localhost/httpds'. So in your case you want 192.168.1.44:4200/httpds to send data in. Click on listen to check and ensure data is coming in: [image: gh8CEEW.png] This should help you get started Fox
  • Watchlist export has XID Column, but no human readable point name

    3
    0 Votes
    3 Posts
    969 Views
    TurboT
    Excellent. This would be a Very Useful Thing to have.. Cheers, -Greg
  • Virtual Datapoints being turned off by mango

    3
    0 Votes
    3 Posts
    1k Views
    MattFoxM
    @craigweb said in Virtual Datapoints being turned off by mango: When you say updating the tags, do you mean changing them and then saving the changes? A point will get temporally disabled when it is saved Yes but that doesn't explain why they stay off. Yes when a button is pressed, I update tags and use the $update() command. After some time I end up having to go back into the system to re-enable the points.
  • scaling values

    4
    0 Votes
    4 Posts
    1k Views
    E
    Ok, I'll take a look at those options. Making a meta data point seems like I'm just going to be doubling my points and since this is a point-based license, well...
  • Default Watchlist Permissions

    1
    0 Votes
    1 Posts
    671 Views
    No one has replied
  • Issue after using Install script for Linux and Mac

    2
    0 Votes
    2 Posts
    842 Views
    MattFoxM
    I'd follow this version, it's more manual and involved, but will allow you to check your install step by step https://help.infiniteautomation.com/linux-installation Fox
  • Line Chart Balloons

    6
    0 Votes
    6 Posts
    2k Views
    MattFoxM
    My pleasure, always here if needed Fox
  • User Permissions with client list.

    9
    0 Votes
    9 Posts
    2k Views
    MattFoxM
    Look around the forums, there are numerous topics you can tap into. I have written a custom dashboard system so feel free to call on me if desired. As for permissions, i strongly recommend a combination of them with datapoint tags. Gives you a lot of freedom for your dashboard structure and behaviour. Fox
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    16 Views
    No one has replied
  • Custom menus disappeared

    7
    0 Votes
    7 Posts
    2k Views
    CraigWebC
    There is no explainable reason why you would lose your JSON data by deleting your events data. I highly doubt it was caused by that. I would start mango up with a fresh DB and restore to one of your backed up versions where the JSON data is still there and then try to delete the events again.
  • "connectivity lost, restoring connection" warning

    7
    1 Votes
    7 Posts
    2k Views
    E
    Sounds good. I downloaded and installed the free version. I'm guessing I should download and replace the free version with the enterprise version?
  • persistent tcp publishers stop transfer

    3
    0 Votes
    3 Posts
    1k Views
    R
    Ok, I found a solution! The old thread pool settings: [image: 27VaYgI.png] Settings now: [image: 8Xk61qq.png] The setup with more than 120 BACnet-Devices needs a lot of threads, so the ptp-sync hasn't enough and failed. Now it needs more CPU (20-45%) but it is working, that is fine.
  • WEB automatically logout user

    3
    0 Votes
    3 Posts
    836 Views
    R
    Yep. You are right. Thank you!
  • Mango Lifecycle terminated.

    3
    0 Votes
    3 Posts
    817 Views
    J
    @craigweb Thank you; Port 8080 is being used and that was the isssue.
  • Clarification on Exception from modbus master: Function Code 0x49

    3
    0 Votes
    3 Posts
    987 Views
    cmusselmC
    Thanks, Joel, appreciate the quick reply!
  • 0 Votes
    5 Posts
    1k Views
    TurboT
    Okay. There is Definitely a Bug in Mango- I just upgraded one of my sites from 3.5.x to 3.7.3 and had all of the devices on one of my USB to Serial converters not work. This system has (2)- One is talking to inverters, the other is talking to a meter and some other stuff. The "meter and other stuff" one is fine, but the inverter one is most certainly Not Fine. So far, I've been unable to get this going. This is a USB to Serial converter attached to a Linux box, running on Java 8. To stress again: This was working Fine before the upgrade, and I just upgraded it, and it isn't working. Reboot isn't solving the problem this time. I've already upgraded to the latest JSSC. What changed in the serial drivers here?
  • Copy Data Source in New UI...?

    3
    0 Votes
    3 Posts
    1k Views
    TurboT
    Thanks for the response on this-- I'll start looking into doing this via CSV.. The last time I tried this I was getting a bit annoyed at the wrong things updating. I'll try the process outlined for the next set of projects I bring up. I actually got very quick doing this with the legacy view page by copying and just changing the two blanks, then clicking and changing the modbus addresses of the points. Went right quick.
  • SQL Data Source Insert and Update rows

    2
    0 Votes
    2 Posts
    869 Views
    MattFoxM
    @ralf said in SQL Data Source Insert and Update rows: INSERT INTO table_xz ( IDNr, StartSum, StartTemp, ValveNr, LineNr, StartTime) VALUES (?,?,?,'KS0717','B',NOW()) I know you can extend the insert query by just adding another batch of values after in brackets. INSERT INTO table_xz ( IDNr, StartSum, StartTemp, ValveNr, LineNr, StartTime) VALUES (?,?,?,'KS0717','B',NOW()),(?,?,?,'KS0717','B',NOW()) You may need to insert the actual values though.
  • Calculation using ^ (to the power of) in a Meta Data Point

    4
    0 Votes
    4 Posts
    1k Views
    S
    @thomaseinasto Thanks Thomas , I made a silly mistake in the Calc, Its working as expected now. Cheers mate