Thanks!

We have an excel report running that uses a macro enabled template with an xlsm file extension. When the report is sent out it changes the extension to xlsx and we have to manually change it to xlsm to open the file. Is there a way to have it send out an xlsm file?

Thanks,

Kyle

So I finally got around to trying the micro HDMI cable (had to buy a cable and HDMI to vga adapter to get it to work with our monitor), but we weren't able to get anything to come up on the screen. Is there anything else I need to do to get the video output, or should it just be plug and play?

Thanks,

Kyle

I tried a power cycle while Wireshark was listening and again didn't see anything in the source except my computer's IPv4 and 6 addresses, and 0.0.0.0 (other than some other address with "Dell" in it. and my computer is a Dell, and the DHCP address of my computer from the wifi connection briefly).

I will have to get a micro HDMI cable and try that next time I have a chance.

Kyle

Thanks for the quick reply! The unit I have has an aluminum case. Currently the orange light on the ethernet port is sold and the green is flasig irregularly.the green power light is on and the orange "status" light is flashing blip,blip, with a longer period of being off between each group of two on blips. The tx and rx lights are off.

I did install wireshark on my computer and listened on the ethernet port when connected directly to the Mango. There appeared to be traffic, but I didn't see any useful IPv4 addresses. I'm not familiar with using wireshark, so I may be missing something. The only sources shown are my computer's IPv4 and 6 addresses and 0.0.0.0

Also tried a different port on my router but no luck. Unfortunately I don't have a micro HDMI cable on me, but I guess that will be my next step.

Kyle

Re: MangoES Network Discovery Tool

We recently had an issue where our MangoES stopped sending the automated report e-mails that it is set up for. It was pingable at the time, but I could not access the Web GUI. I did a power cycle, and the Mango then "disappeared" and became un-pingable. I have tried multiple power cycles and the USB utilities to reset the IP address, but the Mango did not respond to the USB drive being plugged in. I beleive that it is a version 2 unit (serial number appears to be 2147), so that could explain the USB not working. I'm not sure where to go from here. Is the referenced Network discovery tool still available? When I click on the link it just goes to the help page of the main website. I have tried using a network scanner to scan the subnet that it is supposed to be on, but no luck.

Thanks,

Kyle