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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics

    • M

      Suddenly lost ability to see Sources yet system continues to run OK

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      M
      That did it. Thanks.
    • M

      Problem with initial Mango login - never get the login screen

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      phildunlapP
      Certainly! Thanks for providing so much information!
    • M

      Bug in DoJo rendering

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      JoelHaggarJ
      Are you using the new Dashboard Designer or the old Graphic Views? The new UI and Dashboard Designer performs much better. I would strongly recommend learning the new Dashboard Designer rather than Graphic views.
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      Will Mango work with MySQL in Free Mode

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      JoelHaggarJ
      Yes, there is no restriction for MySQL in free mode. See here for more information on converting: https://help.infiniteautomation.com/database-conversions/
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      Will BACnet work in Free Mode

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      M
      Thanks Phil
    • M

      I've got 200,000 Information Events to clear out - Is there a backdoor method?

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      phildunlapP
      Or, if you only want to delete information events, you could set the purge period for those events in the purge settings to be very short and then "Purge now using purge settings" will clear that, or you can wait for the nightly purge to take care of it.
    • M

      Mango runs but can't get login page to appear...

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      Jared WiltshireJ
      Again, its highly unlikely that has anything to do with you not being able to login. I can see from the full log you posted that the web context is starting up. Are you sure you are connecting on the right port and any firewalls/proxies you may have in between are configured correctly?
    • M

      Update on saving NoSQL data to MySQL

      Watching Ignoring Scheduled Pinned Locked Moved Mango General
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      phildunlapP
      No that was never written. One can do either, but one would have to use a scripting data source and perhaps supporting points to make it happen. //Export all data for point cxtPnt into an SQL table... var pvd = com.serotonin.m2m2.Common.databaseProxy.newPointValueDao(); pvd.getPointValuesBetween( cxtPnt.getDataPointWrapper().getId(), 0, java.lang.Long.MAX_VALUE, function(pvt) { sqlContextPoint.set('(' + pvt.getValue().toString() + ',' + pvt.getTime() + ')', pvt.getTime()); //sqlContextPoint is an 'update tables only' point on an SQL data source }); And there would be a similar way to write those out to a file or wherever.
    • M

      Anyone? This has become a daily problem

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      phildunlapP
      Hi Mike, I answered you in the other thread. For the future, bumping a thread is better than making a new one and linking.
    • M

      BACnet Failure: Error Reading Value

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      phildunlapP
      Hi Mike, These events are under the "Device exception" event type on the data source settings. It sounds like you want the "None" level, which is still logged and handled, but it's uncommon for someone to have their default email threshhold receive None level events. If you set this event level below the automatic email threshhold for your user or mailing list you shouldn't see the emails anymore - unless you have an explicit email handler that you would want to disable.
    • M

      Output Selected Points Directly to an Android App

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      M
      Thanks Phil. I'm going to look at HTTP Publisher first. More details as I progress.
    • M

      How to disable "Checking for Browser Compatibility"

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      M
      Thanks Phil. Yes, this is on 2.8.
    • M

      Missing Meta Data Source

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      phildunlapP
      Huh. Glad you got it working! Deleting it from the modules directory and restarting will work. The proper way to remove a module is to mark it for deletion on the modules page and then restart Mango. That way if there is any uninstall work in the module it can know to do it.
    • M

      Mango won't restart

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      phildunlapP
      Hi mlavelle42, Rebooting the processor? What does that mean? Your full log may shed some light.
    • M

      Mango quit data logging - and I didn't know it

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      M
      Good suggestion. Thanks.
    • M

      Embedding live graphic within iFrame

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      M
      Good suggestion. Thank you.
    • M

      How to speed up changes between screens

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      JoelHaggarJ
      I would check to make sure that you are using Oracle JDK rather than OpenJDK. Mango will work with OpenJDK but I've noticed that things run slow. The speed of your database and how many data points & events you have in the database can have an affect as well. We are planning to release Mango 3.0 in the next couple months that will have a whole new UI which is much faster and offer many more features. We should have a preview of this soon.
    • M

      Retrieving data using cURL

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      phildunlapP
      ASCII File is the simplest (line by line regex). SSH can read files too. The Data File data source can import files whole.
    • M

      Error message fills my screen

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      phildunlapP
      Hi mlavelle, There would be a couple options. You could do one of the following, Figure out why that error is occurring and resolve it. Edit Mango/web/modules/BACnet/classes/i18n.properties edit event.bacnet.readDevice from 'Read properties from device at {0} failed: {1}' to 'Read properties from device at {0} failed' (This solution won't persist through any upgrades, but could be redone) Change the event level for that BACnet data source's "Device Error" to Do Not Log or Ignore
    • M

      Serotonin Timeout Task alert

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      phildunlapP
      The best place to look is in upgrading to 2.8. These messages in 2.8 tell you what sort of task was rejected. Off the bat you can know that it is a repeating task that will reschedule itself, and it is not actually a fatal error.