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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics created by Desmond

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      Machine Learning Module

      Wishlist
      • • • Desmond
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      No one has replied

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      Dashboard Designer: Editor code does not update

      User help
      • • • Desmond
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      @jared-wiltshire , @CraigWeb

      After digging in deeper and rethink the usage of the dashboard designer, I realized that it is my failure to understand correctly the intent of dashboard designer.

      It is a page creation tool. The editor is a container that register a list of HTML components. It will update and keeps track of the positioning and the attribute of the elements. The page view is final output which show the layout of HTML components. Changes made via the designer canvas or the generated code will update the page view.

      The editor records the order sequence of HTML components which has dragged and dropped in the canvas. The generated code provide information about the HTML components.

      It will be a great helper for designing the page quickly. I think I need to spend more time to get familiar with the rich features offered by the dashboard designer.

      Thank you for your attention.

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      DataFile Date Source: No template

      How-To
      • • • Desmond
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      phildunlapP

      Certainly! Thanks for the kind words, we do try to keep this a helpful place!

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      HttpBuilder.request()

      Scripting general Discussion
      • • • Desmond
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      @phildunlap
      Thank you for your prompt reply. It works like a breeze.

      In my opinion, this is a powerful tool that open up the doors to communicate with internet of things / web content. In addition it provide flexibility to integrate your creativity into application.

      "Logic will get you from A to B. Imagination will take you everywhere".

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      get /point-values/multiple-arrays/latest/{xids}

      User help
      • • • Desmond
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      phildunlapP

      Thanks for taking a second look, reporting your experience, and the kind words!

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      Arrow function in global script

      Scripting general Discussion
      • • • Desmond
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      CraigWebC

      Hence the removal of RhinoJS from the help documents. My bad I probably should of looked first.

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      Mango API: "connectivity lost, restoring connection"

      Mango Automation general Discussion
      • • • Desmond
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      After my attempt to shut down the MangoES and reboot it, now I see magic, It works!

      It is a false alarm and thank you @CraigWeb for your fast response.

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      MangoESV3 refused to connect after upgrade 3.34

      Mango Automation Installation
      • • • Desmond
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      phildunlapP

      Upon investigation, I found Mango online and accessible. I updated it from 3.4.1 to 3.4.3

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      Change web port 8080

      Mango Automation Installation
      • • • Desmond
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      phildunlapP

      Hi Desmond,

      Nothing in the folder structure should have changed. You should be seeking /opt/mango/overrides/properties/env.properties

      Yes you can use the ES USB utility to overwrite your env.properties file with one from the drive. Have a look at the copy.properties file, with an env.properties on the USB in the base folder, and a copy.properties in the enabled scripts like

      fileToCopy=env.properties targetDirectory=/opt/mango/overrides/properties

      It should overwrite your old properties file. You would have to restart Mango to pick up that change.

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      Insert special character / mathematical symbol

      User help
      • • • Desmond
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      MattFoxM

      Nicely done, good to see you're making headway

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      MangoES disaster recovery

      MangoES Hardware
      • • • Desmond
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      phildunlapP

      Hi Desmond,

      We prefer to handle license, warranty and this sort of request through email. Please email support@infiniteautomation.com about the situation and we'll try to work with you.

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      Unsolved unable to view adminTemplate

      Dashboard Designer & Custom AngularJS Pages
      • • • Desmond
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      Hi Jared,
      Thank you for your answer.
      In fact I really appreciate your development team making the MangoUI such a nice interface for application designer to build any type of dashboard to meet the business needs.
      As for the adminTemplate issue, it is not critical stage in our development. Perhaps I will try out your suggestion and look forward to the coming exciting feature for MangoUI.

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      Run time for a data point

      User help
      • • • Desmond
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      Hi All,
      Mango is so sweet!
      I've got it which run perfectly and display out in the dashboard as per my requirement.
      Thank you once again for the prompt reply.

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      Create a vertical guideline for catagoryAxis

      User help
      • • • Desmond
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      Jared WiltshireJ

      https://www.amcharts.com/kbase/vertical-or-horizontal-lines-or-fill-ranges/
      https://docs.amcharts.com/3/javascriptcharts/Guide

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      Mango V3

      Mango Automation general Discussion
      • • • Desmond
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      Jared WiltshireJ

      @Desmond if you didn't already hear, we have released v3 -
      https://forum.infiniteautomation.com/topic/2741/mango-automation-3-0-released

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      Undesired event log

      User help
      • • • Desmond
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      phildunlapP

      Hi Desmond,

      I would not expect a login every minute, but it is weird that you say it is only when the session is active (which I'm guessing means when you are logged in?).

      My first question would be if you are using the API to do anything, and perhaps the program using the API is performing a login before whatever calls it is making.

      I would also think you could get information from that IP. Is it an IP you could be using? You can google 'what is my ip' to find out your internet facing IP (which that looks like, as opposed to a local network).

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      Change default login user & password

      User help
      • • • Desmond
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      phildunlapP

      Hi Desmond,

      Do you mean inside Mango, or for SSH?

      In Mango, you can navigate to the /users.shtm page when logged in as admin and change anything other than the admin's username. To change the username of admin, either run something like this in the SQL console: UPDATE users SET username='Desmond' WHERE username='admin'; then log out and in or you can create another admin user as desired, then switch to them and either rename the admin user or remove it.

      For SSH, the credentials provided have sudo privileges. There are many guides and answers around the internet for renaming Linux a user, but you could consider making a different Linux user, changing the default user's password using passwd and, if your interest is security, restricting SSH login to this possibly less privileged user (although this could prevent you from sudo access over SSH as well).

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      MangoNoSQL- Pointvalues table is empty

      Mango Automation general Discussion
      • • • Desmond
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      JoelHaggarJ

      When you are using the Mango NoSQL database the data is not stored in the pointvalues table and rather in the NoSQL database. See this video for more information: The .data files are the NoSQL files where the data is stored. The number like 692.data refers to the date range within the file and the folder number it is in is the data point ID that relates to the dataPoint table. http://help.infiniteautomation.com/support/solutions/articles/14000022517-enterprise-nosql-database

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      Extract data from jsondata using MangoAPI in excel report

      Mango Automation general Discussion
      • • • Desmond
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      phildunlapP

      Hi Desmond,

      The SQL data source allows you to pull data from an SQL database table into data points, and then you could do anything with that information you could do with any other data point.

      I would consider the solution in (1), but I wonder what data you are storing in the jsondata table that you would be pulling into Excel? Why would you choose to place the data there, as opposed to in data points? If you really want the raw text from the table, you could be saving that information directly into an Alphanumeric virtual point and then pulling that into Excel.

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      Fail to upgrade 2.8.4 due to versioning problem

      MangoES Hardware
      • • • Desmond
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      phildunlapP

      Hi Desmond,

      An UnknownHostException means it could not resolve the URL. It means either the DNS is not configured or not working properly. You can resolve the problem by ensuring your gateway is resolving URLs and that you have internet access from the computer running Mango (i.e. at the command line does ping www.google.com work?)