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MangoES disaster recovery
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Hi Support Team,
I have committed a terrible mistake to power up the mangoES_2.6.2 (old version c/w metal case ) into the RS485 terminal. Not surprising, the hardware is total dead despite making the re-connection into the input power terminal.
- What can I do to recover my demo work data in the storage?
- Is it serviceable, such as any chance of possible replacement of known damaged parts?
- The warranty period has expired. Any suggestion or help to salvage it?
Thanks
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Hi Desmond,
We prefer to handle license, warranty and this sort of request through email. Please email support@infiniteautomation.com about the situation and we'll try to work with you.
