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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics

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      Trouble Logging In (Already Signed in as Guest)

      Watching Ignoring Scheduled Pinned Locked Moved User help
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      edit: nevermind just had to clear all browsing data.
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      Issues with Dashboard PointValue Colors

      Watching Ignoring Scheduled Pinned Locked Moved Dashboard Designer & Custom AngularJS Pages
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      @CraigWeb That's pretty nice, I was actually wondering if it was possible to do something like that. I have some ideas on using a point value to do things to other elements, which would add a lot of value to the dashboards. Thank you!
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      Data Point - No Update "Alarm"

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      @CraigWeb Uh oh, that's a mistake on my part. Thanks for catching that!
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      Static Serial Chart

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      @MattFox I appreciate it. I may have a use case for that at some point, but don't sweat it, there's no rush. At the very least, it might help others, and be something to reference if it comes up again.
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      Training Videos - Additional Information

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      @CraigWeb Thank you, that's exactly what I was looking for. And thanks for the other information as well.
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      Point value crossed out in red

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      MattFoxM
      @mihairosu good, it doesn't for the mango units so I'm glad everything is resolved. Fox
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      (SOLVED) Recent System Updates Cannot Backup Stale File Handle

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      MattFoxM
      @mihairosu Thanks for sharing! Fox
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      MangoGT - Upgrade Raspbian 10 Buster to 11 Bullseye

      Watching Ignoring Scheduled Pinned Locked Moved MangoES Hardware
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      dschaibleD
      @mihairosu I sent you a private message
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      <SOLVED> Unable to access WEB GUIs for any of my mango devices by DNS name

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      @jared-wiltshire Ah I figured out what it is. I expected the historian GUis to be native on HTTPS, but I forgot I let them be on HTTP... The other issue is with my HAProxy, which I figured out as well. What confused me is that I attempted to reach the GUI via HTTPs and thought they were down.
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      MangoGT Cannot Update Invalid CertificateVerify signature

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      @jared-wiltshire Yep, that did it, thanks!
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      Changing Data Source but Retaining Data Point History?

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      No worries, much appreciated. =)
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      Script breaking as of 10/16/2019

      Watching Ignoring Scheduled Pinned Locked Moved Scripting general Discussion
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      Hey Terry, This one is also giving a java out of bounds exception, but I don't understand why: /* //Script by Phil Dunlap to automatically generate lost history if( my.time + 60000 < source.time ) { //We're at least a minute after var metaEditDwr = new com.serotonin.m2m2.meta.MetaEditDwr(); metaEditDwr.generateMetaPointHistory( my.getDataPointWrapper().getId(), my.time+1, CONTEXT.getRuntime(), false); //Arguments are, dataPointId, long from, long to, boolean deleteExistingData //my.time+1 because first argument is inclusive, and we have value there } //Your regular script here.*/ //Get daily run starts return runs.past(MINUTE, 1440)['data'].get(true).starts;
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      Cannot upgrade

      Watching Ignoring Scheduled Pinned Locked Moved MangoES Hardware
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      @phildunlap said in Cannot upgrade: administration/system/information That was it, thanks Phil
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      MangoES v1 Only supports CIFS with SMB v1

      Watching Ignoring Scheduled Pinned Locked Moved MangoES Hardware
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      Release is Distributor ID: Debian Description: Debian GNU/Linux 9.7 (stretch) Release: 9.7 Codename: stretch Kernel is 3.8.13.30
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      Persistent TCP not Automatically Reconnecting after Reboot

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      After today's reboot (for OS and module updates) everything is working well. It could also have been the previous time the modules were updated, as we only reboot these for updates.
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      SQL Database Backup Failure

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      Okay great! Yeah I've never seen this error since we got Mango, for all these years.
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      Sources.list default

      Watching Ignoring Scheduled Pinned Locked Moved MangoES Hardware
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      MattFoxM
      @mihairosu said in Sources.list default: The MangoES v2 has 3.10.82+, which according to the above post is 1.0, which says that it would have to be re-imaged? I'm not quite sure how to accomplish this or even if I want to pursue this. As the name suggests, it appears you'd be overwriting what you have with a complete image. I have seen the command sudo make_modules install To install and use the linux kernel. But I'm not confident that will work given the architecture of the mango unit. I could suggest grub bootloader to select the linux kernel but even then I think you'd just be fiddling as the system itself is a complete image. that is booted and run Sorry I've exhausted all of my options. I think contact support directly will give you a better outcome now.
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      Generate History does not Autofill Current Date

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      phildunlapP
      Perhaps, I can't say what the original intention was. To me, it seems like it was for a new meta point, where you enabled it at some time and it begun to acquire data, then you can generate history without having to figure out when you enabled the point.
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      Login Failure - Authentication attempt rate limit exceeded against username

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      Awesome, thanks Phil
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      UNDO Button

      Watching Ignoring Scheduled Pinned Locked Moved Mango feedback
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      Thanks Phil, all is good here. I'll just wait for the new release.