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Hey @joeamiraglia ,

Okay I confirmed all of that and it seems like the guest user is working okay.

Let's begin with this data point which no longer updates:

member2BoilerStatusCode

The data flows as follows:

device -> via ModbusRTU to MangoES -> via Publisher to Enterprise Mango.

• ModbusRTU to MangoES: data is successfully retrieved

• Publisher to Enteprise Mango: data has not updated since 2/7/2016

I really wish I could attach images on here but you guys have some problems with IMGUR apparently, anyway.

• MangoES: Data updates correctly visible on the watch list, it is not disabled.
• MangoES Publisher: member2BoilerStatusCode shows up on the "Published data points"

I tried removing it and re-adding it to the publisher and that did not help.
I even tried changing the data point template to update when timestamp changes and that did not resolve it.

I don't see any problems with the history synchronization otherwise in the publisher status or events.

I'm not sure how to diagnose this.

One of the data points is not publishing. I don't know to how many this is happening but if we can figure this one out, I know how to rectify the rest:

This is coming from a ModbusRTU source into a MangoES, which is published to an Enterprise Mango install

I cannot seem to be able to post images on here due to Imgur limits, but here's what I confirmed.

• MangoES is pulling data via Modbus

• MangoES has the data in the Publisher

• MangoEnterprise is not receiving this data point

Many other data points are being sent correctly.

I tried to REMOVE, SAVE and then ADD the data point again, and it did not resolve the situation.

Hello,

It has been a long time since I've had to mess with guest access and permissions, so I'm a bit lost.

We are running on Core 5.6.3

Current Issue

Our headless dashboards do not show all of the data points (some appear and some do not) and I cannot tell why. Some of the data points are meta data points and some are not.

Configured Login

These dashboards were set up to automatically log in using user guest and password guest through the URL as follows:

https://internal.dns/ui/plumbing_dhw_overview?autoLoginUsername=guest&autoLoginPassword=guest1234&autoLoginStoreCredentials

I checked one of the data points which was not visible and it has the following permissions:

View point & Value:
Superadmins (check)
Users (check)
Anonymous (unchecked)

P.S. I tried to attach an image but there was an error "Imgur is temporarily over capacity. Please try again later."

Resolution?

I assume something has changed since the last update I performed.

Previously we were running 5.6.2.

I assume it's an issue with permissions

@joeamiraglia

Just wanted to confirm that the latest update as of a couple of days ago, was successful.

@joeamiraglia

Hey Joe,

Great, thanks for the heads up. I will just wait for v5.5.3.

I'm going to revert to a backup until there's a resolution.

I tried to update Core and all modules from 5.4.1 to 5.5.2 and now Mango won't start up.

See link to ma.log file.

edit: nevermind just had to clear all browsing data.

@CraigWeb

Uh oh, that's a mistake on my part.

Thanks for catching that!

@MattFox
Nah I did get that. I just thought from all the information I've received, it seems to me that our current configuration should also work just fine.

Anyway, I may have to resort to that; It's a good option.

@mihairosu

I am having issue with the "No Update" event detector. It seems to be malfunctioning.

This is on Mango v3: core 3.7.12.

Here's what I'm trying to do:

This same logic is applied to 5 different points, but some of them (currently 2) seem to be malfunctioning. I am showing an example of 1 of 2 that are not working at this moment.

Here is the device: BoilerMember3 and the data points.

The event detector is located on Alarm Status. As can be seen, the point is being updated every 15 sec and the most recent data is from 15:18:00, which is up to date, as seen on this screenshot.

The alarms page shows that this point's event detector, which is No Update, has been Active for 1.21 days ago, because of "target point is missing or disabled":

Data point is enabled:

Event detector is set:

Event handler is set to change a virtual data point:

Configuration of the virtual data point:

However, as can be seen in the first screenshot, this data point is now set as Active and this "Communication Failed", but this is incorrect because the Alarm data point has recent data and has been updating properly.

@MattFox

Oh I missed that part, but I see it now in the documentation.

It looks like I already had this setting enabled. According to this, the guest user has, or should have, the password guest. I assume it wouldn't work otherwise:

I cannot find the "Auto-login (local)" page under "Administration", as the documentation mentions, which would override this.

Is it safe to say that my problem is not because my guest user is missing a password?

@joeamiraglia

Well these are remote displays and they run the dashboards in Chrome Incognito so I don't want the hassle of having to get on VNC or God-forbid a wireless mouse and keyboard to enter a login for them.

I'll leave things as they are for now until another solution appears.

@joeamiraglia

Sorry quick question. If I give the guest user a password, will that prevent anonymous users from being able to see the dashboards?

I don't know if it's possible to remove a password so I don't want to break all of our kiosk screens showing Mango dashboards.

@joeamiraglia

Glad to hear it, and thanks for the work around.

@mihairosu

Here's another, I think it contains better information:

ma log snipped 2

@joeamiraglia

Here's a snipped of the ma.log while I was trying to log in with my username and the issue occurred where it kept me logged in as guest:

Sorry I cannot paste it directly because of the character limits on the forum post.

ma log snippet

@CraigWeb

That's pretty nice, I was actually wondering if it was possible to do something like that. I have some ideas on using a point value to do things to other elements, which would add a lot of value to the dashboards.

Thank you!

@CraigWeb

Thanks for the example. For now I'd prefer to stick to GUI as much as possible and therefore to the text render properties, but where it's absolutely required and there's no other way, I'll switch over to editing the HTML.

@mihairosu
Another update.

I re-checked the templates for the Text Render Properties, and some didn't save properly for some reason, once I fixed them, the colors appeared correct on all of the elements.