edit: nevermind just had to clear all browsing data.

@CraigWeb

Uh oh, that's a mistake on my part.

Thanks for catching that!

@MattFox
Nah I did get that. I just thought from all the information I've received, it seems to me that our current configuration should also work just fine.

Anyway, I may have to resort to that; It's a good option.

@mihairosu

I am having issue with the "No Update" event detector. It seems to be malfunctioning.

This is on Mango v3: core 3.7.12.

Here's what I'm trying to do:

This same logic is applied to 5 different points, but some of them (currently 2) seem to be malfunctioning. I am showing an example of 1 of 2 that are not working at this moment.

Here is the device: BoilerMember3 and the data points.

The event detector is located on Alarm Status. As can be seen, the point is being updated every 15 sec and the most recent data is from 15:18:00, which is up to date, as seen on this screenshot.

The alarms page shows that this point's event detector, which is No Update, has been Active for 1.21 days ago, because of "target point is missing or disabled":

Data point is enabled:

Event detector is set:

Event handler is set to change a virtual data point:

Configuration of the virtual data point:

However, as can be seen in the first screenshot, this data point is now set as Active and this "Communication Failed", but this is incorrect because the Alarm data point has recent data and has been updating properly.

@MattFox

Oh I missed that part, but I see it now in the documentation.

It looks like I already had this setting enabled. According to this, the guest user has, or should have, the password guest. I assume it wouldn't work otherwise:

I cannot find the "Auto-login (local)" page under "Administration", as the documentation mentions, which would override this.

Is it safe to say that my problem is not because my guest user is missing a password?

@joeamiraglia

Well these are remote displays and they run the dashboards in Chrome Incognito so I don't want the hassle of having to get on VNC or God-forbid a wireless mouse and keyboard to enter a login for them.

I'll leave things as they are for now until another solution appears.

@joeamiraglia

Sorry quick question. If I give the guest user a password, will that prevent anonymous users from being able to see the dashboards?

I don't know if it's possible to remove a password so I don't want to break all of our kiosk screens showing Mango dashboards.

@joeamiraglia

Glad to hear it, and thanks for the work around.

@mihairosu

Here's another, I think it contains better information:

ma log snipped 2

@joeamiraglia

Here's a snipped of the ma.log while I was trying to log in with my username and the issue occurred where it kept me logged in as guest:

Sorry I cannot paste it directly because of the character limits on the forum post.

ma log snippet

@CraigWeb

That's pretty nice, I was actually wondering if it was possible to do something like that. I have some ideas on using a point value to do things to other elements, which would add a lot of value to the dashboards.

Thank you!

@CraigWeb

Thanks for the example. For now I'd prefer to stick to GUI as much as possible and therefore to the text render properties, but where it's absolutely required and there's no other way, I'll switch over to editing the HTML.

@mihairosu
Another update.

I re-checked the templates for the Text Render Properties, and some didn't save properly for some reason, once I fixed them, the colors appeared correct on all of the elements.

@mihairosu

I think part of my issue is that the dashboard elements formatting are fighting with what is provided by the point value(s), so I may have to stick with one or the other to do the formatting.

However, I cannot see an easy way to format the element text, depending on its value using the dashboard designer, so if I want that I may have to stick with the point render method.

Any recommendations?

@tungthanh500

Back when we had v3, we set up our installation so as to allow some kiosk pcs to always be able to view the dashboards.

I don't quite remember what we had to do, so maybe things have changed, and our configuration is not ideal, but here is what happens.

Whenever I visit the Mango OS login screen, it says that guest is already logged in.

This is on Chrome Version 110.0.5481.104 (Official Build) (64-bit).

When I try to log in using my username with higher privileges, many times it doesn't work, sometimes it does. I've had success with using the Developer Tools and holding down the refresh button for "Empty Cache and Hard Reload". However this doesn't always work. Sometimes multiple attempts work, sometimes it doesn't. I've even had to use incognito window to log in at times.

Unfortunately I don't know how to reproduce this issue.

Is there some way to resolve this issue?

@MattFox
I just used the built- in GUI tools.

Sorry this isn't formatted well. It's what the GUI editor spits out.

link text

The other thing that confuses me, is why some of the items are not getting the right formatting, even though they share the same exact template.

See "Water Flow Sw", "Drain Blocking Sw" items.

I'll try re-creating the items in the GUI.

P.S. I am not allowed to attach files :

Thank you everyone.

I was able to figure out that I needed to create the Event Detectors / Handlers and Virtual Points on the same device on which the data originates (a remote MangoGT). Then I can push the virtual data points I am interested in to our central server.

I was trying to do this on our central server, and create an event detector on one of the points being synced via persistent TCP sync, but it was not working there.

I have a lot of data points that come via PersistentTCP Sync to our enterprise install where the dashboards are hosted.

I want all of the dashboards to have a black background.

The ones that are giving me issues have templates with Text Render Properties.

At first, all of the text was originally in black and when I added these points to the dashboard, I chose a text color of white.

This worked well. What was originally a black color, was not transformed into white.

I went back to edit these templates and the Text Render Properties to give some different colors to the text to differentiate between normal and alarm statuses.

This is where the issue comes in.

Previous text where color was transformed into white is now black and of course will not be visible. The other text render properties are all good.

Ideally I'd like to keep the black text render because otherwise it will not be visible on the UI.

Is there a way to transform only black to white in the elements?

What are my options?

@mihairosu I guess I already have these meta data points existing.

How do I delete the existing script so I can just set it using the event handler?

I can't seem to be able to simply delete the script and save the point.