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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Installing Windows Service

    Mango Automation Installation
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    • MattFoxM
      MattFox
      last edited by

      Sorry Rodrigo, I completely missed your question!
      Windows I would imagine would be the same. I can't see how that changes.
      Apologies, I'm a linux guy hence I assumed you meant with the installation process.
      I've just checked my system. all is the same, you should have no issues - sorry for the runaround!

      Fox

      Do not follow where the path may lead; go instead where there is no path.
      And leave a trail - Muriel Strode

      1 Reply Last reply Reply Quote 0
      • R
        Rodrigo
        last edited by

        No worries!
        Thanks for the help Matt!

        Best,
        Rodrigo

        1 Reply Last reply Reply Quote 0
        • R
          Rodrigo
          last edited by

          Hi guys,

          0_1604405717990_Screenshot_1.png

          Still with problems, installing the service i get this error
          it says: ""java"" not recognized as an internal or external command, operable program or batch file

          I have installed the AdoptOpenJDK

          Can you give me a hand?

          Thanks!
          Rodrigo

          1 Reply Last reply Reply Quote 0
          • MattFoxM
            MattFox
            last edited by

            Look up adding java as an environment variable for windows.
            It will under advanced in tje system properties panel

            Fox

            Do not follow where the path may lead; go instead where there is no path.
            And leave a trail - Muriel Strode

            1 Reply Last reply Reply Quote 0
            • R
              Rodrigo
              last edited by

              Hi Matt,

              Thanks for the help, I have been able to install the service, but it does not work, it starts and stops alone and when is running I can't access mango.

              Any thoughts?

              Thanks!
              Rodrigo

              1 Reply Last reply Reply Quote 0
              • R
                Rodrigo
                last edited by

                I have found this in the wrapper at C:\Mango\yajsw\log\wrapper

                WARNING|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|YAJSW: yajsw-stable-11.11
WARNING|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|OS   : Windows 10/10.0/amd64
WARNING|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|JVM  : AdoptOpenJDK/11.0.9/C:\Program Files\AdoptOpenJDK\jdk-11.0.9.11-hotspot/64
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|ahessian jmx service bound to port 15002
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|working dir C:\Mango\bin
[null - INFO] 20-11-05 12:29:58 Error in createScript scripts/trayMessage.gv 
Exception in org.rzo.yajsw.log.MyLogger: Could not determine the last modified timestamp of "file:///C:/WINDOWS/system32/scripts/trayMessage.gv" because it does not exist. 
  org.apache.commons.vfs2.provider.DefaultFileContent.getLastModifiedTime(DefaultFileContent.java:165)
  org.rzo.yajsw.script.GroovyScript.getScriptInstance(GroovyScript.java:103)
  org.rzo.yajsw.script.GroovyScript.<init>(GroovyScript.java:77)
  org.rzo.yajsw.script.ScriptFactory.createScript(ScriptFactory.java:45)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerScript(AbstractWrappedProcess.java:1853)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerActions(AbstractWrappedProcess.java:1738)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.startInternal(AbstractWrappedProcess.java:1044)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.start(AbstractWrappedProcess.java:923)
  org.rzo.yajsw.wrapper.WrappedProcessList.startAll(WrappedProcessList.java:11)
  org.rzo.yajsw.app.WrapperMainServiceWin$1.run(WrapperMainServiceWin.java:153)
  java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
  java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
  java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
  java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
  java.base/java.lang.Thread.run(Thread.java:834)
 INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|error initializing script scripts/trayMessage.gv
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|started process with pid 7976
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|restart process due to default exit code rule
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|restart internal RUNNING
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:58|stopping process with pid/timeout 7976 45000
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:29:59|process exit code: 999
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:04|working dir C:\Mango\bin
[null - INFO] 20-11-05 12:30:04 Error in createScript scripts/trayMessage.gv 
Exception in org.rzo.yajsw.log.MyLogger: Could not determine the last modified timestamp of "file:///C:/WINDOWS/system32/scripts/trayMessage.gv" because it does not exist. 
  org.apache.commons.vfs2.provider.DefaultFileContent.getLastModifiedTime(DefaultFileContent.java:165)
  org.rzo.yajsw.script.GroovyScript.getScriptInstance(GroovyScript.java:103)
  org.rzo.yajsw.script.GroovyScript.<init>(GroovyScript.java:77)
  org.rzo.yajsw.script.ScriptFactory.createScript(ScriptFactory.java:45)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerScript(AbstractWrappedProcess.java:1853)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerActions(AbstractWrappedProcess.java:1738)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.startInternal(AbstractWrappedProcess.java:1044)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.restartInternal(AbstractWrappedProcess.java:2565)
  org.rzo.yajsw.wrapper.WrappedJavaProcess$2.fire(WrappedJavaProcess.java:557)
  org.rzo.yajsw.controller.AbstractController.handleListeners(AbstractController.java:108)
  org.rzo.yajsw.controller.AbstractController.setState(AbstractController.java:146)
  org.rzo.yajsw.controller.jvm.JVMController$4$1.run(JVMController.java:701)
  java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
  java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
  java.base/java.lang.Thread.run(Thread.java:834)
 INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:04|error initializing script scripts/trayMessage.gv
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:04|started process with pid 9660
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:04|restart process due to default exit code rule
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:04|restart internal RUNNING
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:04|stopping process with pid/timeout 9660 45000
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:05|process exit code: 999
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:10|working dir C:\Mango\bin
[null - INFO] 20-11-05 12:30:10 Error in createScript scripts/trayMessage.gv 
Exception in org.rzo.yajsw.log.MyLogger: Could not determine the last modified timestamp of "file:///C:/WINDOWS/system32/scripts/trayMessage.gv" because it does not exist. 
  org.apache.commons.vfs2.provider.DefaultFileContent.getLastModifiedTime(DefaultFileContent.java:165)
  org.rzo.yajsw.script.GroovyScript.getScriptInstance(GroovyScript.java:103)
  org.rzo.yajsw.script.GroovyScript.<init>(GroovyScript.java:77)
  org.rzo.yajsw.script.ScriptFactory.createScript(ScriptFactory.java:45)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerScript(AbstractWrappedProcess.java:1853)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerActions(AbstractWrappedProcess.java:1738)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.startInternal(AbstractWrappedProcess.java:1044)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.restartInternal(AbstractWrappedProcess.java:2565)
  org.rzo.yajsw.wrapper.WrappedJavaProcess$2.fire(WrappedJavaProcess.java:557)
  org.rzo.yajsw.controller.AbstractController.handleListeners(AbstractController.java:108)
  org.rzo.yajsw.controller.AbstractController.setState(AbstractController.java:146)
  org.rzo.yajsw.controller.jvm.JVMController$4$1.run(JVMController.java:701)
  java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
  java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
  java.base/java.lang.Thread.run(Thread.java:834)
 INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:10|error initializing script scripts/trayMessage.gv
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:10|started process with pid 8796
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:11|restart process due to default exit code rule
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:11|restart internal RUNNING
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:11|stopping process with pid/timeout 8796 45000
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:11|process exit code: 999
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:16|working dir C:\Mango\bin
[null - INFO] 20-11-05 12:30:16 Error in createScript scripts/trayMessage.gv 
Exception in org.rzo.yajsw.log.MyLogger: Could not determine the last modified timestamp of "file:///C:/WINDOWS/system32/scripts/trayMessage.gv" because it does not exist. 
  org.apache.commons.vfs2.provider.DefaultFileContent.getLastModifiedTime(DefaultFileContent.java:165)
  org.rzo.yajsw.script.GroovyScript.getScriptInstance(GroovyScript.java:103)
  org.rzo.yajsw.script.GroovyScript.<init>(GroovyScript.java:77)
  org.rzo.yajsw.script.ScriptFactory.createScript(ScriptFactory.java:45)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerScript(AbstractWrappedProcess.java:1853)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerActions(AbstractWrappedProcess.java:1738)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.startInternal(AbstractWrappedProcess.java:1044)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.restartInternal(AbstractWrappedProcess.java:2565)
  org.rzo.yajsw.wrapper.WrappedJavaProcess$2.fire(WrappedJavaProcess.java:557)
  org.rzo.yajsw.controller.AbstractController.handleListeners(AbstractController.java:108)
  org.rzo.yajsw.controller.AbstractController.setState(AbstractController.java:146)
  org.rzo.yajsw.controller.jvm.JVMController$4$1.run(JVMController.java:701)
  java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
  java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
  java.base/java.lang.Thread.run(Thread.java:834)
 INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:16|error initializing script scripts/trayMessage.gv
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:16|started process with pid 2964
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:17|restart process due to default exit code rule
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:17|restart internal RUNNING
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:17|stopping process with pid/timeout 2964 45000
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:17|process exit code: 999
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:22|working dir C:\Mango\bin
[null - INFO] 20-11-05 12:30:22 Error in createScript scripts/trayMessage.gv 
Exception in org.rzo.yajsw.log.MyLogger: Could not determine the last modified timestamp of "file:///C:/WINDOWS/system32/scripts/trayMessage.gv" because it does not exist. 
  org.apache.commons.vfs2.provider.DefaultFileContent.getLastModifiedTime(DefaultFileContent.java:165)
  org.rzo.yajsw.script.GroovyScript.getScriptInstance(GroovyScript.java:103)
  org.rzo.yajsw.script.GroovyScript.<init>(GroovyScript.java:77)
  org.rzo.yajsw.script.ScriptFactory.createScript(ScriptFactory.java:45)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerScript(AbstractWrappedProcess.java:1853)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerActions(AbstractWrappedProcess.java:1738)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.startInternal(AbstractWrappedProcess.java:1044)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.restartInternal(AbstractWrappedProcess.java:2565)
  org.rzo.yajsw.wrapper.WrappedJavaProcess$2.fire(WrappedJavaProcess.java:557)
  org.rzo.yajsw.controller.AbstractController.handleListeners(AbstractController.java:108)
  org.rzo.yajsw.controller.AbstractController.setState(AbstractController.java:146)
  org.rzo.yajsw.controller.jvm.JVMController$4$1.run(JVMController.java:701)
  java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
  java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
  java.base/java.lang.Thread.run(Thread.java:834)
 INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:22|error initializing script scripts/trayMessage.gv
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:22|started process with pid 9584
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:23|restart process due to default exit code rule
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:23|restart internal RUNNING
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:23|stopping process with pid/timeout 9584 45000
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:23|process exit code: 999
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|working dir C:\Mango\bin
[null - INFO] 20-11-05 12:30:29 Error in createScript scripts/trayMessage.gv 
Exception in org.rzo.yajsw.log.MyLogger: Could not determine the last modified timestamp of "file:///C:/WINDOWS/system32/scripts/trayMessage.gv" because it does not exist. 
  org.apache.commons.vfs2.provider.DefaultFileContent.getLastModifiedTime(DefaultFileContent.java:165)
  org.rzo.yajsw.script.GroovyScript.getScriptInstance(GroovyScript.java:103)
  org.rzo.yajsw.script.GroovyScript.<init>(GroovyScript.java:77)
  org.rzo.yajsw.script.ScriptFactory.createScript(ScriptFactory.java:45)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerScript(AbstractWrappedProcess.java:1853)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.getTriggerActions(AbstractWrappedProcess.java:1738)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.startInternal(AbstractWrappedProcess.java:1044)
  org.rzo.yajsw.wrapper.AbstractWrappedProcess.restartInternal(AbstractWrappedProcess.java:2565)
  org.rzo.yajsw.wrapper.WrappedJavaProcess$2.fire(WrappedJavaProcess.java:557)
  org.rzo.yajsw.controller.AbstractController.handleListeners(AbstractController.java:108)
  org.rzo.yajsw.controller.AbstractController.setState(AbstractController.java:146)
  org.rzo.yajsw.controller.jvm.JVMController$4$1.run(JVMController.java:701)
  java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
  java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
  java.base/java.lang.Thread.run(Thread.java:834)
 INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|error initializing script scripts/trayMessage.gv
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|started process with pid 892
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|too many restarts 
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|process not in state RUNNING -> Delaying stop
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|calling onStop
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|Win service stop - timeout: 30000
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|Win service wrapper.control -> stopping application
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|Win service stop - after shutdown
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|Win service stop - before notify
INFO|wrapper|Service com.serotonin.m2m2.Main|20-11-05 12:30:29|Win service terminated
                1 Reply Last reply Reply Quote 0
                • MattFoxM
                  MattFox
                  last edited by

                  Looks like a missing file to me

                  Do not follow where the path may lead; go instead where there is no path.
                  And leave a trail - Muriel Strode

                  1 Reply Last reply Reply Quote 0
                  • W
                    Wingnut2.0
                    last edited by Wingnut2.0

                    javaws.jar is not included in AdoptOpenJDK which is required for YAJSW to work.

                    1 Reply Last reply Reply Quote 0
                    • MattFoxM
                      MattFox
                      last edited by

                      Thanks Wingnut

                      Do not follow where the path may lead; go instead where there is no path.
                      And leave a trail - Muriel Strode

                      1 Reply Last reply Reply Quote 0
                      • R
                        Rodrigo
                        last edited by

                        Thanks Matt / Wingnut

                        Can you guys elaborate a little on how to fix it?

                        Best,
                        Rodrigo

                        1 Reply Last reply Reply Quote 0
                        • W
                          Wingnut2.0
                          last edited by

                          Hello Rodrigo,

                          I have found that if you want to run a version of 3.7.7 or lower on Windows as a service your best bet is Installing Oracle JDK 8. I know it doesn't necessarily follow the recommendation's here, but it allows you to run as a service.

                          https://docs-v3.mango-os.com/installing-java

                          • For Mango versions 3.6.x and higher we recommend using the latest version of Adopt OpenJDK.

                          • For Mango versions 3.5.x and lower you should use JDK 8 (OpenJDK 8 should work however we primarily tested on Oracle JDK). Older versions of Mango may not work correctly if you use a newer JDK.

                          • OpenJDK 8 builds for ARM 32 processors seem to perform extremely poorly, we suggest avoiding this JDK

                          Another option that I haven't looked into is explained here.
                          https://docs.microsoft.com/en-us/powershell/module/microsoft.powershell.management/new-service?view=powershell-7

                          1 Reply Last reply Reply Quote 1
                          • R
                            Rodrigo
                            last edited by Rodrigo

                            Wingnut,

                            You think I should buy an Oracle JDK 8 license?

                            Best,
                            Rodrigo

                            1 Reply Last reply Reply Quote 0
                            • W
                              Wingnut2.0
                              last edited by

                              Hello Rodrigo,

                              Here is another alternative. This works on windows with AdoptOpenJDK 11.

                              https://nssm.cc/

                              NSSM - the Non-Sucking Service Manager

                              1 Reply Last reply Reply Quote 0
                              • MattFoxM
                                MattFox
                                last edited by

                                @wingnut2-0 said in Installing Windows Service:

                                NSSM - the Non-Sucking Service Manager

                                I laughed a little too hard at that one

                                Do not follow where the path may lead; go instead where there is no path.
                                And leave a trail - Muriel Strode

                                1 Reply Last reply Reply Quote 0
                                • R
                                  Rodrigo
                                  last edited by

                                  hahaha

                                  I will try to use this and get back to you with news.

                                  Thanks guys!

                                  Best,
                                  Rodrigo

                                  1 Reply Last reply Reply Quote 0
                                  • W
                                    Wingnut2.0
                                    last edited by Wingnut2.0

                                    When changing to a service on windows your GUID will more than likely change (Thank you Dave)
                                    This will require a request to transfer you license from the old GUID to the new one.

                                    If you run into that - below is the link to request the transfer.
                                    https://mango-os.com/license-help

                                    1 Reply Last reply Reply Quote 0
                                    • R
                                      Rodrigo
                                      last edited by

                                      Hi guys,

                                      I have not been able to solve this. I don't know how to use this https://nssm.cc/
                                      What can I do?
                                      @Wingnut2-0 you recommended Oracle JDK 8, is it free for this use?

                                      Thanks,
                                      Rodrigo

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        tungthanh500
                                        last edited by

                                        Hi, I just installed Mango V4 latest beta. However, Mango service cannot start automatically. I have to run mango.cmd in command promt as administrator.
                                        When I tried to start the service in Services.msc, error 1067 occurrs.
                                        I already installed AdoptJDK 11 and assign environment variable.

                                        dschaibleD 1 Reply Last reply Reply Quote 0
                                        • dschaibleD
                                          dschaible @tungthanh500
                                          last edited by

                                          @tungthanh500

                                          Did you check this page: https://docs-v4.mango-os.com/windows-installation

                                          Are you seeing any errors in eventviewer that you can share?

                                          T 1 Reply Last reply Reply Quote 0
                                          • T
                                            tungthanh500 @dschaible
                                            last edited by

                                            @dschaible said in Installing Windows Service:

                                            @tungthanh500

                                            Did you check this page: https://docs-v4.mango-os.com/windows-installation

                                            Are you seeing any errors in eventviewer that you can share?

                                            I just found out the reason. Of course I follow above instruction but instead of installing mango in C drive, I created a folder named SCADA in C:\Program Files\ and have mango and mango_data folder in SCADA folder. Maybe the name Program Files is not easy to identify with windows services. This should be added in the instruction.

                                            1 Reply Last reply Reply Quote 0
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