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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Installing Windows Service

    Mango Automation Installation
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    • R
      Rodrigo
      last edited by

      Thanks Matt / Wingnut

      Can you guys elaborate a little on how to fix it?

      Best,
      Rodrigo

      1 Reply Last reply Reply Quote 0
      • W
        Wingnut2.0
        last edited by

        Hello Rodrigo,

        I have found that if you want to run a version of 3.7.7 or lower on Windows as a service your best bet is Installing Oracle JDK 8. I know it doesn't necessarily follow the recommendation's here, but it allows you to run as a service.

        https://docs-v3.mango-os.com/installing-java

        • For Mango versions 3.6.x and higher we recommend using the latest version of Adopt OpenJDK.

        • For Mango versions 3.5.x and lower you should use JDK 8 (OpenJDK 8 should work however we primarily tested on Oracle JDK). Older versions of Mango may not work correctly if you use a newer JDK.

        • OpenJDK 8 builds for ARM 32 processors seem to perform extremely poorly, we suggest avoiding this JDK

        Another option that I haven't looked into is explained here.
        https://docs.microsoft.com/en-us/powershell/module/microsoft.powershell.management/new-service?view=powershell-7

        1 Reply Last reply Reply Quote 1
        • R
          Rodrigo
          last edited by Rodrigo

          Wingnut,

          You think I should buy an Oracle JDK 8 license?

          Best,
          Rodrigo

          1 Reply Last reply Reply Quote 0
          • W
            Wingnut2.0
            last edited by

            Hello Rodrigo,

            Here is another alternative. This works on windows with AdoptOpenJDK 11.

            https://nssm.cc/

            NSSM - the Non-Sucking Service Manager

            1 Reply Last reply Reply Quote 0
            • MattFoxM
              MattFox
              last edited by

              @wingnut2-0 said in Installing Windows Service:

              NSSM - the Non-Sucking Service Manager

              I laughed a little too hard at that one

              Do not follow where the path may lead; go instead where there is no path.
              And leave a trail - Muriel Strode

              1 Reply Last reply Reply Quote 0
              • R
                Rodrigo
                last edited by

                hahaha

                I will try to use this and get back to you with news.

                Thanks guys!

                Best,
                Rodrigo

                1 Reply Last reply Reply Quote 0
                • W
                  Wingnut2.0
                  last edited by Wingnut2.0

                  When changing to a service on windows your GUID will more than likely change (Thank you Dave)
                  This will require a request to transfer you license from the old GUID to the new one.

                  If you run into that - below is the link to request the transfer.
                  https://mango-os.com/license-help

                  1 Reply Last reply Reply Quote 0
                  • R
                    Rodrigo
                    last edited by

                    Hi guys,

                    I have not been able to solve this. I don't know how to use this https://nssm.cc/
                    What can I do?
                    @Wingnut2-0 you recommended Oracle JDK 8, is it free for this use?

                    Thanks,
                    Rodrigo

                    1 Reply Last reply Reply Quote 0
                    • T
                      tungthanh500
                      last edited by

                      Hi, I just installed Mango V4 latest beta. However, Mango service cannot start automatically. I have to run mango.cmd in command promt as administrator.
                      When I tried to start the service in Services.msc, error 1067 occurrs.
                      I already installed AdoptJDK 11 and assign environment variable.

                      dschaibleD 1 Reply Last reply Reply Quote 0
                      • dschaibleD
                        dschaible @tungthanh500
                        last edited by

                        @tungthanh500

                        Did you check this page: https://docs-v4.mango-os.com/windows-installation

                        Are you seeing any errors in eventviewer that you can share?

                        T 1 Reply Last reply Reply Quote 0
                        • T
                          tungthanh500 @dschaible
                          last edited by

                          @dschaible said in Installing Windows Service:

                          @tungthanh500

                          Did you check this page: https://docs-v4.mango-os.com/windows-installation

                          Are you seeing any errors in eventviewer that you can share?

                          I just found out the reason. Of course I follow above instruction but instead of installing mango in C drive, I created a folder named SCADA in C:\Program Files\ and have mango and mango_data folder in SCADA folder. Maybe the name Program Files is not easy to identify with windows services. This should be added in the instruction.

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