Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

  • Mango ES - The administration menu is not expaning

    5
    0 Votes
    5 Posts
    2k Views
    MattFoxM
    If you are going to do an upgrade, copy the entire mango directory, bzip it if you have to so then you have a working backup on the mango unit itself. You can do this over ssh assuming you have remote shell access. Alternatively, stick with Firefox as its only google chrome that is pulling this jazz. To be honest though, I would stay with 3.5 as there are still a number of issues on 3.7 that haven't been fixed as the dev team are swamped with mango 4Beta. Just use a different web browser. Fox
  • Changed the tag value (the key stayed the same) - lost history data

    2
    0 Votes
    2 Posts
    1k Views
    CraigWebC
    Changing the tag will not cause loss of data. Neither will changing the XID from within mango. Something else must have happened.
  • Mango cannot run after installation

    16
    0 Votes
    16 Posts
    4k Views
    ramhuzainiR
    @mattfox Ok thanks for that information. Will do that. best regards Ramhuzaini
  • Mango 2.8.8 licensing price for modbus over 300 datapoints

    1
    0 Votes
    1 Posts
    724 Views
    No one has replied
  • Does Mango support multi fps (frame per second) publish?

    2
    0 Votes
    2 Posts
    771 Views
    CraigWebC
    If the publisher is set to publish all it will publish every time the point updates. Even if it is multiple times a second.
  • missing dateBar in tutorial page

    1
    0 Votes
    1 Posts
    602 Views
    No one has replied
  • Can '/' be used in point name in Mango V4 beta?

    1
    0 Votes
    1 Posts
    623 Views
    No one has replied
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    3 Views
    No one has replied
  • 0 Votes
    1 Posts
    701 Views
    No one has replied
  • Mango install script issue

    1
    0 Votes
    1 Posts
    836 Views
    No one has replied
  • Install Mango on DigitalOcean

    4
    0 Votes
    4 Posts
    1k Views
    CraigWebC
    you need root privileges to bind to ports below 1024. Since this is on digital ocean you would not want that. You should leave it on port 8433 and setup some persistent IP tables. Check out these links: https://o7planning.org/en/11363/redirecting-port-80-443-on-ubuntu-server-using-iptables https://www.digitalocean.com/community/tutorials/iptables-essentials-common-firewall-rules-and-commands
  • Point Links

    5
    0 Votes
    5 Posts
    2k Views
    CraigWebC
    Hi @diesel let us know if the recent Bacnet features solved your problem.
  • The maxim number of users

    2
    0 Votes
    2 Posts
    1k Views
    CraigWebC
    @sky_watcher there is no limit to the number of users on a system. Those recommendations are according to the hardware specs. Each concurrent user uses up some server resources, the more powerful your server the more concurrent users you can safely have.
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    4 Views
    No one has replied
  • Event Detectors

    4
    0 Votes
    4 Posts
    2k Views
    D
    ok i just found it. I did not see event detectors when I went to edit the data point. I had to click on the 3 vertical bullets on the right hand side of the list of points, and click event detectors. Suggest to put an event detectors tab when editing a data point if possible. Thanks.
  • Axis Synchronisation

    2
    0 Votes
    2 Posts
    2k Views
    phildunlapP
    Hi uni melb, welcome to the forum! How can I change x-axis into a line graph? Bcz all my value is coming from all different xid. I'm not sure what changing the x-axis into a line graph means. Have you seen this thread (different points being used to make individual bars on a bar chart)? https://forum.infiniteautomation.com/topic/3503/how-to-chart-with-data-points-in-the-x-axis-instead-of-time In the below figure line graph. I want to make a line graph start at 00:00 and finish at 24:00 . If you post your markup we can help with this. The point values component allows you to specify the time range and that you would like "bookend" values, which means values at exactly the period start time and the period end time. Be sure to check out the API Docs within Mango, like the <ma-point-values> component at the /ui/docs/ng-mango/ma-point-values pag.
  • Raspberry PI 3 B+ Mango and java oracle installation

    10
    0 Votes
    10 Posts
    3k Views
    phildunlapP
    The amount of memory, other things you're doing with your browser, all could affect it. I don't know specifically where the bottlenecks are in your circumstance, nor have I collected that benchmark.
  • bulk importing datapoints

    9
    0 Votes
    9 Posts
    3k Views
    Jared WiltshireJ
    Removing the row from the CSV is the correct course of action if you do not want to modify that point in any way. The available options are CREATE, UPDATE, and DELETE. I will consider adding something like DO_NOTHING or IGNORE for convenience.
  • Difficulty handling simple objects, not described in the videos.

    9
    0 Votes
    9 Posts
    3k Views
    J
    Hello Jared, I found my error . It was the custom page properties, with « user » level declared , instead of admin or superadmin level. If I set Require role with admin and superadmin to another custom page in the edit menu item , I can see it in the drop down list of « link to state » . I have to study user properties . now I can realize several pages . But I know that i have a huge work to understand the behaviour of mango software and also angular. Thanks for your help
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    3 Views
    No one has replied