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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    andrewh

    @andrewh

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    Best posts made by andrewh

    • RE: Webmin not available on GT mangoes?

      Are you please able to provide any details about the security concerns?

      posted in Mango feedback
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      andrewh

    Latest posts made by andrewh

    • RE: Will the Data Point Hierarchy be removed from Mango?

      @terrypacker
      Thanks for the information. This is a pretty major thing to remove. Will you be building tools to port across the tree structure into tags? If not, I can't see us ever upgrading to 4.0.

      Andrew

      posted in Mango feedback
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      andrewh
    • Will the Data Point Hierarchy be removed from Mango?

      Hi

      We are trialling Mango 3.7 and have noticed the Data Point Hierarchy has some support in the new front-end, but the Data Point Hierarchy page has not been created in the new UI. We also heard rumours last year that the DP hierarchy was planned to be dropped in favour of just using tags. We find the DP hierarchy very useful and would like to clarify IA's roadmap for it.

      Can someone please clarify the roadmap for the Data Point Hierarchy?

      posted in Mango feedback
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      andrewh
    • Event: File not found: /opt/info/systemInfo.txt (No such file or directory)

      If the standard System data source that reads from "/opt/info/systemInfo.txt " happens to start up a couple of seconds after a whole or half minute boundary, an event with the following text can be generated several times an hour:
      "'MangoGT System': File not found: /opt/info/systemInfo.txt (No such file or directory)".
      This appears to be a timing issue - it's likely to occur because/when the script happens to be deleting the old file and renaming the temp file (systemInfo-new.txt). We have seen this on both ES and GT mangoes.
      Can something be done to the default configuration for this DS to avoid this occurring?
      0_1582076138407_File Not Found events.JPG

      posted in Mango Automation general Discussion
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      andrewh
    • RE: Java Update Encouraged

      Thanks Terry
      Yes, I did find that recently, and it does help.
      Andrew

      posted in Announcements
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      andrewh
    • RE: Java Update Encouraged

      Anyone?

      posted in Announcements
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      andrewh
    • RE: Difference between MangoES and MangoHTS

      I'm happy to be corrected by someone from IA, but I believe the best current info on the GT mango is at:
      https://static1.squarespace.com/static/58d15f4a6b8f5bad3a9a578c/t/5e3331733e07947c1b1619bf/1580413303213/MangoGT+Spec.pdf

      posted in Hardware
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      andrewh
    • Some settings not displayed in new version of "Mango ES Configuration"

      You may already be aware, but there are several settings on the "Administration -> System Settings -> Mango ES Configuration" page that display '*' even though they have settings when you go to the corresponding page in the old UI.
      Settings we have noticed missing or different in the new UI:
      eth0:
      IPv4 (most important for us): Gateway, DNS servers missing
      IPv6: Address is displayed, but it seems to be the hardware address.
      wlan0:
      IPv4: subnet mask
      IPv6: subnet prefix length

      Also, the title "Mango ES Configuration" should probably be updated.

      posted in User help
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      andrewh
    • RE: Java Update Encouraged

      Hi
      Have you had any luck with this?
      Andrew

      posted in Announcements
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      andrewh
    • RE: Webmin not available on GT mangoes?

      Are you please able to provide any details about the security concerns?

      posted in Mango feedback
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      andrewh
    • RE: Difference between MangoES and MangoHTS

      Hi Matt

      Sorry, I don't have a link. Hopefully someone from IA can provide some information.

      Andrew

      posted in Hardware
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      andrewh