@phildunlap Hi, I've disconnected the other MangoES from the network, now I have only one that is getting data from the PLC, and I let it to run a while and I don't have any discarded polls.

Thank you!

@phildunlap Yes, is reading the values when is not discarding the polls.

I've noticed that if I change the Data Source XID, 6 minutes after I've changed the XID the Data Source is working and I have successful polls but after that I get only Discarded polls.

@phildunlap Hi, I've made the changes in the /system_settings.shtm page, I changed the Device ID and the Data Source XID but I get a lot of discarded polls...

Any idea why?

Thank you!

@phildunlap What do you suggest? I can give you access to both MangoES if you want to.

@phildunlap Yes, it's literally the same PLC an they are on the same network.

@phildunlap I'm working a lot with the developer tools, and I clear the cash often.

Just now I've noticed that on that MangoES where the points are not working properly I have a lot of discarded polls, 99%.

Both MangoES get the data from the same PLC via BACnet IP, it's this a problem?

@phildunlap Yes, I'm logged in with admin.

And to your last question, I don't have them in other pages, this is the only page where they are.

By downloading a failing series you are referring to that function to download the point data from the data_point_detail page, from mango interface? I've downloaded an excel document for the both points, from both MangoES, and I don't have any NaN or Infinity, only numbers.

@phildunlap I will paste below the JSON code for the data sources:

{
"dataSources":[
{
"xid":"DS_4dc309c5-8959-488a-a217-c3d8e26b26e0",
"name":"testBACnet",
"enabled":true,
"type":"BACnetIP",
"alarmLevels":{
"INITIALIZATION_EXCEPTION":"URGENT",
"POLL_ABORTED":"URGENT",
"DEVICE_EXCEPTION":"URGENT",
"MESSAGE_EXCEPTION":"URGENT"
},
"purgeType":"YEARS",
"updatePeriodType":"SECONDS",
"covSubscriptionTimeoutMinutes":60,
"localDeviceConfig":"68e37f9e-7aa7-431f-a9bb-fe2b5d77bce1",
"updatePeriods":5,
"editPermission":"",
"purgeOverride":false,
"purgePeriod":1
}
]
}

This is for the MangoES that works, and below I'll put for the one that don't work:

{
"dataSources":[
{
"xid":"DS_4dc309c5-8959-488a-a217-c3d8e26b26e0",
"name":"testBACnet",
"enabled":true,
"type":"BACnetIP",
"alarmLevels":{
"INITIALIZATION_EXCEPTION":"URGENT",
"POLL_ABORTED":"URGENT",
"DEVICE_EXCEPTION":"URGENT",
"MESSAGE_EXCEPTION":"URGENT"
},
"purgeType":"YEARS",
"updatePeriodType":"SECONDS",
"covSubscriptionTimeoutMinutes":60,
"localDeviceConfig":"68e37f9e-7aa7-431f-a9bb-fe2b5d77bce1",
"updatePeriods":5,
"editPermission":"",
"purgeOverride":false,
"purgePeriod":1
}
]
}

And below is the JSON code for the point:

{
"dataPoints":[
{
"xid":"A100",
"name":"CTWaterConsumption",
"enabled":true,
"loggingType":"INTERVAL",
"intervalLoggingPeriodType":"MINUTES",
"intervalLoggingType":"INSTANT",
"purgeType":"YEARS",
"pointLocator":{
"dataType":"NUMERIC",
"objectType":"ANALOG_VALUE",
"propertyIdentifier":"present-value",
"objectInstanceNumber":100,
"remoteDeviceInstanceNumber":140,
"settable":false,
"useCovSubscription":false,
"writePriority":16
},
"eventDetectors":[
],
"plotType":"SPLINE",
"rollup":"NONE",
"unit":"",
"templateXid":"Numeric 3min Integer",
"simplifyType":"NONE",
"chartColour":"black",
"chartRenderer":{
"type":"IMAGE",
"timePeriodType":"DAYS",
"numberOfPeriods":1
},
"dataSourceXid":"DS_4dc309c5-8959-488a-a217-c3d8e26b26e0",
"defaultCacheSize":1,
"deviceName":"testBACnet",
"discardExtremeValues":false,
"discardHighLimit":1.7976931348623157E308,
"discardLowLimit":-1.7976931348623157E308,
"intervalLoggingPeriod":3,
"intervalLoggingSampleWindowSize":0,
"overrideIntervalLoggingSamples":false,
"preventSetExtremeValues":false,
"purgeOverride":false,
"purgePeriod":1,
"readPermission":"test",
"setExtremeHighLimit":1.7976931348623157E308,
"setExtremeLowLimit":-1.7976931348623157E308,
"setPermission":null,
"tags":{
},
"textRenderer":{
"type":"ANALOG",
"useUnitAsSuffix":true,
"unit":"",
"renderedUnit":"",
"format":"0"
},
"tolerance":0.0
}
]
}

This is for the MangoES that works, and below I'll put for the one that don't work:

{
"dataPoints":[
{
"xid":"A100",
"name":"CTWaterConsumption",
"enabled":true,
"loggingType":"INTERVAL",
"intervalLoggingPeriodType":"MINUTES",
"intervalLoggingType":"INSTANT",
"purgeType":"YEARS",
"pointLocator":{
"dataType":"NUMERIC",
"objectType":"ANALOG_VALUE",
"propertyIdentifier":"present-value",
"objectInstanceNumber":100,
"remoteDeviceInstanceNumber":140,
"settable":false,
"useCovSubscription":false,
"writePriority":16
},
"eventDetectors":[
],
"plotType":"SPLINE",
"rollup":"NONE",
"unit":"",
"templateXid":"Numeric 3min Integer",
"simplifyType":"NONE",
"chartColour":"black",
"chartRenderer":{
"type":"IMAGE",
"timePeriodType":"DAYS",
"numberOfPeriods":1
},
"dataSourceXid":"DS_4dc309c5-8959-488a-a217-c3d8e26b26e0",
"defaultCacheSize":1,
"deviceName":"testBACnet",
"discardExtremeValues":false,
"discardHighLimit":1.7976931348623157E308,
"discardLowLimit":-1.7976931348623157E308,
"intervalLoggingPeriod":3,
"intervalLoggingSampleWindowSize":0,
"overrideIntervalLoggingSamples":false,
"preventSetExtremeValues":false,
"purgeOverride":false,
"purgePeriod":1,
"readPermission":"test",
"setExtremeHighLimit":1.7976931348623157E308,
"setExtremeLowLimit":-1.7976931348623157E308,
"setPermission":null,
"tags":{
},
"textRenderer":{
"type":"ANALOG",
"useUnitAsSuffix":true,
"unit":"",
"renderedUnit":"",
"format":"0"
},
"tolerance":0.0
}
]
}

Also, will be a good idea to purge any point values to see if this is the reason? Maybe is there a value that is corrupted or something...

@phildunlap But I have on another MangoES the same data source and the same JavaScript code and it's working, I don't get this error. An this is strange and I don't see why is happening...

@phildunlap Hi, I'm using core version 3.4.5 and UI version 3.4.7 on both mangoES.

Below are some errors that I get in the developer console. I've marked with a black rectangle each error in belonging to each source code.