Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

  • Delta PLC and Raspberry pi 3 communication with RS485

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    P
    I'm using Delta PLC, it doesn't have Ethernet port. Only Modbus RS485 is used for communication between PLC and Raspberry pi. And using TTL to RS485 Converter. I don't know how to write program for raspberry pi, please give me any example code.
  • MQTT module is missing

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    phildunlapP
    Hi Balistar, Sorry about that, it was a problem on our end. Fixed now!
  • Forget the password of admin, how to get it back?

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    Y
    understand now, thanks.
  • MQTT Module

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    F
    The first image is the mistake, and second is the parameter.
  • Purge Data Frequency

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    H
    Excellent, thanks guys - perfect fix.
  • How to install free-m2m2-core-3.2.0?

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    phildunlapP
    Hi mothgo990, There was a bug in 3.2.0 that prevented Mango from starting in certain locales. If you download 3.2.1 here (only the core, not the bundle): https://store.infiniteautomation.com/core you can place it in your Mango/ directory and it will update when you launch Mango. The bug is fixed in 3.2.1
  • How to avoid error code in help.html

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    No one has replied
  • Bacnet ip - local equipment - data source - trial

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    K
    Thank you @phildunlap
  • How to disable "Checking for Browser Compatibility"

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    M
    Thanks Phil. Yes, this is on 2.8.
  • how to change points automatically without change background photo?

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    M
    that looks great! I would like to make a try, thanks!
  • Missing Meta Data Source

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    phildunlapP
    Huh. Glad you got it working! Deleting it from the modules directory and restarting will work. The proper way to remove a module is to mark it for deletion on the modules page and then restart Mango. That way if there is any uninstall work in the module it can know to do it.
  • Legend Font Size Error

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    Jared WiltshireJ
    You can add a stylesheet via UI Settings. e.g. [image: zim9JS5.png] A quick example would be .amcharts-axis-label { font-size: 16px; } You can find the classnames in the amCharts documentation or use a browser inspection tool to example the elements of the svg and check which classes are on them. (e.g. in Chrome, right click something then select "Inspect").
  • Mango Data Center Solution DashBoard

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    M
    @Jared-Wiltshire - Noted, currently just looking for demo and will contact you by email.
  • Mango quit data logging - and I didn't know it

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    M
    Good suggestion. Thanks.
  • Updating Mango Automation and specifying IP address

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    R
    @reservoir I think I've figured out my issue here. Local devices are set up in the system settings because they are shared globally
  • Mango won't restart

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    phildunlapP
    Hi mlavelle42, Rebooting the processor? What does that mean? Your full log may shed some light.
  • Persistent TCP won't reconnect after restart

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    P
    Phil this happened in 2.8.8 and also in 3.02 our current Version . I did experiment with the broken pipe issue about not automatically restoring connection after Mango restart with no definitive answer. If I modify the port # the pipe starts again automatically without Mango restart. If I reboot the entire workstation, Mango sometimes re-established connections without re-configuring the port. However more often than not a failure to bind alert flashes on the receiver and the connection does not re-establish. We installed V3 now to move forward and rebuilt our database without that Java lock issue and hopefully it will be ancient history :)
  • This topic is deleted!

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  • Mango ES is running super slow. how do I speed it back up?

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    phildunlapP
    Hi James, This could be a few things. Do you have a lot of events? A big events table can slow down page loads. You can purge your events in the "Purge Settings" section of the /system_settings.shtm page. Is your CPU usage very high? Depending on the age of the ES, it is possible there are things like Java updates that can help. There was a pretty significant bugfix in Java 8 in the 121 version. Looks like they're on 131 right now. You could discover this at the command line by doing java -version How your hard disk looking? As hard disks get full, system performance in general degrades until it is full, where data can no longer be recorded (but runtime logic that doesn't rely on the database should still function, but it would suffer). Have you done any configuration changes between observing the slowdown?
  • How far back will publisher syncronize?

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    phildunlapP
    Glad to hear it!