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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics

    • ramhuzainiR

      Error in sending email

      Watching Ignoring Scheduled Pinned Locked Moved How-To
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      ramhuzainiR
      Ok thanks for your advice. I will look at your suggestion. Thanks once again
    • ramhuzainiR

      Getting value at specific time using metadata scripting

      Watching Ignoring Scheduled Pinned Locked Moved Scripting general Discussion
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      ThomasEinastoT
      Have you read https://docs-v3.mango-os.com/about-mango-java-script ? Look at Statistical objects section. Hint, there is a delta in statistical object.
    • ramhuzainiR

      Calculating energy consumption for off-peak hour, peak hour, today, yesterday, current month and previous month

      Watching Ignoring Scheduled Pinned Locked Moved How-To
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      MattFoxM
      var pointValues = myContextPoint.getPointValuesBetween(fromTimestampInMilliseconds,toTimestampInMilliseconds); print(pointValues); Fox
    • ramhuzainiR

      Error when saving page using dashboard designer

      Watching Ignoring Scheduled Pinned Locked Moved User help
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      No one has replied
    • ramhuzainiR

      Bad credential when login the first time

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation Installation
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      ramhuzainiR
      @nurr Can you guide me on how to do that
    • ramhuzainiR

      Mango cannot run after installation

      Watching Ignoring Scheduled Pinned Locked Moved Mango General
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      ramhuzainiR
      @mattfox Ok thanks for that information. Will do that. best regards Ramhuzaini
    • ramhuzainiR

      Problem to generate excel report

      Watching Ignoring Scheduled Pinned Locked Moved User help
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      terrypackerT
      The underlying Java library for generating Excel reports isn't great on memory usage, if you are generating too large of an excel file it can crash Mango. I would suggest you try running that report over a very small time range to see if that helps.
    • ramhuzainiR

      How to disable event detector for certain time

      Watching Ignoring Scheduled Pinned Locked Moved How-To
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      CraigWebC
      Hi @ramhuzaini You can use a maintenance event, it can be either bound to a data source and all its points or just a subset of points. There is an option to schedule it or toggle it manually.
    • ramhuzainiR

      How to auto start mango in Windows 10

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation Installation
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      ramhuzainiR
      @ralf Thanks for your help
    • ramhuzainiR

      How to start Mango in Raspberry pi 3 b+

      Watching Ignoring Scheduled Pinned Locked Moved How-To
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      ramhuzainiR
      Ok. it works. Thank you very much
    • ramhuzainiR

      Fail to receive email from mango

      Watching Ignoring Scheduled Pinned Locked Moved User help
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      CraigWebC
      Hi Ramhuzani I see how that message can be misleading. You will need to look in your ma.log file to see what error you are getting. If you go to system settings --> email settings you can confirm your SMTP server setting and test it from there. Then have a look at your ma.log file to see if it is an authentication failure or host failer etc. Note that it will send a test email to the email address of the user logged in. So you will need to make sure your user has an email address.
    • ramhuzainiR

      Mango on respberry PI 3

      Watching Ignoring Scheduled Pinned Locked Moved Mango feedback respberry pi 3 embedded system
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      ramhuzainiR
      Hi everyone, Thank you for all the advice. The information is very helpful. Best regards Ramhuzaini
    • ramhuzainiR

      Connecting Mango with Arduino OPC server

      Watching Ignoring Scheduled Pinned Locked Moved How-To
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      H
      @ramhuzaini Were you able to connect to OPC servers on local machine? I am exploring mango and just can't see OPC servers installed locally on my PC. The server dropdown remains empty, which I assume should get filled with all registered OPC servers. Will appreciate any tips on how to correctly configure an OPC DA source in mango.