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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Posts made by ramhuzaini

    • RE: Error in sending email

      Ok thanks for your advice. I will look at your suggestion. Thanks once again

      posted in How-To
      ramhuzainiR
      ramhuzaini
    • Error in sending email

      Hi there,

      I am currently did not receive anymore report sent through email. I did not touch anything on the setting. It worked fine before. i am using mango version 3.7.8. Can somebody advice me on this matter

      Best regards
      huzaini

      posted in How-To
      ramhuzainiR
      ramhuzaini
    • Getting value at specific time using metadata scripting

      Hi there,

      I am still new with mango. Can somebody help me on how can I get a value at specific time (let say 8am) in metadata scripting. This is because I would like to calculate the use of (e.g. energy ) so far from that particular time. Is the below code is fine

      return p1.lastValue - p1.pointValueAt(8)

      posted in Scripting general Discussion
      ramhuzainiR
      ramhuzaini
    • RE: Calculating energy consumption for off-peak hour, peak hour, today, yesterday, current month and previous month

      Thanks @mattfox for the information. I will try to explore the things you said.

      posted in How-To
      ramhuzainiR
      ramhuzaini
    • RE: Calculating energy consumption for off-peak hour, peak hour, today, yesterday, current month and previous month

      Hi Gordoe,
      The energy consumption in accumulating form

      posted in How-To
      ramhuzainiR
      ramhuzaini
    • Calculating energy consumption for off-peak hour, peak hour, today, yesterday, current month and previous month

      Hi there,

      I have data point that read energy consumption (kwH) from a power meter. I would like to know how can I divide the data into off-peak hour consumption and peak-hour consumption. In addition, I would also like to calculate the total consumption for today, yesterday, current month and previous month. I am still quite new with mango. Can somebody assist me on this matter or share any link that can be helpful for solving my problem.

      best regards
      Ramhuzaini

      posted in How-To
      ramhuzainiR
      ramhuzaini
    • Error when saving page using dashboard designer

      Hi there,

      I have an error message written error saving page " page name" -undefined when I tried to save my page in dashboard designer. When I click at the add/edit menu item, the section in Link to content ask me to choose a custom page. However, I cannot write not click. I am missing something that might be accidently deleted. Hope that someone can advise me on this problem.

      best regards
      Ramhuzaini

      posted in User help
      ramhuzainiR
      ramhuzaini
    • RE: Mango cannot run after installation

      @mattfox
      Ok thanks for that information. Will do that.

      best regards
      Ramhuzaini

      posted in Mango General
      ramhuzainiR
      ramhuzaini
    • RE: Bad credential when login the first time

      @nurr Can you guide me on how to do that

      posted in Mango Automation Installation
      ramhuzainiR
      ramhuzaini
    • RE: Mango cannot run after installation

      Hi everyone,

      I have solved the problem. The problem is that I cannot run Mango through remote desktop connection. It has to be run directly from the pi. Anyway that everyone for your advice

      best regards
      Ramhuzaini

      posted in Mango General
      ramhuzainiR
      ramhuzaini
    • Bad credential when login the first time

      Hi

      I have a problem when try to login for the first time. I have used
      username: admin and password: admin

      the system said that it is bad credentials. Do we have any other username and password

      posted in Mango Automation Installation
      ramhuzainiR
      ramhuzaini
    • RE: Mango cannot run after installation

      @cwangv Hi

      What do you mean by different GUI?

      posted in Mango General
      ramhuzainiR
      ramhuzaini
    • RE: Mango cannot run after installation

      @dan Hi dan

      pi@raspberrypi:~ $ java -version
      openjdk version "11.0.9.1" 2020-11-04
      OpenJDK Runtime Environment (build 11.0.9.1+1-post-Raspbian-1deb10u2)
      OpenJDK Server VM (build 11.0.9.1+1-post-Raspbian-1deb10u2, mixed mode)
      pi@raspberrypi:~ $ javac -version
      javac 11.0.9.1

      posted in Mango General
      ramhuzainiR
      ramhuzaini
    • RE: Mango cannot run after installation

      @craigweb Hi Craig

      Have you find the root of the problem?

      best regards
      Ramhuzaini

      posted in Mango General
      ramhuzainiR
      ramhuzaini
    • RE: Mango cannot run after installation

      Hi there. Below is the ma.log file

      INFO  2021-01-25T19:21:46,322 (com.serotonin.m2m2.Main.main:121) - Starting Mango 3.7.7 with Schema Version: 29 
      WARN  2021-01-25T19:21:48,623 (com.serotonin.m2m2.Lifecycle.webServerInitialize:1067) - BROWSE action not supported on your platform, unable to open browser at startup. 
      INFO  2021-01-25T19:21:48,679 (com.serotonin.m2m2.Lifecycle.loadLic:583) - Checking license... 
      INFO  2021-01-25T19:21:48,680 (com.serotonin.m2m2.Lifecycle.loadLic:670) - License file not found 
      INFO  2021-01-25T19:21:49,187 (com.serotonin.m2m2.db.H2Proxy.initializeImpl:64) - Initializing H2 connection manager 
      INFO  2021-01-25T19:22:00,682 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'runtimeContext' refreshed: org.springframework.context.annotation.AnnotationConfigApplicationContext@15a8c6f 
      INFO  2021-01-25T19:22:00,701 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextStarted:147) - Spring context 'runtimeContext' started: org.springframework.context.annotation.AnnotationConfigApplicationContext@15a8c6f 
      INFO  2021-01-25T19:22:00,945 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:176) - Starting 0 Publishers... 
      INFO  2021-01-25T19:22:00,946 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:188) - 0 Publisher's started in 8ms 
      INFO  2021-01-25T19:22:07,206 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'rootWebContext' refreshed: Root WebApplicationContext 
      INFO  2021-01-25T19:22:12,432 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'jspDispatcherContext' refreshed: WebApplicationContext for namespace 'JSP_DISPATCHER-servlet' 
      INFO  2021-01-25T19:24:48,311 (com.serotonin.m2m2.Lifecycle.terminate:400) - Mango Lifecycle terminating...
      
      posted in Mango General
      ramhuzainiR
      ramhuzaini
    • Mango cannot run after installation

      Hi there,

      I have a problem running my mango 3.7.7 after installation on raspberry pi 4. I have already install java jdk and set the JAVA_HOME environment variable. When I run the mango using command ./ma.sh start the following message appear. Please advise me how to solve this problem

      MA_HOME is /home/pi/mango3
      root@cgsprototype:/home/pi/mango3/bin# MA removing dead pid file for PID:  8487
      ma-start: MA started with Process ID:  6118
      INFO  2021-01-25T08:44:00,790 (com.serotonin.m2m2.Main.main:121) - Starting Mango 3.7.7 with Schema Version: 29 
      No protocol specified
      Exception in thread "main" java.awt.AWTError: Can't connect to X11 window server using ':10.0' as the value of the DISPLAY variable.
      	at java.desktop/sun.awt.X11GraphicsEnvironment.initDisplay(Native Method)
      	at java.desktop/sun.awt.X11GraphicsEnvironment$1.run(X11GraphicsEnvironment.java:102)
      	at java.base/java.security.AccessController.doPrivileged(Native Method)
      	at java.desktop/sun.awt.X11GraphicsEnvironment.<clinit>(X11GraphicsEnvironment.java:61)
      	at java.base/java.lang.Class.forName0(Native Method)
      	at java.base/java.lang.Class.forName(Class.java:315)
      	at java.desktop/java.awt.GraphicsEnvironment$LocalGE.createGE(GraphicsEnvironment.java:101)
      	at java.desktop/java.awt.GraphicsEnvironment$LocalGE.<clinit>(GraphicsEnvironment.java:83)
      	at java.desktop/java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:129)
      	at java.desktop/sun.awt.X11.XToolkit.<clinit>(XToolkit.java:231)
      	at java.base/java.lang.Class.forName0(Native Method)
      	at java.base/java.lang.Class.forName(Class.java:315)
      	at java.desktop/java.awt.Toolkit$2.run(Toolkit.java:588)
      	at java.desktop/java.awt.Toolkit$2.run(Toolkit.java:583)
      	at java.base/java.security.AccessController.doPrivileged(Native Method)
      	at java.desktop/java.awt.Toolkit.getDefaultToolkit(Toolkit.java:582)
      	at java.desktop/java.awt.Desktop.isDesktopSupported(Desktop.java:328)
      	at com.serotonin.m2m2.Lifecycle.webServerInitialize(Lifecycle.java:1061)
      	at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:221)
      	at com.serotonin.m2m2.Main.main(Main.java:159)
      

      best regards
      Ramhuzaini

      posted in Mango General
      ramhuzainiR
      ramhuzaini
    • Problem to generate excel report

      Hi there,

      I have a problem to generate report from excel. Every time I run the report mango will lost its connectivity (connectivity lost and restoring connectivity) and frozen. I seems that the java perform high activity in my cpu. For your information, I am using mango v3.7.7 and java jdk-14.0.1. Hope that you can help me on this matter

      best regards
      Ramhuzaini

      posted in User help
      ramhuzainiR
      ramhuzaini
    • How to disable event detector for certain time

      Hi there,

      Can we disable the event detectors for certain time. E.g. from 5pm to 9pm the system will stop sending alert message coming from event detector

      best regards
      ramhuzaini

      posted in How-To
      ramhuzainiR
      ramhuzaini
    • RE: How to auto start mango in Windows 10

      @ralf Thanks for your help

      posted in Mango Automation Installation
      ramhuzainiR
      ramhuzaini
    • How to auto start mango in Windows 10

      Hi there,

      Can somebody advice me on how to make mango auto start when we turn on the Windows PC

      best regards
      Ramhuzaini

      posted in Mango Automation Installation
      ramhuzainiR
      ramhuzaini