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Problem to generate excel report


  • Hi there,

    I have a problem to generate report from excel. Every time I run the report mango will lost its connectivity (connectivity lost and restoring connectivity) and frozen. I seems that the java perform high activity in my cpu. For your information, I am using mango v3.7.7 and java jdk-14.0.1. Hope that you can help me on this matter

    best regards
    Ramhuzaini


  • The underlying Java library for generating Excel reports isn't great on memory usage, if you are generating too large of an excel file it can crash Mango. I would suggest you try running that report over a very small time range to see if that helps.