• CraigWeb CraigWeb

    @dan said in New installation strange errors:

    /dijit/form/Form.js.map

    What version of mango is this?
    Can you have a look in your /opt/mango/web/resources folder if all the permissions are good there and if the directory has any content?

    posted in User help read more
  • CraigWeb CraigWeb

    @sean if what you are trying to do does not need a time series history then I believe the JSON store is better suited for this. The JSON store is there to be used for static data. There is a limit on the size of the string that can be stored as a value.

    posted in User help read more
  • CraigWeb CraigWeb

    @cmusselm that is not a list of successful polls it is a list of the latest polls that completed either successfully or with a timeout. An aborted poll happens when the duration of the current poll is longer than the poll interval. in other words, mango is still busy with the current poll when the next poll should happen so it aborts it and reschedules it.

    posted in User help read more
  • CraigWeb CraigWeb

    @Nurr TCP sockets remain open until they are closed or broken, the keep-alive packet is used to check if the socket is still open, not to keep the socket open.
    What the modbus data source does is :
    TCP with keep alive:
    Open a socket to the device
    Poll for data
    Wait for interval
    Poll for data
    (if at any time the TCP connection is closed it will reopen it)

    TCP without keep alive:
    Open socket to device
    Poll for data
    close Socket
    Wait for interval
    Open socket to device
    Poll for data
    close Socket

    posted in User help read more
  • CraigWeb CraigWeb

    @cmusselm Those warnings are coming from the rest controller. It seems like there are dashboards that have opened WebSockets to get updates on those points and the WebSocket messages are falling. As to the number of warnings, this would depend on the number of datapoints x the number of WebSockets opened on each point.

    posted in User help read more
  • CraigWeb CraigWeb

    Hi Nurr

    This could be a bug but we would need more information on what is happening. If the data source is "not able" to read values there should be an error message or a log entry...

    posted in User help read more
  • CraigWeb CraigWeb

    Hi @MattFox

    We recently discovered that the high-priority thread pool cannot be set higher than 100. If it is set above 100 Mango will not be able to boot up if it restarts. As for what to set them to for now I don't see why to not set it to 100. Once you are able I would just increase it by like 50% and see if the performance improves.

    posted in User help read more
  • CraigWeb CraigWeb

    @NinoK is your ssh access through cloud connect or do you have a direct network connection to the mangoES. I you have ssh access that is not through cloud connect you will not need to drive out as you can fix the failed upgrade through ssh.

    posted in Mango General read more
  • CraigWeb CraigWeb

    Changing the tag will not cause loss of data. Neither will changing the XID from within mango. Something else must have happened.

    posted in Mango General read more
  • CraigWeb CraigWeb

    Hi @cwangv there is a use cron checkbox at the top which brings out the corn pattern input.

    posted in Mango feedback read more
  • CraigWeb CraigWeb

    V4 will give you the option is increase the number of threads used for starting data sources. You may also want to think about using MySQL for a system that size. But to answer your question I don't see anything abnormal with that starting time.

    posted in User help read more
  • CraigWeb CraigWeb

    @Nurr I see what is happening as Terry explained here

    @terrypacker said in Data Point different logging then configuration:

    @Nurr never mind about the timestamps. You are using "Interval logging and point value changes". This type of logging will log every 5 minutes AND when the value changes.

    if you want the point to log on a 5min interval. then just use the interval log.
    The interval and value change log will also trigger a log if the point changes by the tolerance after a data source poll.

    posted in User help read more
  • CraigWeb CraigWeb

    Hi @Nurr

    Can you export the time series of this point that is doing it and show us the exact timestamps of the log entry.

    posted in User help read more
  • CraigWeb CraigWeb

    Hi @chrapchp

    I believe there is a bug in the module, please try enabling auto-reconnect this may work around the bug for now.

    posted in User help read more
  • CraigWeb CraigWeb

    Hi @Nurr

    The mango edge devices use IDrive. However, this is not really related to Mango and you can use the service you are familiar with. Basically, you just need to copy the backup folder to a safe storage location regularly.

    posted in User help read more
  • CraigWeb CraigWeb

    If the publisher is set to publish all it will publish every time the point updates. Even if it is multiple times a second.

    posted in Mango General read more
  • CraigWeb CraigWeb

    Hi

    The platform will not matter, it is the operating system on the virtual machine that is important. We recommend using Ubuntu.

    posted in Mango General read more
  • CraigWeb CraigWeb

    If you are going to need to be setting 100 data points I would consider using a scripting data source. Create a single Binary point in the scripting data source and add the 100 data points to the CONTEXT. Then write a loop in the script that sets all the context points to the value of the Binary points. On your dashboard, you then just set the scripting data source binary point.

    posted in How-To read more
  • CraigWeb CraigWeb

    Hi @Nurr

    I looked at the code where that error originates from. Before the data source looks at the value it looks at the quality of the tag. If the quality is bad then the DS will throw an error and ignore the value. You will need to figure out why the server has bad quality for those tags. But at least you are getting a response from the server.

    posted in User help read more
  • CraigWeb CraigWeb

    Hi Nurr

    if the OPC server and Mango are on the same server you should be using
    localhost as the host name

    posted in User help read more