Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

  • Mango crash after nightly purge

    User help
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  • 1 Votes
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    BGB
    @terrypacker I know this thread is a year old but we are now trying to set up a display to capture this event and I have been searching the forum when I saw your entry. I am not sure if you are still looking for cases but I have one. We have set up a monitor and display that is checking rainfall levels, reservoir levels, and discharge flow rates into rivers and drainage systems for a flood prevention service. Obviously this is a hot topic these days and companies are spending a lot of time to gather, monitor and log this information. Our system is just the online portion of this system and the company will use the information as a kiosk style display so that the main office can see what is happening across the various points at a glance. We have set up 2 sets of high alarms, the first an amber warning and the second a red critical warning for the levels and flow rates. We have also set up the Rate Of Change event detector for the flow rates that will alert on an increasing rate of change and a decreasing rate of change so the users will alerted to the flood potentials. On test the system works well and thankfully since the system went live we have not had an event yet. I like the Rate of Change Event Detector for this type of application as it can give an early indication of the flood potential before the actual reservoir levels have reached the warning levels. Cheers Brian
  • Disable HTTP OPTIONS method - Security

    User help
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  • Mango V4

    User help
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    P
    @terrypacker thank you
  • Send publisher when datasource modbus fail

    How-To
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    K
    thanks for creating this topic
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  • Custom time configuration in date bar and quick dates

    User help
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    1 Posts
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  • Map polyline array

    Dashboard Designer & Custom AngularJS Pages
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  • Custom range date picker buttons

    User help
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    S
    @Jared-Wiltshire how to change the time? It should not use "now" - instead a fix time like 06:00 a.m. Thanks!
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    H
    I put the newly created mango.properties file in the mango root folder, just with the specific lines as above. This worked
  • 0 Votes
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    lgorenceL
    @vishalcapri Hi there, Apologies for the issues here, but I fixed this issue yesterday or the day before. I did something incorrectly with the renewal process, and it caused this strange behavior. Can you try again and let me know if it's fixed for you? Liv
  • rxtx 2.1.7 x64

    Mango General
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  • BACnet fail to dicover devices

    User help
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  • 0 Votes
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    H
    @mwright Further to this, "restarting of Mango fixes the issue", without doing anything with Windows. Suggesting that if Windows did grab the COM port for some process, it re-released it after. I'm not asking for anything, but future updates might include attempts to re-open the COM ports once this error is encountered, as this error just kills the data source.
  • NoSQL requires license?

    User help
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    MattFoxM
    @Faucon-Ngando sounds like a bug, raise it with radix. Your property settings are correct. Assuming you can log in to your MySQL db locally via the mango credentials Fox
  • RPC HTTP or UDP support?

    User help
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    K
    @jeremyh This post helped me sort out my issues with the Webbox not adding an SI5048 to modbus properly, that 1.39 device version file was the key. Thanks for keeping the file download live.
  • Mango 5 - bugs or user non-friendly things

    User help
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    MattFoxM
    @ms_brunette happy to help, perhaps you can output your markup into some code blocks </> for me? Feel free to PM as well Fox
  • Change a data point with condition

    Scripting general Discussion
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    MattFoxM
    @tungthanh500 get rid of the runtime sleep call. Set the context point related to the data point you are validating and set the script to trigger from one of them for a start. Alternatively use a cron timer setting set to 15 seconds. Fox
  • Annotation mode: Cannot add shapes

    User help
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    MattFoxM
    @mhaluza yes
  • Reloading log4j2.xml without a Mango 3.7.12 restart

    User help
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    MattFoxM
    @Pedro thanks for replying. As I recall, this reset didn't work for serial data sources so a manual reboot was needed. Also if radix bothered to answer these questions in the forum they wouldn't receive so many tickets. Majority are how to questions I'd wager Fox