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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    sbaik

    @sbaik

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    Best posts made by sbaik

    • RE: Watchlist tags popping up

      I eventually found out what you meant by roll up. Points had default roll up which was none. Now all the trends charts work flawlessly. Just got done with the project and we have happy customers thanks to you guys.

      The quick response to all questions and concerns is great.

      posted in User help
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      sbaik

    Latest posts made by sbaik

    • RE: Momentary Button Bug?

      Update on a really old thread. There was just no option for me to change anything on the PLC side as mentioned before but figured out a workaround.

      The problem was that the pump could not be started if the stop bit held the 1 (or stopped if the start bit held the 1) You can visibly see a stuck button if the bit held the 1. The same button could be pressed again to attempt to write a 0 at release.

      But instead of explaining that process, I am having the momentary of the start write a 0 to the stop and the stop will write a 0 to the start. This ensures the end user uses the buttons as intended without having to worry about stuck button or held bits. Seems to work fine.

      posted in Dashboard Designer & Custom AngularJS Pages
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    • RE: Momentary Button Bug?

      @phildunlap They are Modbus I/P. I don't see anything that happened to that device during that time that it was stuck (2/17 9:33pm.) but there are a lot of events. Most of them are "Exception from modbus master: socket closed, or Bad file descriptor (ioctl FIONREAD failed)

      posted in Dashboard Designer & Custom AngularJS Pages
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      sbaik
    • RE: Momentary Button Bug?

      @phildunlap said in Momentary Button Bug?:

      Hi sbaik,

      What kind of point is it? To me, that sounds like the button release tried to set it back to 0, but there was perhaps a transport exception and so that write didn't make it to the device. If you have the write error events above 'Do not log' for the data source you would be able to find a record of the failure in the events.

      @phildunlap Where do I set the write error events? I'm not seeing it in the data source or the points.

      posted in Dashboard Designer & Custom AngularJS Pages
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      sbaik
    • Momentary Button Bug?

      Hi,

      Here's the markup of the start stop for a pump. They are linked to image of a button. Picture attached. I could not replicate it, so I don't think it was Mango, but I wanted to double check.

      <!--pump5 start-->   
          <ma-get-point-value point="point" point-xid="PLC1_e5_start"></ma-get-point-value>
          <ma-switch-img id="76156244-402f-41ee-8327-b17d70fbcb94" style="position: absolute; left: 1349px; top: 535px; width: 80px; height: 80px;" src-false="/rest/v2/file-stores/default/Start.png" src-true="/rest/v2/file-stores/default/Start-depressed.png" ma-momentary="" ma-momentary-start="point.setValue(true)" ma-momentary-end="point.setValue(false)" point-xid="PLC1_e5_start"></ma-switch-img>
      <!--pump5 stop-->
          <ma-get-point-value point="point1" point-xid="PLC1_e5_stop"></ma-get-point-value>
          <ma-switch-img id="5260d0ff-65e1-4adb-9fe4-76ecb9b12fda" style="position: absolute; left: 1349px; top: 619px; width: 80px; height: 80px;" src-false="/rest/v2/file-stores/default/Stop.png" src-true="/rest/v2/file-stores/default/Stop-depressed.png" ma-momentary="" ma-momentary-start="point1.setValue(true)" ma-momentary-end="point1.setValue(false)" point-xid="PLC1_e5_stop"></ma-switch-img>
      

      alt text

      These have momentary button function where the point writes a 1 for the duration of the click, however long, and goes back to 0 when released. This was done with the help of this forum. We fixed bugs like if it was clicked, held, and dragged away and released, it still went back to 0.

      alt text

      Couple of the points shown in the picture of the history, you can see that it was set back to 0 after the momentary 1, then goes back to a 1 without indication that it was set by a user, and stays that way until I was notified and changed it back to a 0 using the detail page.

      Any ideas? These are huge pumps (some of them 600hp) and these controls are critical...

      posted in Dashboard Designer & Custom AngularJS Pages
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      sbaik
    • RE: Watchlist tags popping up

      I eventually found out what you meant by roll up. Points had default roll up which was none. Now all the trends charts work flawlessly. Just got done with the project and we have happy customers thanks to you guys.

      The quick response to all questions and concerns is great.

      posted in User help
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      sbaik
    • Event detector bulk import

      Re: How to bulk-import event detectors?

      Is this possible now?

      Just got all the pages done, now need to start text/email alerts. I have done point by point on smaller sites, but this project has hundreds I need to add event detectors to.

      Thanks,

      posted in Mango Automation general Discussion
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      sbaik
    • filter points being used in graphics

      Is there a way to sort all points being used in the custom page graphics?

      In one of the instances of Mango, they had uploaded hundreds of points from multiple PLC's. I came into the project half way through and almost done with setting up their pages and would like to delete the unused ones.

      A lot of them are duplicates such as a numeric value before and after scaling in the PLC of which only the scaled value is used.

      posted in User help
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      sbaik
    • RE: Page access based on user

      @sky_watcher I've done something similar just with permissions.

      You can edit the access permission of the custom page so that button will not redirect the users without permission to the target pages.

      posted in Dashboard Designer & Custom AngularJS Pages
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      sbaik
    • RE: Watchlist tags popping up

      @phildunlap Roll up as in choose a date and time to look at the value of the point at that time?
      End user is wanting to just hover through the chart and observe the values quickly. It appears to be glitchy to them and was brought to our attention. If the resolution is decreased for the hover view and populate the nearest value of all the points at the time whether it'd be every second or 5, that would be great.

      Thanks,

      posted in User help
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      sbaik
    • RE: Watchlist tags popping up

      @phildunlap Is there a way to decrease the resolution so that couple of millisecond misalignment does not cause this?

      posted in User help
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      sbaik