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    Mango Persistent TCP publisher constantly resets connection

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    • terrypackerT
      terrypacker
      last edited by

      I have seen this happen when one of the data points on the receiving end is configured with the wrong data type. The receiver will create new data points for new incoming points but will also match points based on XID so if you have been making changes on the publishing system this can happen. This will showup in the log output that Phillip suggested turning on.

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      • M
        mihairosu @phildunlap
        last edited by

        @phildunlap

        Just a friendly warning with regards to Phil's suggestions to turn on Mango Persistent TCP Publisher logs. On our MangoES they do not appear to rotate, so eventually they will eat up the entire hard disk space.

        In fact, I'm surprised more people haven't posted on this issue.

        You can disregard the warning if it has been fixed already =)

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        • M
          MaP
          last edited by

          Hi Guys,

          Thanks for the speedy replies - much appreciated. I have disabled the publisher while i try to solve the issue as i don't want to clog up the events.

          I have attached some screenshots.

          0_1477463177407_upload-4e947aa6-1513-46f2-beeb-18c7c1566043

          0_1477463318283_upload-c75ebb97-333e-4c10-bc3c-85f79e92159f

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          • phildunlapP
            phildunlap
            last edited by phildunlap

            @mihairosu Right you are. I have made an issue for this; https://github.com/infiniteautomation/ma-core-public/issues/855

            @MaP Can you give us a description of what happens when you enable it? If you press the "Get Status" button every few seconds after enabling it, do you see it finish connecting the points? Judging from the image in your first post, where the connection is resetting every three seconds, I am guessing Terry's suggestion is pretty good: it could be an issue with the point configurations.

            Consider changing the XID prefix and seeing if you get new points created on the receiver. If so, it could be a problem with the configuration of a point, as Terry suggested.

            If the points do finish connecting and begin to publish or sync, then the connection resets, I would consider trying to turn down the point values to send per packet.

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            • M
              MaP
              last edited by

              No points have been created by the receiver when you press get status it says 0 points, connected for 284ms, 1 packet received, 0 timeouts if you press get status a second time it will say no connection. It toggles between these two states..

              No points have been created by the receiver at all yet just lots of connection reset errors on the sending side and the data points tab on the receiver side are blank.

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              • JoelHaggarJ
                JoelHaggar
                last edited by

                Is it possible you have two different versions of the module? Regardless from your screen shot I can see you have an older version so I would recommend doing an update.

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                • M
                  MaP
                  last edited by

                  I have upgraded the local mango to the latest persistent module but we still see the same connection reset behavior.

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                  • M
                    MaP
                    last edited by

                    I enabled the Debug log for a while and received the following logs (only put about a third here):

                    INFO 2016-10-27 15:00:50,050 (com.serotonin.m2m2.persistent.pub.PersistentSenderRT.initialize:228) - Initializing
                    INFO 2016-10-27 15:00:50,101 (com.serotonin.m2m2.persistent.pub.PersistentSenderRT.initialize:242) - Initialized
                    WARN 2016-10-27 15:00:51,127 (com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl:182) - Connection reset
                    java.net.SocketException: Connection reset
                    at java.net.SocketInputStream.read(SocketInputStream.java:189)
                    at java.net.SocketInputStream.read(SocketInputStream.java:121)
                    at java.net.SocketInputStream.read(SocketInputStream.java:203)
                    at com.serotonin.m2m2.persistent.common.Packet.readPacket(Packet.java:93)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.getPointReceipt(PersistentSendThread.java:617)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.openConnection(PersistentSendThread.java:599)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl(PersistentSendThread.java:179)
                    at com.serotonin.m2m2.rt.publish.SendThread.run(SendThread.java:56)
                    WARN 2016-10-27 15:00:54,074 (com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl:182) - Connection reset
                    java.net.SocketException: Connection reset
                    at java.net.SocketInputStream.read(SocketInputStream.java:189)
                    at java.net.SocketInputStream.read(SocketInputStream.java:121)
                    at java.net.SocketInputStream.read(SocketInputStream.java:203)
                    at com.serotonin.m2m2.persistent.common.Packet.readPacket(Packet.java:93)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.getPointReceipt(PersistentSendThread.java:617)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.openConnection(PersistentSendThread.java:599)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl(PersistentSendThread.java:179)
                    at com.serotonin.m2m2.rt.publish.SendThread.run(SendThread.java:56)
                    WARN 2016-10-27 15:00:57,354 (com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl:182) - Connection reset
                    java.net.SocketException: Connection reset
                    at java.net.SocketInputStream.read(SocketInputStream.java:189)
                    at java.net.SocketInputStream.read(SocketInputStream.java:121)
                    at java.net.SocketInputStream.read(SocketInputStream.java:203)
                    at com.serotonin.m2m2.persistent.common.Packet.readPacket(Packet.java:93)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.getPointReceipt(PersistentSendThread.java:617)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.openConnection(PersistentSendThread.java:599)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl(PersistentSendThread.java:179)
                    at com.serotonin.m2m2.rt.publish.SendThread.run(SendThread.java:56)
                    WARN 2016-10-27 15:01:00,324 (com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl:182) - Connection reset
                    java.net.SocketException: Connection reset
                    at java.net.SocketInputStream.read(SocketInputStream.java:189)
                    at java.net.SocketInputStream.read(SocketInputStream.java:121)
                    at java.net.SocketInputStream.read(SocketInputStream.java:203)
                    at com.serotonin.m2m2.persistent.common.Packet.readPacket(Packet.java:93)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.getPointReceipt(PersistentSendThread.java:617)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.openConnection(PersistentSendThread.java:599)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl(PersistentSendThread.java:179)
                    at com.serotonin.m2m2.rt.publish.SendThread.run(SendThread.java:56)
                    WARN 2016-10-27 15:01:03,604 (com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl:182) - Connection reset
                    java.net.SocketException: Connection reset
                    at java.net.SocketInputStream.read(SocketInputStream.java:189)
                    at java.net.SocketInputStream.read(SocketInputStream.java:121)
                    at java.net.SocketInputStream.read(SocketInputStream.java:203)
                    at com.serotonin.m2m2.persistent.common.Packet.readPacket(Packet.java:93)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.getPointReceipt(PersistentSendThread.java:617)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.openConnection(PersistentSendThread.java:599)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl(PersistentSendThread.java:179)
                    at com.serotonin.m2m2.rt.publish.SendThread.run(SendThread.java:56)
                    WARN 2016-10-27 15:01:06,564 (com.serotonin.m2m2.persistent.pub.PersistentSendThread.runImpl:182) - Connection reset
                    java.net.SocketException: Connection reset
                    at java.net.SocketInputStream.read(SocketInputStream.java:189)
                    at java.net.SocketInputStream.read(SocketInputStream.java:121)
                    at java.net.SocketInputStream.read(SocketInputStream.java:203)
                    at com.serotonin.m2m2.persistent.common.Packet.readPacket(Packet.java:93)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.getPointReceipt(PersistentSendThread.java:617)
                    at com.serotonin.m2m2.persistent.pub.PersistentSendThread.openConnection(PersistentSendThread.java:599)

                    Any assistance would be appreciated.

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                    • phildunlapP
                      phildunlap
                      last edited by

                      Is this to imply there was no debug output on the receiver's end? You can set the level even lower, at Trace. When I asked about the status button, I was wondering about from the Publisher's side as well.

                      I would try to assess whether it was a configuration issue or a network issue. To do that I would export your Publisher's configuration, remove all the items in the "points" list, change the host to localhost and import it on your receiver's Mango. Create some virtual points, and see if you can publish them to the localhost receiver. If so, and both Mangos are running on the same versions of the module, you can be sure it's a network problem.

                      Another thought is to remove the data points from the publisher, and see if the connection is stable.

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                      • M
                        MaP
                        last edited by

                        I have some screenshots of the receiver side Trace Logs here:

                        Constraint A foreign key constrant fails - DataSourceId References DataSources_Old

                        Any ideas how to solve this?

                        0_1477626888402_upload-450be2da-545a-47d8-ae31-a4216716418d
                        0_1477626900084_upload-6ffb83db-fe75-41dd-8337-bfd20036dd14

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                        • M
                          MaP
                          last edited by MaP

                          This post is deleted!
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                          • M
                            MaP
                            last edited by

                            Also encountering the below error while trying to construct a new publisher using only mango data source points like CPU temp.

                            The published data points section just hangs with a loading image after seeing this error

                            0_1477627920182_upload-49e1e9c1-9632-4377-8e3f-7aaf24e4253b

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                            • phildunlapP
                              phildunlap
                              last edited by phildunlap

                              dataSources_old? You were playing around in your database schema! I assume you created a table dataSources_new like dataSources, then renamed dataSources to dataSources_old and moved dataSources_new to dataSources. Is there a reason you would try this?

                              If there isn't data that matters, I would fix it by exporting your configuration, going into the mysql command line, creating a database "mango2" and redirecting the connection string in your env.properties to this new database, and then importing your configuration again after Mango boots.

                              If there is data that matters, you can update the foreign key constraints to reference the right table (grumble grumble) by running some SQL:

                              ALTER TABLE dataPoints DROP FOREIGN KEY dataPointsFk1;
                              ALTER TABLE dataPoints ADD CONSTRAINT dataPointsFk1 FOREIGN KEY (dataSourceId) REFERENCES dataSources(id);
                              
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                              • M
                                MaP
                                last edited by

                                Hi Phil,

                                I just imported another sites data sources config into the mango and did a find replace to ensure unique XIDs. I was pretty sure this was a brand-new mango but I cant be sure that it hasnt been toyed with.

                                Is there a way to do a factory reset and clear all previous data/config from a mango?

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                                • M
                                  MaP
                                  last edited by

                                  Hi Phil,

                                  I entered the SQL queries listed in your last post and received the following errors:

                                  0_1477887143953_upload-96a5675c-75e6-4842-b086-afb6f1c0c9b5

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                                  • M
                                    MaP
                                    last edited by

                                    0_1477893574186_upload-b2dd7f5b-b362-4810-bbd4-fb23d33e5c86

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                                    • phildunlapP
                                      phildunlap
                                      last edited by

                                      That's okay, the foreign key was the bigger problem. I'm going to remove the index recommendation from that post. But, it also looks like you're using the H2 web console now, but from your SQL error I think you're using MySQL? If so, running those commands in the H2 console won't help, you would have to run them in your MySQL database.

                                      Using H2, you can cause a new Mango instance by renaming your Mango/databases directory while Mango is off. if using MySQL, you should create another database via CREATE DATABASE newMangoDatabaseName and then modify the connection string to point to this database. You would also need to rename the Mango/databases directory to set the old data aside, if you are using the NoSQL module.

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                                      • M
                                        MaP
                                        last edited by

                                        0_1477982343865_upload-3db30b84-56f7-49c9-b436-daffa43837ce

                                        Do you mean using the inbuilt SQL console on the Mango web interface to try the queries in the previous post?

                                        0_1477982415138_upload-e76d2fba-dc92-4922-85a5-98e90ae41e3c

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                                        • phildunlapP
                                          phildunlap
                                          last edited by phildunlap

                                          The error you posted relating to dataSources_old is a com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException so I'm pretty certain you were using MySQL. Is there a chance you overwrote your env.properties file?

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                                          • M
                                            MaP
                                            last edited by phildunlap

                                            I dont think so -

                                            #    Copyright (C) 2014 Infinite Automation Systems Inc. All rights reserved.
                                            #    @author Matthew Lohbihler
                                            
                                            ###############################################################################
                                            # TO OVERRIDE VALUES IN THIS FILE...
                                            #
                                            # Do not change the values in this file, because when you upgrade your core 
                                            # your changes will be overwritten. Instead, create a new file called 
                                            # <MA_HOME>/overrides/properties/env.properties and override properties 
                                            # there. The overrides directory will never be overwritten by an upgrade, so 
                                            # your customizations will be safe.
                                            # 
                                            ###############################################################################
                                            
                                            # The port at which Mango Automation will listen for browser connections
                                            web.port=80
                                            # The host interface to which Mango Automation will bind and listen for new connections
                                            #  0.0.0.0 is the special interface that will force a bind to all available interfaces
                                            web.host=0.0.0.0
                                            
                                            # Should Mango Automation open (if possible) a browser window when it starts up?
                                            web.openBrowserOnStartup=true
                                            
                                            # Default database settings, NOTE that on windows this must be an absolute path
                                            db.type=h2
                                            db.url=jdbc:h2:${ma.home}/databases/mah2
                                            db.location=${ma.home}/databases/mah2
                                            db.port=8081
                                            db.username=
                                            db.password=
                                            #For web console
                                            db.web.start=false
                                            db.web.port=8091
                                            
                                            
                                            #db.type=derby
                                            #db.url=${ma.home}/databases/madb
                                            #db.username=
                                            #db.password=
                                            
                                            #General Database Settings
                                            db.pool.maxActive=100
                                            db.pool.maxIdle=10
                                            db.update.log.dir=${ma.home}/logs/
                                            # setting to show query times in the logs as INFO
                                            db.useMetrics=false
                                            
                                            # MySQL database settings. Your MySQL instance must already be running and configured before this can be used.
                                            #db.type=mysql
                                            #db.url=jdbc:mysql://localhost/<your mysql schema name>
                                            #db.username=<your mysql username>
                                            #db.password=<your mysql password>
                                            
                                            # Database settings for conversion. If the db.* settings point to a new database instance, and the convert type setting
                                            # is set, Mango Automation will attempt to convert from the convert.db.* settings to the db.* settings
                                            # Note that database conversions should not be performed in the same step as an upgrade. First upgrade, then convert.
                                            convert.db.type=
                                            convert.db.url=${convert.db.url}
                                            convert.db.username=${convert.db.username}
                                            convert.db.password=${convert.db.password}
                                            
                                            # The location of the Mango Automation store from which to get license files.
                                            store.url=http://store.infiniteautomation.com
                                            
                                            # SSL control
                                            ssl.on=false
                                            ssl.port=8443
                                            ssl.keystore.location=/location/to/keystore/file.jks
                                            ssl.keystore.password=freetextpassword
                                            
                                            # System time zone. Leave blank to use default VM time zone.
                                            timezone=
                                            
                                            #Rest API Configuration
                                            rest.enabled=true
                                            #For using other than timestamp
                                            rest.customDateOutputFormat=YYYY-MM-dd HH:mm:ss.SSS Z
                                            rest.customDateInputFormat=YYYY-MM-dd HH:mm:ss.SSS Z
                                            
                                            #For rest API Documentation at /swagger/index.html
                                            swagger.enabled=false
                                            swagger.mangoApiVersion=v1
                                            
                                            
                                            #Distributor Settings
                                            distributor=IA
                                            
                                            #Jetty Thread Pool Tuning
                                            web.threads.msIdleTimeout=10000
                                            web.threads.minimum=10
                                            web.threads.maximum=200
                                            web.websocket.pingTimeoutMs=10000
                                            
                                            #Jetty JSP Configuration
                                            # See here for options: http://www.eclipse.org/jetty/documentation/9.2.10.v20150310/configuring-jsp.html
                                            web.jsp.development=true
                                            web.jsp.genStringsAsCharArray=true
                                            web.jsp.trimSpaces=false
                                            web.jsp.classdebuginfo=false
                                            web.jsp.supressSmap=true
                                            web.jsp.compilerClassName=org.apache.jasper.compiler.JDTCompiler
                                            web.jsp.compiler=modern
                                            web.jsp.fork=false
                                            web.jsp.keepgenerated=true
                                            
                                            #Regex used to match serial ports so they show up in the menu
                                            serial.port.linux.regex=((ttymUSB)[0-9]{1,3}|rs(485)-[0-9])
                                            serial.port.linux.path=/dev/
                                            serial.port.windows.regex=
                                            serial.port.windows.path=
                                            serial.port.osx.path=/dev/
                                            serial.port.osx.regex=(cu|tty)..*
                                            
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