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    Mango Persistent TCP publisher constantly resets connection

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    • M
      MaP
      last edited by

      I have some screenshots of the receiver side Trace Logs here:

      Constraint A foreign key constrant fails - DataSourceId References DataSources_Old

      Any ideas how to solve this?

      0_1477626888402_upload-450be2da-545a-47d8-ae31-a4216716418d
      0_1477626900084_upload-6ffb83db-fe75-41dd-8337-bfd20036dd14

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      • M
        MaP
        last edited by MaP

        This post is deleted!
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        • M
          MaP
          last edited by

          Also encountering the below error while trying to construct a new publisher using only mango data source points like CPU temp.

          The published data points section just hangs with a loading image after seeing this error

          0_1477627920182_upload-49e1e9c1-9632-4377-8e3f-7aaf24e4253b

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          • phildunlapP
            phildunlap
            last edited by phildunlap

            dataSources_old? You were playing around in your database schema! I assume you created a table dataSources_new like dataSources, then renamed dataSources to dataSources_old and moved dataSources_new to dataSources. Is there a reason you would try this?

            If there isn't data that matters, I would fix it by exporting your configuration, going into the mysql command line, creating a database "mango2" and redirecting the connection string in your env.properties to this new database, and then importing your configuration again after Mango boots.

            If there is data that matters, you can update the foreign key constraints to reference the right table (grumble grumble) by running some SQL:

            ALTER TABLE dataPoints DROP FOREIGN KEY dataPointsFk1;
            ALTER TABLE dataPoints ADD CONSTRAINT dataPointsFk1 FOREIGN KEY (dataSourceId) REFERENCES dataSources(id);
            
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            • M
              MaP
              last edited by

              Hi Phil,

              I just imported another sites data sources config into the mango and did a find replace to ensure unique XIDs. I was pretty sure this was a brand-new mango but I cant be sure that it hasnt been toyed with.

              Is there a way to do a factory reset and clear all previous data/config from a mango?

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              • M
                MaP
                last edited by

                Hi Phil,

                I entered the SQL queries listed in your last post and received the following errors:

                0_1477887143953_upload-96a5675c-75e6-4842-b086-afb6f1c0c9b5

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                • M
                  MaP
                  last edited by

                  0_1477893574186_upload-b2dd7f5b-b362-4810-bbd4-fb23d33e5c86

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                  • phildunlapP
                    phildunlap
                    last edited by

                    That's okay, the foreign key was the bigger problem. I'm going to remove the index recommendation from that post. But, it also looks like you're using the H2 web console now, but from your SQL error I think you're using MySQL? If so, running those commands in the H2 console won't help, you would have to run them in your MySQL database.

                    Using H2, you can cause a new Mango instance by renaming your Mango/databases directory while Mango is off. if using MySQL, you should create another database via CREATE DATABASE newMangoDatabaseName and then modify the connection string to point to this database. You would also need to rename the Mango/databases directory to set the old data aside, if you are using the NoSQL module.

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                    • M
                      MaP
                      last edited by

                      0_1477982343865_upload-3db30b84-56f7-49c9-b436-daffa43837ce

                      Do you mean using the inbuilt SQL console on the Mango web interface to try the queries in the previous post?

                      0_1477982415138_upload-e76d2fba-dc92-4922-85a5-98e90ae41e3c

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                      • phildunlapP
                        phildunlap
                        last edited by phildunlap

                        The error you posted relating to dataSources_old is a com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException so I'm pretty certain you were using MySQL. Is there a chance you overwrote your env.properties file?

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                        • M
                          MaP
                          last edited by phildunlap

                          I dont think so -

                          #    Copyright (C) 2014 Infinite Automation Systems Inc. All rights reserved.
                          #    @author Matthew Lohbihler
                          
                          ###############################################################################
                          # TO OVERRIDE VALUES IN THIS FILE...
                          #
                          # Do not change the values in this file, because when you upgrade your core 
                          # your changes will be overwritten. Instead, create a new file called 
                          # <MA_HOME>/overrides/properties/env.properties and override properties 
                          # there. The overrides directory will never be overwritten by an upgrade, so 
                          # your customizations will be safe.
                          # 
                          ###############################################################################
                          
                          # The port at which Mango Automation will listen for browser connections
                          web.port=80
                          # The host interface to which Mango Automation will bind and listen for new connections
                          #  0.0.0.0 is the special interface that will force a bind to all available interfaces
                          web.host=0.0.0.0
                          
                          # Should Mango Automation open (if possible) a browser window when it starts up?
                          web.openBrowserOnStartup=true
                          
                          # Default database settings, NOTE that on windows this must be an absolute path
                          db.type=h2
                          db.url=jdbc:h2:${ma.home}/databases/mah2
                          db.location=${ma.home}/databases/mah2
                          db.port=8081
                          db.username=
                          db.password=
                          #For web console
                          db.web.start=false
                          db.web.port=8091
                          
                          
                          #db.type=derby
                          #db.url=${ma.home}/databases/madb
                          #db.username=
                          #db.password=
                          
                          #General Database Settings
                          db.pool.maxActive=100
                          db.pool.maxIdle=10
                          db.update.log.dir=${ma.home}/logs/
                          # setting to show query times in the logs as INFO
                          db.useMetrics=false
                          
                          # MySQL database settings. Your MySQL instance must already be running and configured before this can be used.
                          #db.type=mysql
                          #db.url=jdbc:mysql://localhost/<your mysql schema name>
                          #db.username=<your mysql username>
                          #db.password=<your mysql password>
                          
                          # Database settings for conversion. If the db.* settings point to a new database instance, and the convert type setting
                          # is set, Mango Automation will attempt to convert from the convert.db.* settings to the db.* settings
                          # Note that database conversions should not be performed in the same step as an upgrade. First upgrade, then convert.
                          convert.db.type=
                          convert.db.url=${convert.db.url}
                          convert.db.username=${convert.db.username}
                          convert.db.password=${convert.db.password}
                          
                          # The location of the Mango Automation store from which to get license files.
                          store.url=http://store.infiniteautomation.com
                          
                          # SSL control
                          ssl.on=false
                          ssl.port=8443
                          ssl.keystore.location=/location/to/keystore/file.jks
                          ssl.keystore.password=freetextpassword
                          
                          # System time zone. Leave blank to use default VM time zone.
                          timezone=
                          
                          #Rest API Configuration
                          rest.enabled=true
                          #For using other than timestamp
                          rest.customDateOutputFormat=YYYY-MM-dd HH:mm:ss.SSS Z
                          rest.customDateInputFormat=YYYY-MM-dd HH:mm:ss.SSS Z
                          
                          #For rest API Documentation at /swagger/index.html
                          swagger.enabled=false
                          swagger.mangoApiVersion=v1
                          
                          
                          #Distributor Settings
                          distributor=IA
                          
                          #Jetty Thread Pool Tuning
                          web.threads.msIdleTimeout=10000
                          web.threads.minimum=10
                          web.threads.maximum=200
                          web.websocket.pingTimeoutMs=10000
                          
                          #Jetty JSP Configuration
                          # See here for options: http://www.eclipse.org/jetty/documentation/9.2.10.v20150310/configuring-jsp.html
                          web.jsp.development=true
                          web.jsp.genStringsAsCharArray=true
                          web.jsp.trimSpaces=false
                          web.jsp.classdebuginfo=false
                          web.jsp.supressSmap=true
                          web.jsp.compilerClassName=org.apache.jasper.compiler.JDTCompiler
                          web.jsp.compiler=modern
                          web.jsp.fork=false
                          web.jsp.keepgenerated=true
                          
                          #Regex used to match serial ports so they show up in the menu
                          serial.port.linux.regex=((ttymUSB)[0-9]{1,3}|rs(485)-[0-9])
                          serial.port.linux.path=/dev/
                          serial.port.windows.regex=
                          serial.port.windows.path=
                          serial.port.osx.path=/dev/
                          serial.port.osx.regex=(cu|tty)..*
                          
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                          • M
                            MaP
                            last edited by

                            The persistent TCP receiver is using MySQL while the local mango is using H2 i believe. Will this cause the issue?

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                            • phildunlapP
                              phildunlap
                              last edited by phildunlap

                              No, the TCP receiver will be using the database of the instance it is running on, and the database of the receiver and the publisher do not need to be the same. Have you been re-evaluating if your problem was solved? We have covered multiple paths to resolution, for each database.

                              If your receiver is the one with the SQL error, and it is on MySQL, that is where i was advising to fix the foreign key problem.

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                              • M
                                MaP
                                last edited by

                                I recently raised a support ticket for this - please disregard the Support Ticket - we applied this fix to the enterprise mango and the problem seems to have gone .

                                We also applied this to the maintenance events table. I think during our upgrade from H2 -> MySQL this problem occurred.

                                Thankyou for your help and suggestions for getting this problem fixed.

                                0_1478659845558_upload-02d5adf1-a389-4a50-b27e-af25a2de1a95

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