Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

@mihairosu - **Update ** Mango 5.5.3 has been released to the Mango Store yesterday on September 9, 2025. v5.5.3 - Mango Store Download v5.5.3 - Release Notes

You might want to use a data file as a data source because it’s easy to manage, but if no data displays, there could be an issue with the file format or connection. For reliable data backup and recovery solutions, consider HostNoc to ensure your data stays safe and accessible. The keyword is data backup and recovery.

@LBryant are you using the H2 database or MySQL? One is harder than the other, if mysql, stop mango, make a fresh mango database setting then copy the password from the user generated in the new db and overwrite the password on your user in the original, that will set it to admin. Change back to your old db settings and log in. If H2, stop mango, rename database folder and restart, this will cause mango to generate a new h2 db. Stop mango and use the h2 web utility supplied in the mango/bin directory to access the new database, obtain the password from the admin user. Close then repeat with the old database and update the password. Rename database folder and restore the original folder back to database again. Log in with admin password Fox

@dovydasz said in Pi Portfolio creating: I still can't get it working.. Could you please share some screenshots how you configured it? Do I need to you some specific values for datapoints tags keys? Give me Direct message, your whatapps number. I will give you a hand in Monday. I have vacation tomorrow. But can you try this: Provide your data points 3 important tags, which are deviceType, site, deviceID  This information is not emphasized in Radix instruction and you may miss this part.

Hello @jcaballeroa, sorry for the delay on this topic but could you please open a support request at Radix IoT - Support? I would like to better assist on this topic but access to the files have expired. Also, have you tried to start a clean Mango v5 to see if you have any issue starting up Mango before upgrading?

@terrypacker thank you

@Jared-Wiltshire how to change the time? It should not use "now" - instead a fix time like 06:00 a.m. Thanks!

@vishalcapri Hi there, Apologies for the issues here, but I fixed this issue yesterday or the day before. I did something incorrectly with the renewal process, and it caused this strange behavior. Can you try again and let me know if it's fixed for you? Liv