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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    R
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    Topics created by Rowen

    • R

      phone app connection

      User help
      • • • Rowen
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      R

      Hi Phil, Video is called "Auto Login on Mobile Devices" .
      Link is: .

      Cheers,
      rick

    • R

      Data Source fail

      User help
      • • • Rowen
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      phildunlapP

      Hi Rick,

      Are you polling these devices or using a COV subscription?

      Does the data acquisition stop at the same time each day? Are there any related events or log messages?

      You could use one of the data source's events to restart the data source, or you could try to broadcast a whois request periodically from a script.

    • R

      User login not working?

      User help
      • • • Rowen
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      phildunlapP

      Did you close the console that was running the H2 web console batch file?

      You say PC, do you mean Windows? You should be able to connect to your own machine regardless of firewalls. If you had set up your SMTP server, you could have tried using the password reset provided through Mango. On Windows both IPv4 and IPv6 address work with the H2 web console....

      If you have a JSON backup in your Mango/backup you could throw away the existing data and database and reimport it into a fresh installation by moving the Mango/databases directory while Mango is not running.

      If you have an SQL backup in your Mango/backup from before your changed the password you could move the databases directory while Mango is not running and then restore this backup into a fresh installation.

    • R

      Calculating power use

      User help
      • • • Rowen
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      R

      @pikey4 Hey! Sorry I didn't reply sooner but your info helped me out. Thx.

      R

    • R

      Can't open ma-start.bat

      User help
      • • • Rowen
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      R

      Hi Phil, So I changed the port 8090 and after a restart all is running again. Thanks!!

      Cheers,
      Rick

    • R

      BACnet connection to multiple remote sites

      User help
      • • • Rowen
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      phildunlapP

      You are correct!

      Only IP networks use BBMDs

      A local device can currently only register as a foreign device with one BBMD. You could try creating more LocalDevices and experimenting with using other port numbers. This has come up a few times fairly recently and we're likely to do some work making it easier in the future. See this thread: https://forum.infiniteautomation.com/topic/3798/support-multiple-bbmd-routers-networks-over-1-nic

    • R

      data logging?

      Dashboard Designer & Custom AngularJS Pages
      • • • Rowen
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      R

      @phildunlap Hey! The COV was my issue! Thanks very much.

      Cheers,

      Rowen