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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics

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      Scheduler Not Working

      Watching Ignoring Scheduled Pinned Locked Moved User help
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      joeamiragliaJ
      @Rodrigo This issue has been resolved in Mango v4.4.0 with advancedScheduler-4.4.1.
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      Event Handler Target Point

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      Thanks Matt! Best, Rodrigo
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      "Persisent" Advanced Scheduler

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      Will try, thanks Mat. Rodrigo
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      Setting Several Data Points at once

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      MattFoxM
      Message sent
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      Installing Windows Service

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation Installation
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      @dschaible said in Installing Windows Service: @tungthanh500 Did you check this page: https://docs-v4.mango-os.com/windows-installation Are you seeing any errors in eventviewer that you can share? I just found out the reason. Of course I follow above instruction but instead of installing mango in C drive, I created a folder named SCADA in C:\Program Files\ and have mango and mango_data folder in SCADA folder. Maybe the name Program Files is not easy to identify with windows services. This should be added in the instruction.
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      Oracle JDK License Update

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      Hi Jared! Thanks for the help! Rodrigo
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      Small computing room

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      Thanks! @ThomasEinasto @CraigWeb Will check on this one! Best, Rodrigo
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      Problem With Mango

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      @phildunlap Absolutely, It was my lack of patience :$ Thanks again Phil, Regards
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      Importing lots of data points

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      Jared WiltshireJ
      @jim-betsinger https://forum.mango-os.com/topic/1150/importing-large-numbers-of-data-points-from-an-excel-spreadsheet https://docs-v3.mango-os.com/using-data-point-templates
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      What happened to the Wiki

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      JoelHaggarJ
      RIght now we have the login turned off. In the future the login will be for companies with support plans to issue private support tickets. For now you can just search and read the documentation and there is no need for an account.
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      Chilled water plant logic

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      Units should cycle weekly (i.e. unit 1 transforms in to unit 2, unit 2 in to unit 3, unit 3 in to unit 1) If the reason you want to cycle the units is to keep the operating hours similar between units, if you're tracking their total runtime hours, then rather than starting the "next" unit, you could start the unit with the lowest runtime. If you want the unit to be offline for a week for maintenance, then of course only check the runtime weekly.
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      Scheduled Events

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      Thanks Joel Will try and let you know how it goes. Regards
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      Configure a Windows PC to use in a control room

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      Hi Joel, Would running as a service in this manner mean that mango would start with the PC, prior to anyone logging in? Thanks, Darragh
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      Data Acquisition Hardware

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      Awesome! Thanks Joel and thanks Jeremy too! Should I contact you to your email to buy the Mango and DGLux license? Do you sell the new DGLux 5? With Project assist, it seems like a good thing to try! Thanks again guys Regards Rodrigo
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      Scheduling help

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      Ok, sorry. Thanks Joel Regards Rodrigo
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      Help with DGBox

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      Thanks, I got in touch with Dennis from DGLogik, he solved the problem, it was a bug, as this is not the right place for this post, maybe you can delete it. Thanks again Regards Rodrigo
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      Problem with BMS (Modbus RTU)

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      Understood, thanks really for the help, I was defeated and this solved the problem. Best Regards Rodrigo