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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics

    • M

      unable to create excelreport

      Watching Ignoring Scheduled Pinned Locked Moved User help
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      M
      I sent the requested data a couple weeks and haven't heard anything. Is there any update on this or can someone give my a different way to extract historical data. I'm being asked to provide daily gas and water usage for the entire 2019 year.
    • M

      MySQL version

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      cmusselmC
      FYI, I did upgrade the MySQL DB to 8.x over a week ago and all is running well; no issues.
    • M

      Custom menus disappeared

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      CraigWebC
      There is no explainable reason why you would lose your JSON data by deleting your events data. I highly doubt it was caused by that. I would start mango up with a fresh DB and restore to one of your backed up versions where the JSON data is still there and then try to delete the events again.
    • M

      Unable to purge events

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation general Discussion
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      M
      @terrypacker Thanks for the reply. I have finally been able to connect. The solution was to change my h2-web-console.sh back to -webAllowOthers and my JDBC URL to jdbc:h2:/opt/mango/databases/mah2.199
    • M

      Data rollup video

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      M
      Is there a video that explains how it works, similar to the video for SVG graphics?
    • M

      MangoES won't start up

      Watching Ignoring Scheduled Pinned Locked Moved MangoES Hardware
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      terrypackerT
      @mseverin did you get any further? That last log message looks like somehow you assigned the points from an Ascii File data source to an Internal Data Source. I am not aware how that could happen unless you are using the REST api and your own code, and even then this should not be possible or have executed some SQL commands on the database to move data points around?
    • M

      Backup failed errors in log

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      M
      Thanks for the update. I am running the latest version of Mango 3.6.6. and apply all system updates when they are released. It does appear like the backups are working so I will try your suggestion of restoring a backup on a fresh database when appropriate.
    • M

      Mango crashed and won't restart

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation Installation
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      phildunlapP
      Certainly! Glad you got it figured out!