@MOK-KIEW said in Dashboards can't load on mobile phone:

today that suddenly the dashboard did not able to load on the mobile phone only but it is able to load from computers or laptops. It just kept in the loading screen with the gear turning and turning forever.
Do you have ideas what could be the possible reasons and what can be done to troubleshoot this kind of issue. Thank you.

It is odd that it would work on one but not the other. What version of mango, dashboards module and api module are you using? Also what mobile phone browser are you using? Please let me know the platform version and browser version.

Hi Mok Kiew,

You don't need to create a new topic, you could reply with the uploaded files to either thread, as once again the upload has not worked. Notice how the uploads aren't links. How about just pasting your code into code blocks? You can create a code section of your post using three ` characters to begin and end the section of the post, which will render like this:

<script>alert("Hello world!");</script>

Hi Mok Kiew,

It looks like your uploads didn't work. When dragging a file into the post edit box, you want to be sure you see them turn into blue links in the preview panel on the right side of the page, it can take a moment, and on rare occasion you may have to try the upload again or use the buttons to attach the file.

Hi Mok Kiew,

Here's a list of the timezones that should work: http://joda-time.sourceforge.net/timezones.html

@MOK-KIEW What sort of Excel file are you uploading? Is it a .xls or .xlsm? I believe a xlsm should work.

Hi,

To add to what phildunlap said, you must include 'application/json' in the accepts header.

If basing your code on the question and answers on that stackoverflow page, you would need to add the following line before invoking the send method:

objHTTP.setRequestHeader "accept", "application/json"

Regards,

Gary