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  • This strange thing happened today that suddenly the dashboard did not able to load on the mobile phone only but it is able to load from computers or laptops. It just kept in the loading screen with the gear turning and turning forever.

    Do you have ideas what could be the possible reasons and what can be done to troubleshoot this kind of issue. Thank you.

    Regards,
    Mok Kiew


  • @MOK-KIEW said in Dashboards can't load on mobile phone:

    today that suddenly the dashboard did not able to load on the mobile phone only but it is able to load from computers or laptops. It just kept in the loading screen with the gear turning and turning forever.
    Do you have ideas what could be the possible reasons and what can be done to troubleshoot this kind of issue. Thank you.

    It is odd that it would work on one but not the other. What version of mango, dashboards module and api module are you using? Also what mobile phone browser are you using? Please let me know the platform version and browser version.