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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    J
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    Posts made by jleblancmango

    • Mango keeps losing license

      I have reverted back to 3.6.0, downloaded license from modules page, license status updates from unlicensed to unlimited. However, if I use dashboard designer, or data sources to update anything I keep getting you have exceeded the 300 point free license. At this point the license wil;l no longer download without a shutdown and reboot of the system. All of this started happening with a windows 10 update on Tuesday.

      posted in User help
      J
      jleblancmango
    • RE: Upgrade to 3.6.4 core module does not work from upgrades page. installing?

      @jleblancmango OK got it to work, when I figure out what I messed up then fixed I
      'll post it

      posted in User help
      J
      jleblancmango
    • RE: Upgrade to 3.6.4 core module does not work from upgrades page. installing?

      @jleblancmango Now i get error: " cannot find or load main class com.seratonin.m2m.main

      posted in User help
      J
      jleblancmango
    • RE: Upgrade to 3.6.4 core module does not work from upgrades page. installing?

      @jleblancmango The Java home worked, but now all I get after running the ma-start is a "The system cannot find the path specified" error. I have to kill the batch file

      posted in User help
      J
      jleblancmango
    • RE: Upgrade to 3.6.4 core module does not work from upgrades page. installing?

      @phildunlap I'll give it a shot

      posted in User help
      J
      jleblancmango
    • RE: Upgrade to 3.6.4 core module does not work from upgrades page. installing?

      This is what I get:

      C:\Mango>.\bin\ma-start.bat
      Using C:\Mango as MA_HOME
      C:\Mango\overrides\classes;C:\Mango\classes;C:\Mango\overrides\properties;C:\Mango\overrides\lib*;C:\Mango\lib*
      Using Java at java
      Core upgrade found...
      No Jar utility found to extract upgrade, Please manually unzip core upgrade and restart Mango...

      posted in User help
      J
      jleblancmango
    • RE: Upgrade to 3.6.4 core module does not work from upgrades page. installing?

      I'm on 3.6.0, I check the 3.6.4. box it goes through the motions but when Mango restarts
      it show it is still version 3.6.0 and the option to update to 3.6.4. is again the the list of selectable upgrades

      posted in User help
      J
      jleblancmango
    • Upgrade to 3.6.4 core module does not work from upgrades page. installing?

      All other upgrades selected now show as installed. How do I upgrade just the core to 3.6.4. without reinstalling
      the entire product?

      posted in User help
      J
      jleblancmango
    • Infinite automation copyright line on bottom of screen

      Is there a way of having the copyright line appear at the very bottom of page?
      Currently it stays about in the middle of my custom pages. I would like it to move to the bottom as the page grows.

      posted in User help
      J
      jleblancmango
    • Mango says there are updates but I already installed them

      Latest version from download page. Installed, Started demo application for customer.
      Every time log into server Mango reports there are 65 updates available. I have installed twice, updates install no problems, no logs to log file. Once Mango restarted it again stated that there are 65 updates available. I know you guys are good, but I don't think you are updating the modules 5-8 times a day.

      posted in Mango Automation Installation
      J
      jleblancmango
    • RE: Error in UI

      @joelhaggar Found it!

      Found multiple java installs, removed all and reinstalled 1.8.0_152.
      Everything working now.

      Thanks for the late night help

      posted in User help
      J
      jleblancmango
    • RE: Error in UI

      @joelhaggar [0_1508736063070_10-23-2017-2.ma.log](Uploading 100%) [0_1508736088974_10-23-2017-2.ma.log](Uploading 100%)

      Message says that I do not have enough privileges to upload files. Please give me an email address to send log file to.

      posted in User help
      J
      jleblancmango
    • RE: Error in UI

      @joelhaggar Just did that, There is no data_sources.shtml in the free-m2m2-core-3.2.2-1.zip file.

      Gives same error in Chrome.

      posted in User help
      J
      jleblancmango
    • RE: Error in UI

      @joelhaggar Gives same "Server Error" . I don't think the data_sources.shtm was in the download package

      posted in User help
      J
      jleblancmango
    • RE: Error in UI

      @jleblancmango part of the error :util-9.3.11.v20160721.jar:9.3.11.v20160721]
      at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136) [jetty-util-9.3.11.v20160721.jar:9.3.11.v20160721]
      at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671) [jetty-util-9.3.11.v20160721.jar:9.3.11.v20160721]
      at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589) [jetty-util-9.3.11.v20160721.jar:9.3.11.v20160721]
      at java.lang.Thread.run(Unknown Source) [?:?]

      posted in User help
      J
      jleblancmango
    • RE: Error in UI

      @jleblancmango It is also telling me I don't have sufficient permission to upload the file

      posted in User help
      J
      jleblancmango
    • RE: Error in UI

      @joelhaggar [0_1508731380927_10-22-2017-2.ma.log](Uploading 100%)

      Deleting the work folder doesn't solve the issue. Isn't the Data Sources supposed to
      open the old UI?

      posted in User help
      J
      jleblancmango
    • RE: Error in UI

      [0_1508731036687_10-22-2017-2.ma.log](Uploading 100%)

      posted in User help
      J
      jleblancmango
    • RE: Error in UI

      I am selecting "Data Sources" under the new UI but it does not open the old UI Data Sources Page.

      posted in User help
      J
      jleblancmango
    • RE: Choosing "Data Sources" returns "Server Error"

      There is no other details. input modbus ip address port 502 hit search. Finds
      modbus slave and reports with message saying it found data source. After that
      nothing happens, "Next" button never gets activated

      posted in User help
      J
      jleblancmango