Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Error in UI
-
I am doing a demo installation using the free license and I keep getting and error. Url redirects to http://.../ui/server-error and the screen shows....
Any thoughts?
**edit
This occurs when I try to add data sources through the new UI. -
Please remember to give a title to your post and provide more specific details.
Try clearing your browsers cache and also check in your ma.log file for any errors.
You can also open up Chrome Developer tools and look in the console tab for errors.
You can't add data sources via the new UI yet, what link are you clicking on?
There is a menu item for Data Sources under Administration but this is just supposed to open up a new tab with the old UI Data Sources page.
-
This post is deleted! -
Yeah, that doesn't work. I'm having the same issues.
-
Try deleting the work folder in your Mango installation and refresh the page and see if that works. If not please provide your log file with the details of the error.
-
I am selecting "Data Sources" under the new UI but it does not open the old UI Data Sources Page.
-
[0_1508731036687_10-22-2017-2.ma.log](Uploading 100%)
-
Looks like your image didn't finish uploading. Can you try http://yourIP:port/data_sources.shtm
If there is an issue with that try deleting your "work" folder in your main Mango installation. Doing this will rebuild all the jsp pages and resolve any corruption if it occurred.
-
@joelhaggar [0_1508731380927_10-22-2017-2.ma.log](Uploading 100%)
Deleting the work folder doesn't solve the issue. Isn't the Data Sources supposed to
open the old UI? -
@jleblancmango It is also telling me I don't have sufficient permission to upload the file
-
@jleblancmango part of the error :util-9.3.11.v20160721.jar:9.3.11.v20160721]
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136) [jetty-util-9.3.11.v20160721.jar:9.3.11.v20160721]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671) [jetty-util-9.3.11.v20160721.jar:9.3.11.v20160721]
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589) [jetty-util-9.3.11.v20160721.jar:9.3.11.v20160721]
at java.lang.Thread.run(Unknown Source) [?:?] -
@joelhaggar Gives same "Server Error" . I don't think the data_sources.shtm was in the download package
-
I think you should download a fresh install or manually upgrade the install you have.
-
@joelhaggar Just did that, There is no data_sources.shtml in the free-m2m2-core-3.2.2-1.zip file.
Gives same error in Chrome.
-
That is correct that there is no shtm files in the installation as these are compiled on the fly from the jsp files. Must be something else. I would check your java version and make sure it’s Oracel JDK 8. You could also send us your whole ma.log file for review.
-
@joelhaggar [0_1508736063070_10-23-2017-2.ma.log](Uploading 100%) [0_1508736088974_10-23-2017-2.ma.log](Uploading 100%)
Message says that I do not have enough privileges to upload files. Please give me an email address to send log file to.
-
@joelhaggar Found it!
Found multiple java installs, removed all and reinstalled 1.8.0_152.
Everything working now.Thanks for the late night help
