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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics created by Gordoe

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      Help to customize Events Page

      Dashboard Designer & Custom AngularJS Pages
      • • • Gordoe
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      MattFoxM

      @gordoe
      Happy to, have sent you a PM

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      Cloud connect port assignments and ssh keys

      Development general discussion
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      CraigWebC

      @Gordoe
      Yes all cloud connect clients use the same port. I do not see why this would be more secure. To access the clients you have to be authenticated with the server. THe cloud connect server acts as a reverse proxy so to communicate with the clients you connect through the server.

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      Previously running Mango 4.2 not starting after restart

      User help
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      G

      Problem solved - do not put a period in front of the domain name in the proxy settings in CloudConnect.

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      No Machine ID

      Mango Automation Installation
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      Jared WiltshireJ

      @gordoe Can you confirm if the file /opt/dTwin/.ma exists? If it does not perhaps try creating an empty file. Very strange that we have not seen this before. What version of Java are you using?

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      PHP in Custom HTML

      User help
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      MattFoxM

      Don't you need an extension to do that? Meaning you'd have to be able to change source code to or at least have additional settings available to run PHP inside apache tomcat? Let me know, I'd be keen to know.

      MANGODIR/overrides/web/modules/mangoUI/web/

      as far as I know is the web host directory so you don't lose changes with upgrades. But then again that's for just running straight .html I suppose. Not sure if that would work for you.

      Other than that I guess you'd need @terrypacker to answer this one unless another Java dev is readily available...

      Fox

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      Mango UI - pre-login bootstrap error.

      User help
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      R

      Exit Mango, backup your mango folder, delete all files inside your existing mango\lib folder and unzip the mango-download-zip file to your mango folder. Accept override existing files.

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      MangoES V3 - won't update

      MangoES Hardware
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      P

      You ever find a way? I have the same issue right now.

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      Datafile Source - Datetime is in UTC

      User help
      • • • Gordoe
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      @terrypacker said in Datafile Source - Datetime is in UTC:

      .withZone(DateTimeZone.UTC);

      Terry Packer for the win! Thanks for the amazing help.

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      Values not showing up in v3 pages but will in v2

      User help
      • • • Gordoe
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      Jared WiltshireJ

      @gordoe said in Values not showing up in v3 pages but will in v2:

      /rest/v2/data-points/DP_Site99_CB2-breakerStatus:1 Failed to load resource: the server responded with a status of 404 (Not Found)

      This indicates that the data point with XID DP_Site99_CB2-breakerStatus doesn't exist but that doesn't seem to be the data point you are looking at.

      @gordoe said in Values not showing up in v3 pages but will in v2:

      The server is running with a dual nic. Think that might have an impact?

      Not unless your routing is setup incorrectly.

      @gordoe said in Values not showing up in v3 pages but will in v2:

      WebSocket connection to 'ws://172.30.0.5/rest/v1/websocket/json-data' failed: Error during WebSocket handshake: net::ERR_CONNECTION_RESET

      WebSocket issues normally indicate that there is a transparent proxy between the client and the server. We always recommend to use HTTPS for security and reliability of WebSocket connections.

      The old UI pages use a long polling technique not WebSockets so this does not affect them.

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      SVG ng-bind Rounding numbers

      User help
      • • • Gordoe
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      phildunlapP

      Interesting suggestion Thomas!

      For that matter, one could use acmain.units (or perhaps you would get it from the text renderer suffix if it's set up that way) and avoid having to keep the markup's units matching the points'. And should one have a converting unit, one could use acmain.convertedValue instead of acmain.value

      I like the idea of a page setting for the precision!

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      Excel Report Stuck in Running State

      User help
      • • • Gordoe
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      phildunlapP

      Oh, and the timezone on the system settings page is gotten from the operating system. So, in Linux you would want to modify /etc/timezone

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      OPCDA Documentation

      User help
      • • • Gordoe
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      phildunlapP

      Hi Gordoe,

      Good question! Alas, I'm not too sure. i can tell you that the OPC module is using the org.openscada OPC version 0.9 library to actually do the OPC protocol. I have very limited experience with OPC devices. It looks like you could modify a Mango/bin/ext-available script to set the log level for the logger in the library to a lower level by change its JAVA_OPTS to -Dorg.slf4j.simpleLogger.defaultLogLevel=debug or put a config file someplace: https://stackoverflow.com/questions/14544991/how-to-configure-slf4j-simple

      I'm not sure I found the ideal place to explore v0.9 of the source code for the library on the web.

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      DataFile Compile Templates fails on Windows vMango 3.3.4

      User help
      • datafile xml • • Gordoe
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      phildunlapP

      JAVA_HOME would be defined as an environment variable in the OS, so that's Control Panel --> System --> Advanced System Settings --> Environment Variables as C:\path\to\jdk1.8.0_x

      You could also modify your Path environment variable to ensure jdk/bin/ is sooner on the path than jre/bin/ (or remove the jre path entry entirely)

      Are you sure you downloaded a JDK when you installed Java?

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      Connecting to MySQL database with Python

      User help
      • • • Gordoe
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      phildunlapP

      You can find the connection details for your Mango instance in the Mango/overrides/properties/env.properties or Mango/classes/env.properties files. By default Mango uses the H2 database in embedded mode which would only allow another connection if Mango was stopped. I'm not sure if there is a nice library to connect Python to H2. It's assuredly easier with MySQL.

      Usually I do the python work on a JSON export, because JSON is very easy to work with.

      You can also use the /sqlConsole.shtm page if you are an SQL wizard.

      Script environments in Mango have a JsonEmport script utility that can import json and make this kind of modification.

      Have you checked out the bulk data point edit page in the new UI?