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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics created by Cristian Herrera

    • C

      Alarm list and update

      User help
      • • • Cristian Herrera
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      9
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      MattFoxM

      Rather than hiding rows, it would be better to validate if these point values are changing, remove the ng-show and focus on the point values first. If they are not updating in realtime, then you have other problems.

      Fox

    • C

      Lost Dashboard designer

      User help
      • • • Cristian Herrera
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      MattFoxM

      Got any logs in the ma.log file?
      May be better to reinstall the mangoUI module just in case something has gone awry

    • C

      Licence questions

      User help
      • • • Cristian Herrera
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      1.4k
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      CraigWebC

      Hi Christiaan

      If you need to keep your time-series data on the new instance you will need to use the full backups on the SQL and NoSQL DBS.

      If time-series data is not required you can use the JSON export and just move over what you require.