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    Topics created by bmckeon

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      Device shoulder tap using SMS or UDP

      User help
      • • • bmckeon
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      M

      You could create a scheduled event that fires when you want to send the tap, and then handle the event with a process handler which would run some script. Stuff like this will be easier in the new version.

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      Alerts without Acknowledgement

      User help
      • • • bmckeon
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      M

      I tested setting the alarm level to "None", and i can still attach event handlers to it. What is preventing you from doing this?

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      Sending PLAIN TEXT Emails

      User help
      • • • bmckeon
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      M

      Hi Brian,

      All emails except for scheduled reports are sent (using a multipart scheme) with both HTML and text parts. Your email client should - theoretically - pick the format appropriate to its capabilities.