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Alerts without Acknowledgement

  • I want to be able to send email alerts but do NOT want users to have to go to the portal to acknowledge alarms. They don't care about that - they just want to get emails when something changes.

    When I set the data source point event detector is set to an Alarm level of NONE - it does not allow me to create an event handler. When I set it to anything other than none - I have to deal with a list of events that need acknowledgement.

    How do I set this up the way I want it?

    Thanks in advance to anyone for help...

  • I tested setting the alarm level to "None", and i can still attach event handlers to it. What is preventing you from doing this?