Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

  • Is there a way to disable the HTML formatted email alerts and send just plain text emails? The system settings page does not seem to provide this feature.

  • Hi Brian,

    All emails except for scheduled reports are sent (using a multipart scheme) with both HTML and text parts. Your email client should - theoretically - pick the format appropriate to its capabilities.