Does Mango support sending a shoulder tap to a remote device to get it to report in? We would want to use SMS or UDP to tap the device.
Posts made by bmckeon
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Device shoulder tap using SMS or UDP
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RE: Device shoulder tap using SMS or UDP
Does Mango support sending a shoulder tap to a remote device to get it to report in? We would want to use SMS or UDP to tap the device.
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RE: Mango Event Notification
Can we do this ourselves by editing the Java email templates?
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Alerts without Acknowledgement
I want to be able to send email alerts but do NOT want users to have to go to the portal to acknowledge alarms. They don't care about that - they just want to get emails when something changes.
When I set the data source point event detector is set to an Alarm level of NONE - it does not allow me to create an event handler. When I set it to anything other than none - I have to deal with a list of events that need acknowledgement.
How do I set this up the way I want it?
Thanks in advance to anyone for help...
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RE: Alerts without Acknowledgement
I want to be able to send email alerts but do NOT want users to have to go to the portal to acknowledge alarms. They don't care about that - they just want to get emails when something changes.
When I set the data source point event detector is set to an Alarm level of NONE - it does not allow me to create an event handler. When I set it to anything other than none - I have to deal with a list of events that need acknowledgement.
How do I set this up the way I want it?
Thanks in advance to anyone for help...
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RE: Alert Aknownledgement
what ever happened with this issue?
did we ever come up with a way to auto-ack alarms when they go inactive?along those lines....
is there a way to turn off the ack requirement altogether?
i want to get emails but i don;t want to have to go to the web to ack alarms.
emails are enough. -
Sending PLAIN TEXT Emails
Is there a way to disable the HTML formatted email alerts and send just plain text emails? The system settings page does not seem to provide this feature.
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RE: Sending PLAIN TEXT Emails
Is there a way to disable the HTML formatted email alerts and send just plain text emails? The system settings page does not seem to provide this feature.