Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Mango Event Notification
-
- It would be great if Mango can send SNMPTraps along with E-mail and Set Points as event notification. Are you planning to do this?
- The Event Notification does not contain additional details such as Data Source, Data Point and the current value
It now just indicates as shown below. However, It will be great to integrate with ticketing tool if we have additional details.
Example :
"Mango event active notification(id:945) in subject line
Mango event active notification
11:43:52 - TEMP_CHANGEThis event requires a manual acknowledgement for it to become inactive
Mango, Open Source M2M"
-
@narenblr said:
- The Event Notification does not contain additional details such as Data Source, Data Point and the current value
It would be nice to have the value of the point that triggered the event, but for some kinds of point event detectors you already know that the point value is higher than X etc and you can allude to that in the Alias.
I thought it might be useful to include other pointvalues in the event notification: you know from the event notification what point Y has done and then you could include the value of related point Z
-
The Engineer should be able to view the complete information of an event from the e-mail instead of logging into Mango.
-
It would be great if Mango can send SNMPTraps along with E-mail and Set Points as event notification. Are you planning to do this?
This is an interesting idea, but you're the first to request it. It would be relatively quick to do. Some funding would go a long way toward getting it started.
The Engineer should be able to view the complete information of an event from the e-mail instead of logging into Mango.
"Complete" is rather subjective, considering that an event can be caused by all sorts of things: point event detectors, compound detectors, scheduled events, data source event, system events, etc. Anyway, similar to the above, it's not a lot of work, but it's not trivial either.
-
I agree, let me give an example
I'm monitoring the weather and the alert with proper alias would be
LOCATION_TEMPERATURE_CHANGE
If we could caputre along with LOCATION_TEMPERATURE_CHANGE
High Limit Detector - High Limit 26 Duration 30 minutes for data point "India_Bangalore_Weather"
Regards,
Naren -
Can we do this ourselves by editing the Java email templates?
-
To a degree. You can modify the templates, but you only have access to whatever information is in the context model, which is pretty much what is already in the email.