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    [SOLVED] Daily Report didn't run today and has this error

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    • terrypackerT
      terrypacker
      last edited by

      Dan,

      Can you tell me the previous version of the Reports Module you were using when the report starting playing up?

      Thanks,
      Terry

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      • terrypackerT
        terrypacker
        last edited by

        Dan,

        Another option that would fix this if you don't have reports that you need to keep would be to mark the module for deletion from the modules page, restart Mango. Then shut mango down and install the latest module.

        Thanks,
        Terry

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        • danD
          dan
          last edited by

          Gidday, I'm not sure what version was running before. I think Mango itself was 2.2.2 maybe.
          I will try the delete option.

          Cheers
          Dan

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          • danD
            dan
            last edited by

            Hey Guys, I'm just trying this again, I'll see if deleting the module altogether helps.

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            • danD
              dan
              last edited by

              Hrm, it's still not running any reports, I've tried creating all new ones. It almost looks like the DB table might be corrupt?

              I'm familiar with MYSQL somewhat but not with the Mango DB ?

              Attachment: download link

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              • danD
                dan
                last edited by

                This was the error log:

                
                ERROR 2014-09-16 12:02:43,812 (com.serotonin.m2m2.web.dwr.util.ExceptionDetectionFilter.doFilter:38) - DWR invocation exception
                org.springframework.dao.DataIntegrityViolationException: PreparedStatementCallback; SQL [insert into reportInstances   (userId, reportId, name, template, includeEvents, includeUserComments, reportStartTime, reportEndTime, runStartTime,      runEndTime, recordCount, preventPurge, mapping)   values (?,?,?,?,?,?,?,?,?,?,?,?,?)]; An attempt was made to get a data value of type 'BLOB' from a data value of type 'java.io.ByteArrayInputStream'.; nested exception is java.sql.SQLDataException: An attempt was made to get a data value of type 'BLOB' from a data value of type 'java.io.ByteArrayInputStream'.
                
                
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                • JoelHaggarJ
                  JoelHaggar
                  last edited by

                  It looks like something is wrong in the database. When you deleted the module did you use the Mark for Deletion button on the modules page and then restarted Mango? This should remove the old table. You can then put the latest reports module back in the modules folder and restart again. After the first restart you can use the SQL console to check and make sure the reports table is removed.

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                  • danD
                    dan
                    last edited by

                    Gidday.. yeh I used the mark for deletion button and it greyed out the whole reports module in red. Then I hit restart this instance button..

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                    • JoelHaggarJ
                      JoelHaggar
                      last edited by

                      Hi Dan,

                      I'm not sure what to say at this point. Probably best to get on a remote support session. Contact me tomorrow as early as you can if possible.

                      Joel.

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                      • danD
                        dan
                        last edited by

                        Attached the output of the show tables command..

                        I can't see a reports table in there now that I've deleted the reports module.

                        If I was to delete the whole instance of Mango, if I backed up the config script, does that take all the scripts and data points with that?
                        Then how do I back the Graphical Overview up? Or would I have to set that one up manually again?

                        Cheers
                        Dan

                        Attachment: download link

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                        • JoelHaggarJ
                          JoelHaggar
                          last edited by

                          I don't see any of the reports tables. Is this with the module installed? If not then I think it needs to be installed again. I'm sure you know but just to clarify, to install a module you place the zip file in the modules folder and DON'T unzip it. When mango starts up it will install it the module and create it's needed database tables.

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                          • danD
                            dan
                            last edited by

                            yeh sorry mate, this was after I removed it to check that it dropped the table. I'll reinstall now..

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                            • danD
                              dan
                              last edited by

                              Yep I got the report tables back:

                              REPORTINSTANCEDATA
                              REPORTINSTANCEDATAANNOTATIONS
                              REPORTINSTANCEEVENTS
                              REPORTINSTANCEPOINTS
                              REPORTINSTANCES
                              REPORTINSTANCEUSERCOMMENTS
                              REPORTS

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                              • danD
                                dan
                                last edited by

                                still same error :(

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                                • JoelHaggarJ
                                  JoelHaggar
                                  last edited by

                                  This seems to have been resolved by converting the Derby database to H2. For others interested to know the conversion settings are in the env.properties file and it's really easy to do. H2 is a much better database than derby so we recommend everyone either converts away from Derby to either H2 or MySQL.

                                  Thanks,

                                  Joel.

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                                  • danD
                                    dan
                                    last edited by

                                    Thanks for your time on this Joel, it's great to get a resolution and have the reports running again.

                                    Cheers
                                    Dan

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