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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    "users" section displays "Required Module MangoApi is not installed"

    User help
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    • R
      ray
      last edited by

      I upgrade Mango to 2.6.0. Functions looks fine except when I click on "user" displays ""Required Module MangoApi is not installed"" which costs 50 dollars. When I installed the module in free mode. The "users" section shows blank. Please help.

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      • JoelHaggarJ
        JoelHaggar
        last edited by

        Try clearing your browser's cache. Thats a mistake on the price for the API module. I'll have that changed but it won't affect anything.

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        • R
          ray
          last edited by

          I clear up the cache but it is still the same. Any other suggestion. Thanks !

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          • JoelHaggarJ
            JoelHaggar
            last edited by

            I would recommend you contact our technical support and do a screen share so we can investigate it first hand. Email support@infiniteautomation.com.

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            • R
              ray
              last edited by

              I can contact your support later. I do a simple test by downloading version 2.6.0 core with MangoAPI from your web site only. Start up Mango with default setup. I got the "users" blank as well. I am running Java version 1.7.0_25. Users show blank.JPG . Do you think this problem relates to java version ? Thanks !

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              • JoelHaggarJ
                JoelHaggar
                last edited by

                We recommend java 8 now but java 7 should be fine. Can you do a test with all the standard modules installed. It may be there is a dependency on something else. You can get the full install here: http://infiniteautomation.com/index.php/download

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                • R
                  ray
                  last edited by

                  I downloaded the full version 2.6 of Mango. I could see the "users" section not blank. When I removed some modules, "users" section was blank again. I finally found that I have to install the dashborads module to make the "user" section appear again. Dashboard module is must to make it work.

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                  • JoelHaggarJ
                    JoelHaggar
                    last edited by

                    Ok thanks, that makes sense. The dashboards module contains a lot of new JavaScript that we are using on the new HTM5 pages. The users section in Mango 2.6 has been redeveloped in HTML5 and uses JavaScript from the dashboards module. Thanks.

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