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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics

    • O

      Can i backup configuration settings to a network folder?

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      terrypackerT
      In order to backup to a network folder you must first mount the folder locally. Protocol prefixes are not allowed for the backup directory. Review the linux mount command's man page. Terry
    • O

      What is the meaning of "No value match made for point" alarm?

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      JoelHaggarJ
      If I'm correct this is for a HTTP receiver data point and would mean that a post was received that did not contain a value for the data point: WDS - Zone 1 Dry Contact This alarm can be turned off if it's normal to not receive a value for all data points in every post. Joel.