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    What is the meaning of "No value match made for point" alarm?

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    • O
      oscar.wun
      last edited by

      What is the meaning of "No value match made for point" alarm?
      One of our customer received 2 urgent alarm from Mango Automation this morning:

      1. Event active notification
        03:07:53 - 'ZM-RFCRCK': No value match made for point WDS - Zone 1 Dry Contact
        This event requires a manual acknowledgement for it to become inactive
        Mango Automation

      2. Event active notification
        04:35:56 - 'ZM-RFCRCK': No value match made for point WDS - Zone 1 Dry Contact
        This event requires a manual acknowledgement for it to become inactive
        Mango Automation

      However, in the console, it show that everything is working fine and no history error log shown.
      It also haven’t triggered the IMS4K to call out as expected.
      Please advise what is the meaning off the alert message? Is it a true alarm / false alarm?
      If it is a false alarm, how to prevent it from happening?
      Please help, thx very much.

      Oscar fr QDS

      Attachment: download link

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      • JoelHaggarJ
        JoelHaggar
        last edited by

        If I'm correct this is for a HTTP receiver data point and would mean that a post was received that did not contain a value for the data point: WDS - Zone 1 Dry Contact

        This alarm can be turned off if it's normal to not receive a value for all data points in every post.

        Joel.

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