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What is the meaning of "No value match made for point" alarm?


  • What is the meaning of "No value match made for point" alarm?
    One of our customer received 2 urgent alarm from Mango Automation this morning:

    1. Event active notification
      03:07:53 - 'ZM-RFCRCK': No value match made for point WDS - Zone 1 Dry Contact
      This event requires a manual acknowledgement for it to become inactive
      Mango Automation

    2. Event active notification
      04:35:56 - 'ZM-RFCRCK': No value match made for point WDS - Zone 1 Dry Contact
      This event requires a manual acknowledgement for it to become inactive
      Mango Automation

    However, in the console, it show that everything is working fine and no history error log shown.
    It also haven’t triggered the IMS4K to call out as expected.
    Please advise what is the meaning off the alert message? Is it a true alarm / false alarm?
    If it is a false alarm, how to prevent it from happening?
    Please help, thx very much.

    Oscar fr QDS

    Attachment: download link


  • If I'm correct this is for a HTTP receiver data point and would mean that a post was received that did not contain a value for the data point: WDS - Zone 1 Dry Contact

    This alarm can be turned off if it's normal to not receive a value for all data points in every post.

    Joel.