Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
What is the meaning of "No value match made for point" alarm?
-
What is the meaning of "No value match made for point" alarm?
One of our customer received 2 urgent alarm from Mango Automation this morning:-
Event active notification
03:07:53 - 'ZM-RFCRCK': No value match made for point WDS - Zone 1 Dry Contact
This event requires a manual acknowledgement for it to become inactive
Mango Automation -
Event active notification
04:35:56 - 'ZM-RFCRCK': No value match made for point WDS - Zone 1 Dry Contact
This event requires a manual acknowledgement for it to become inactive
Mango Automation
However, in the console, it show that everything is working fine and no history error log shown.
It also haven’t triggered the IMS4K to call out as expected.
Please advise what is the meaning off the alert message? Is it a true alarm / false alarm?
If it is a false alarm, how to prevent it from happening?
Please help, thx very much.Oscar fr QDS
Attachment: download link
-
-
If I'm correct this is for a HTTP receiver data point and would mean that a post was received that did not contain a value for the data point: WDS - Zone 1 Dry Contact
This alarm can be turned off if it's normal to not receive a value for all data points in every post.
Joel.