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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Posts made by Mircea

    • RE: Mango AP Mode setings

      Hi Phil,
      I still can't see mango on my witless network.
      How do I know that I have the driver for the usb installed ?
      Any suggestion.
      Thanks
      Mircea

      posted in Mango Automation general Discussion
      M
      Mircea
    • RE: Login Error

      Thanks . Now is working.

      posted in User help
      M
      Mircea
    • RE: Login Error

      Hi Phil,
      There was only mango 3.3.0 beta 1.jar. I downloaded only the core as you suggested on the last link .
      I replaced only the lib folder. I restart mango an was little slow but ok. Then I was thinking that I need to replace everything what inside mango folder so I made a copy of the old folders and i replaced all the folders and files that are under mango with the new once downloaded from your link . I put back the m2m2 licence but mango don't start any more. I put back the old structure but with out success. So now I can't start mango.
      When I try to upload the file a window is telling me that I don't have the privilege to to that . I sent you the file via email.
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: Login Error

      I sent it to Phil. You should get it from him.
      Was the easy way for me.
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: Login Error

      Hi ,
      No console messages.
      Here is the ma.log file
      [0_1519172246341_ma.log](Uploading 100%) [0_1519172287587_ma.log](Uploading 100%)

      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: Login Error

      Hi Jared,
      This Mango ES is a new box and I did not setup any email yet.
      0_1519160176091_fec0331e-8732-4150-bd7c-2307e2eb4f50-image.png

      I reload the picture. Now I see that works.
      I only have access through SSH to Mango ES.
      The link that you sent looks like is about SQL .
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • Login Error

      Hi ,
      I try to log in my mango and I get this error.
      ![0_1519127397186_acbb5bd2-5b1b-4792-8822-f2975effb521-image.png](Uploading 100%)

      I am stack here. I can reset the SSH password but not Mango user in this case.
      Any suggestion?
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: BACnet string point

      @phildunlap said in BACnet string point:

      BACnet module 3.3.1 is released!

      Thanks

      posted in BACnet4J general discussion
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      Hi Phil,
      Here are the requested wireshark.

      [1_1516049331191_Bacnet MANGO v3.pcapng](Uploading 100%) [0_1516049331189_Bacnet MANGO v2_8.pcapng](Uploading 100%)

      Please let me know what I need to do.
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      Hi Phil,
      Using the trick that I mention previous ( changing the ID of bacnet controller in the same time with the request from Mango to display the objects list) I was able to import the points. The problem is that the data base stop recording after a while.
      0_1515961348763_71ee7b3d-02fe-48fe-b983-7f62b9b8bc09-image.png
      0_1515961756773_74548fe9-4251-45b9-8618-6c12c5c92de6-image.png

      The Jace2 data base record every minute ( the default settings).
      If I stop and restart the data base the points start to record again for a while and stop after.
      This is stranger to me. It is not the first time when I use Bacnet but is the first time when I used with Mango V3.
      Any idea why . all thous issue ?
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      Hi Phil,
      I found that if I change the controller device Id while Mango is in process of sending object list request then Mango catch the controller id and display the list of objects that are on controller.
      Hope this help for further investigation.
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      Hi Phil,
      I update the Bacnet as you suggested but no luck . Same issue, I can't discover the controller.
      I am not familiar with wireshark but I will try.
      This is what I get after restarting mango with bacnet 4.1.2
      0_1515800927257_9f57afab-b52b-4a4e-b4df-caa5231bff64-image.png

      I am able to see the other Mango ES as a bacnet device.
      0_1515800983057_f4bb6712-d83e-4857-bedd-1339260b1cd2-image.png

      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      I found it ....

      posted in User help
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      Hi Phil,
      I try to connect to webmin( port 10000).
      What is the factory default password ?
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      Hi Phil,
      I fixed the tile issue on the home page.
      I will try next week the new bacnet 4.1.2. however with the existing bacnet module that come with Mango ES V3 I should be able to discover / find my controller on the network. Am i right ?
      I can find my controller with Mango ES V 2.8.
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      Hi Phil,
      Hi, I’ve marked the dashboard module for deletion and after that I’ve reinstalled the modules again and now all the modules are version 3.3.0-beta.1, also when I’m going in home page I’ve get a lot of features disabled.

      0_1515770637519_f8d58859-9051-40aa-851f-35657b6f2cee-image.png

      The problem with the BACnet it’s the same I cannot discover a BACnet device, it get me this error.

      0_1515770680054_90f0756e-0dd0-436b-8220-d7aac230a22e-image.png

      Now when I look into Mango ES Configuration everything looks ok, the address is ok.

      0_1515770713135_5dda45de-db72-4ecb-8e1c-33147523f791-image.png

      Also as you requested I can share interface file, here is a capture with the data from that file.

      0_1515770754460_34737629-f4e0-4eb6-99af-8a26970c306d-image.png

      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: unable to discover a bacnet device on my network

      Hi Phil,
      I looked in ma.log file and found this "Module dashboards 3.6.0 is not compatible with core 3.2.2
      java". I don't know what to do from here.

      My controller IP is 192.168.1.127.
      Mango ES V3 IP is 192.168.1.135

      0_1512818621012_81c0c670-672f-45d2-8eda-51cf8f98d52a-image.png

      One extra question.
      When I look into Mango ES V3 Configuration I see this

      0_1512818713925_39f811ff-302d-4c15-9803-a2ad624647a4-image.png

      The Address highlighted with red don't look like 192.168.1.135.
      I remember i changed one time and after I wasn't able to log in . I need to use USB driver to restore the fix IP.
      Do you know why ? It is more easy to change here the IP then with USB.
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • unable to discover a bacnet device on my network

      Hi ,
      I have a mango V3 and I am unable to discover a bacnet device on my network.
      This is what I get so far.
      0_1512167890175_Capture.PNG
      If I do the same thing with a Mango box V2.8 I am able to discover the controler,
      0_1512167968737_570eccdb-c3f4-4559-adea-bc07cbddcdb1-image.png
      Do you have any idea why I can discover my bacnet controller with Mango V3 ?

      I did the upgrade too.

      0_1512168191723_e8de2f2f-619a-430d-a59b-6944456584a5-image.png
      0_1512168233113_281b26c4-c72a-4902-bbaa-15a16ac42e28-image.png

      Thanks
      M

      posted in User help
      M
      Mircea
    • BACnet scheduler

      Hi
      I am looking to export from my controller a scheduler that I can import on Mango and further integrate on my HTML page.
      I saw some discussion in 2015 but I understand that the new BACnet module was upgraded in V3.
      Do you have any example to share ?
      Thanks
      Mircea

      posted in User help
      M
      Mircea
    • RE: BACnet string point

      Hi Phil,
      Thanks .
      This is what I see when I declare this point to be exported.
      0_1511910370260_fd86f6b3-d6fa-4644-ac8c-49a5197d52ad-image.png

      Maybe this help too.
      0_1511910435653_46920dc0-72c0-4a36-9708-72fe8f6b8f22-image.png

      I try to export/import the value of a string from my controller to and from Mango.
      Analog Value / Binary Value are ok but not string value.
      Thanks
      Mircea

      posted in BACnet4J general discussion
      M
      Mircea